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Back Office Insurance Jobs in Georgia (NOW HIRING)

HGS

Licensed Health Insurance Agent

Roswell, GA · On-site

... back-office services and digital marketing solutions. By applying analytics, automation, and ... HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer ...

HGS

Licensed Health Insurance Agent

Roswell, GA · On-site

... back-office services and digital marketing solutions. By applying analytics, automation, and ... HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer ...

Infosys McCamish Systems

Insurance Manager

Atlanta, GA · On-site

... back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of ... top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its ...

OneStopRecruiting

Medical Assistant (MA)

Atlanta, GA · On-site

$21 - $24/hr

... back-office clinical support. Position Offers: Schedule: Monday-Friday, 8:30 AM-4:30 PM, with paid lunch Competitive compensation: $21-24 per hour (DOE) Health and vision insurance Paid Time Off (PTO ...

Surgery Partners

Medical Assistant - PRN

Newnan, GA

$16 - $20.50/hr

... the back office and as a member of the patient care team. These duties include scheduling ... Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment ...

Surgery Partners

Medical Assistant - PRN

Fayetteville, GA

$15.50 - $20/hr

... the back office and as a member of the patient care team. These duties include scheduling ... Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment ...

Surgery Partners

Medical Assistant - PRN

Fayetteville, GA · On-site

$15.50 - $20/hr

... the back office and as a member of the patient care team. These duties include scheduling ... Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment ...

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Back Office Insurance information

See Georgia salary details

$24.9K

$47K

$71.3K

How much do back office insurance jobs pay per year?

As of Aug 8, 2026, the average yearly pay for back office insurance in Georgia is $46,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $53,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the back office insurance position, and why are they important?

To thrive as a Back Office Insurance professional, you need strong attention to detail, organizational skills, and experience with insurance processes, often supported by at least a high school diploma or relevant administrative work. Familiarity with insurance management software, MS Office Suite, and sometimes industry certifications like AINS or CPCU can be valuable. Excellent communication, multitasking abilities, and a customer service mindset help you stand out in this role. These skills are essential for managing high volumes of policy data, minimizing errors, and supporting effective coordination with internal teams.

What are the typical daily tasks for someone in a back office insurance role?

In a Back Office Insurance position, your daily responsibilities generally include processing policy applications, managing client documentation, maintaining accurate records, and performing data entry related to claims or renewals. You may also handle correspondence with agents or brokers to resolve discrepancies and ensure compliance with company procedures. Collaboration with other administrative team members is common, as you collectively support the efficiency of front-line insurance staff. The ability to manage multiple tasks and deadlines is key to ensuring smooth and timely operations within the insurance office.

What is a back office insurance?

A Back Office Insurance job involves handling administrative and support tasks for insurance companies, such as data entry, policy processing, claims verification, and documentation management. These roles ensure smooth operations by maintaining records, coordinating with front-office teams, and ensuring compliance with regulations. Although they do not interact directly with clients, back-office professionals play a crucial role in maintaining efficiency and accuracy in insurance processes.

What are popular job titles related to Back Office Insurance jobs in Georgia? For Back Office Insurance jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Back Office Insurance jobs in Georgia look for? The top searched job categories for Back Office Insurance jobs in Georgia are:
Back Office Insurance jobs near you
Infographic showing various Back Office Insurance job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,983 per year, or $22.6 per hour.

Licensed Health Insurance Agent

HGS

Roswell, GA • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description


HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational Digi CX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with around 44,200 employees in 68 worldwide locations delivering localized solutions. For the year ended 31st March 2017 HGS had revenues of US$ 555 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world's most recognized brands.

Job Description



  • Responsible for handling inbound and outbound calls with potential customers to identify needs and sell available Client health insurance solutions.
  • Research, document, and attempt to resolve all inquiries during the call.
  • Provide quotes, answer questions, cross-sell ancillary products in accordance with established company policy and insurance guidelines.
  • Responsible for maintaining services that customers are attempting to cancel through product knowledge and negotiation techniques.
  • Handle customer service related issues to meet the needs of the clients and their customers.
  • Provide accurate data entry of customer's information for processing of sales orders, follow up and literature requests.
  • Follow up with potential clients via mail, email or phone as per customer request.
  • Remain knowledgeable of Health Insurance industry changes with ongoing training in order to provide excellent customer service and improve your sales presentation and close ratio.
  • Maintain performance in accordance with department guidelines to ensure the highest level of quality to our clients and their customers.
  • Responsible for meeting individual sales goals.



Qualifications



  • High School Diploma or GED
  • Hold an active, current residence health and life insurance license
  • Previous experience in a commission driven, sales environment
  • Strong PC and software experience and an ability to navigate through multiple systems and platforms including CRM, state and client insurance portals, word processing and spreadsheets
  • Demonstrated customer service skills
  • Must demonstrate assertiveness, positive attitude and energy, goal setting, commitment to task, persuasiveness, decision making & problem solving.
  • Positive work history
  • Excellent communication skills and telephone skills
  • Ability to research documents and find information



Additional Information

All your information will be kept confidential according to EEO guidelines.

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