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Back Office Assistant Jobs in Springfield, MO (NOW HIRING)

jmark

System Administrator I

Springfield, MO · On-site

$45K - $55K/yr

You will assist in supporting a variety of networks and end-user environments with executives ... Microsoft Office Suite and Office 365 * Basic server support skills and understanding of Windows ...

Slumberland Furniture

Sales Associate

Springfield, MO · On-site

$57K/yr

Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a ... General working knowledge of Microsoft Office and Point of Sale System * Ability to act as a self ...

Slumberland Furniture

Sales Associate

Springfield, MO · On-site

$57K/yr

Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a ... General working knowledge of Microsoft Office and Point of Sale System * Ability to act as a self ...

Slumberland

Sales Associate

Springfield, MO · On-site

$57K/yr

Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a ... General working knowledge of Microsoft Office and Point of Sale System * Ability to act as a self ...

Slumberland Furniture

Sales Associate

Springfield, MO

$57K/yr

Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a ... General working knowledge of Microsoft Office and Point of Sale System * Ability to act as a self ...

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Back Office Assistant information

See Springfield, MO salary details

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$24

How much do back office assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for back office assistant in Springfield, MO is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by back office assistants, and how can they be managed effectively?

Back Office Assistants often handle a variety of administrative tasks, such as data entry, record keeping, and supporting multiple departments simultaneously. One common challenge is managing a high volume of repetitive tasks while maintaining accuracy and meeting tight deadlines. Staying organized, using digital tools to streamline workflow, and communicating proactively with other team members can help manage these challenges effectively. Additionally, regularly updating skills in office software and seeking feedback can improve both efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as a back office assistant, and why are they important?

To excel as a Back Office Assistant, you need strong organizational abilities, attention to detail, and proficiency in basic administrative tasks, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, data entry systems, and document management tools is typically required. Effective communication, time management, and discretion are essential soft skills for efficiently handling sensitive information and supporting team operations. These skills ensure smooth office workflows, accurate record-keeping, and reliable support to front-line staff and management.

What is a back office assistant?

Back Office Assistants are administrative professionals who support the day-to-day operations of a business by handling tasks such as data entry, record keeping, document management, and internal communications. They typically work behind the scenes, ensuring that the front office and other departments run smoothly. Their responsibilities may also include scheduling, processing invoices, and maintaining databases. While they do not usually interact directly with customers, their work is essential for the efficient functioning of an organization.

Is back office work stressful?

Back office assistant roles can involve repetitive tasks, data entry, and administrative duties, which may lead to stress during busy periods or tight deadlines. However, the work environment is typically quiet and organized, and stress levels often depend on workload, organization, and individual coping skills.

What is the difference between Back Office Assistant vs Data Entry Clerk?

AspectBack Office AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may prefer administrative or office certificationsHigh school diploma; basic computer skills
Work EnvironmentOffice setting, supporting administrative tasksOffice or remote, focusing on data input
Employer & Industry UsageBusinesses, healthcare, finance, retailVarious industries, including healthcare, finance, and government
Common Search & Comparison IntentUnderstanding administrative support rolesData management and input tasks

The Back Office Assistant and Data Entry Clerk roles both support administrative functions in office environments. While the Back Office Assistant handles a broader range of tasks such as document management and customer support, the Data Entry Clerk primarily focuses on inputting and maintaining data. Both roles require similar credentials and are used across various industries, but their core responsibilities differ in scope and focus.

What qualifications do I need for a back office assistant?

A back office assistant typically needs a high school diploma or equivalent, along with strong organizational, communication, and computer skills. Familiarity with office software such as Microsoft Office and attention to detail are important, and some roles may require prior experience in administrative or clerical work.
What are the most commonly searched types of Back Office jobs in Springfield, MO? The most popular types of Back Office jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Back Office Assistant jobs? Cities near Springfield, MO with the most Back Office Assistant job openings:
Back Office Assistant jobs near you
Infographic showing various Back Office Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

System Administrator I

jmark

Springfield, MO • On-site

$45K - $55K/yr

Full-time

Re-posted 5 days ago

Job description

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 125 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large-as well as every employee on an individual level.
This dedication to creating a positive environment has been instilled in every leader at any level-including the board of directors-and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase.
Position Summary:
Provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. You will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 2 support when appropriate. You also will perform service and preventative maintenance activities on products, and assist in installations and deliveries.
You will assist in supporting a variety of networks and end-user environments with executives, business owners, managers, and end users. You must demonstrate superior communication skills to respond to diverse clients with urgent needs while recognizing most are looking for solutions, not technical explanations. You must have a willingness to provide courteous, personal service to end users regardless of technical ability or company title. Other projects may be assigned.
Duties and Responsibilities:
Technical:
  • Identify, document, and troubleshoot users computing issues to resolution while maintaining superior customer satisfaction.
  • Effectively communicate the scope of work for all clients.
  • Assess and reflect accurate billing options based on client contracts.
  • Maintain and optimize the health and efficiency of team boards and client systems.
  • Manage, maintain, troubleshoot, and support our clients' network infrastructure.
  • Utilize service-specific tools and technologies (i.e., ConnectWise Suite, Network
  • Management tool, and Documentation Management tool) to deliver onsite and remote user support services.
  • Update Professional Services Automation (PSA) software i.e. ConnectWise with accurate documentation of all activities conducted.
  • Serve in the on-call rotation as assigned.

General
  • Develop and maintain relationships with clients that further enhance JMARK's positive reputation through exceptional customer service.
  • Assist account management in providing effective solutions for our clients.
  • Maintain a professional and clean appearance.

Professional Development
  • Participate in ongoing training and attainment of various manufacturer and software certifications.
  • Keep current on industry trends and report findings to team members that directly impact the quality and profitability of JMARK.
  • Develop personal skills to work efficiently both individually and as a member of the Service Department.
  • Identify and mentor team members on areas of expertise.
  • Participate in company-sponsored position related activities.

Skills & Qualifications:
Technical Skills:
  • Proficiency in supporting Windows Operating Systems
  • Basic desktop VPN connectivity and troubleshooting and configuration (Cisco, Meraki, and other VPN technologies
  • Basic understanding of how IPv4 and IPv6 technologies interoperate
  • Advanced desktop support including software such as: Microsoft Office Suite and Office 365
  • Basic server support skills and understanding of Windows 2012, Windows 2016, Windows 2019 in a workgroup and domain environment
  • Identify basic issues with internet connections and networks (including routers, switches, and firewalls)
  • Understanding of network system devices and wireless systems (ie: Cisco and Meraki products including routers, controllers and switches)
  • Security software such as Anti-virus(Trend), Anti-SPAM, Anti-Spyware, and other security related technologies

Licenses & Registrations:
  • Valid driver's license
  • Proof of vehicle insurance
  • Reliable and suitable transportation that can be used as required to perform duties, if needed.

Other Skills & Abilities:
  • Able to work independently and as part of a team
  • Prepared to travel as required
  • Exceptional written and oral communication skills
  • Self-Motivated
  • Intrinsic desire to make a difference in the lives of fellow coworkers
  • Should enjoy learning new things

The pay range for this role is:
45,000 - 55,000 USD per year (Springfield Office)

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