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Back Office Operations Analyst Jobs in Colorado (NOW HIRING)

Operations Analyst

Aurora, CO ยท On-site

$23.08 - $30/hr

Operations Analyst - CMC Support/ICC Please Note: While the title of this position is Operations ... Proficiency with Microsoft Office applications. * Strong analytical and troubleshooting skills.

Operations Analyst

Aurora, CO ยท On-site

$23.08 - $30/hr

Operations Analyst - CMC Support/ICC Please Note: While the title of this position is Operations ... Proficiency with Microsoft Office applications. * Strong analytical and troubleshooting skills.

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

Operations Analyst Who We Are: Quest Global delivers world-class end-to-end engineering solutions ... Familiarity with MS office applications. * Experience working with cross-functional teams. Location:

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

Operations Analyst Who We Are: Quest Global delivers world-class end-to-end engineering solutions ... Familiarity with MS office applications. * Experience working with cross-functional teams. Location:

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

Operations Analyst Who We Are: Quest Global delivers world-class end-to-end engineering solutions ... Familiarity with MS office applications. * Experience working with cross-functional teams. Location:

The Office Operations Manager leads the daily operations, process infrastructure, and continuous ... analysis as requested. * Assists the Director and onsite Office Managers with research and ...

New

Project Operations Analyst

Denver, CO ยท On-site

$95K - $125K/yr

The Role We are seeking a Project Operations Analyst to provide hands-on support to project ... or PMO support within AEC or professional services * Hands-on experience supporting PMs with ...

Senior Sales Operations Analyst

Denver, CO ยท On-site

$92K - $107K/yr

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office ... Operations, or a closely related analytical role * Proven track record administering sales ...

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Showing results 1-20

Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What job categories do people searching Back Office Operations Analyst jobs in Colorado look for? The top searched job categories for Back Office Operations Analyst jobs in Colorado are:
What cities in Colorado are hiring for Back Office Operations Analyst jobs? Cities in Colorado with the most Back Office Operations Analyst job openings:
Infographic showing various Back Office Operations Analyst job openings in Colorado as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Back Office Specialist

Jollibee Foods Corp (USA) - 1 Shared Services CO

Denver, CO โ€ข On-site, Remote

$80K - $90K/yr

Full-time

Posted 2 days ago

New


Job description

The North America Shared Services Back Office Specialist is responsible for the administration, support, implementation, and continuous improvement of restaurant Point of Sale (POS) and back-office technology systems. This role will primarily be responsible for managing and optimizing our current NCR Back Office databases.

Essential Duties and Responsibilities

  • Manage the day-to-day operation, support, and maintenance of restaurant back-office systems.
  • Lead the implementation, configuration, testing, and rollout of new system functionality, upgrades, and technology initiatives.
  • Ensure reliable communication and integration between restaurant systems and corporate platforms.
  • Serve as the escalation point for complex technology issues reported by restaurant teams and corporate users.
  • Troubleshoot application, integration, and system performance issues while coordinating resolution with internal and external support partners.
  • Research and recommend system enhancements, process improvements, and emerging technologies to improve restaurant operations.
  • Develop and maintain training materials, user documentation, and system procedures.
  • Coordinate user acceptance testing and validation activities for system upgrades and enhancements.
  • Monitor system performance and proactively identify opportunities to improve stability, usability, and efficiency.
  • Ensure technology solutions align with company objectives and operational needs.

Qualifications Education

  • Bachelor's degree in Information Technology, Information Systems, Business Administration, Hospitality Management, or a related field preferred.
  • Equivalent combination of education and experience may be considered.

Experience

  • 3-5+ years of experience supporting restaurant technology, POS platforms, or business applications.
  • Experience in multi-unit restaurant, retail, or hospitality environments preferred.
  • Experience managing system implementations, upgrades, and vendor relationships.
  • Experience troubleshooting system integrations and data communications between store and corporate applications.
  • Experience with NCR’s suite of software solutions strongly preferred. 

Knowledge, Skills, and Abilities

  • Strong knowledge of restaurant POS and back-office systems.
  • Understanding of restaurant operations and technology support processes.
  • Experience troubleshooting software, integrations, and system performance issues.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and stakeholder management skills.
  • Experience developing training materials and supporting end users.
  • Commitment to continuous improvement and technology innovation.

Location: Hybrid or remote. Remote candidates nationwide are welcome to apply, with preference given to those based in Los Angeles or Denver.  
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