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B2C Operations Assistant Jobs (NOW HIRING)

Damco Spain SL

Manager - Operations

Inwood, NY · On-site

$65K - $70K/yr

This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to ... Assist District Manager with general tasks * Responsible for ensuring safe operations as well as ...

Maersk Company Limited

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery ... Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer ...

APM Terminals

Manager - Operations

Inwood, NY · On-site

$65K - $70K/yr

This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to ... Assist District Manager with general tasksResponsible for ensuring safe operations as well as ...

A.P. Møller - Maersk A/S

Manager - Operations

Inwood, NY · On-site

$65K - $70K/yr

This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to ... Assist District Manager with general tasks * Responsible for ensuring safe operations as well as ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery ... Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery ... Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery ... Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer ...

MarketSource

Operations Supervisor

... B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable ... to assist in meeting goals and objectives Coach, develop, and mentor subordinates to achieve ...

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B2C Operations Assistant information

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How much do b2c operations assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for b2c operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between B2C Operations Assistant vs Customer Service Representative?

AspectB2C Operations AssistantCustomer Service Representative
Primary RoleSupports daily business operations, manages order processing, logistics, and backend tasksHandles customer inquiries, provides support, and resolves issues directly with customers
Work EnvironmentOffice setting, often behind the scenes, with focus on operational tasksFrontline, customer-facing role, often via phone, email, or chat
Required SkillsOrganizational skills, familiarity with order management systems, basic data analysisCommunication skills, problem-solving, empathy, and product knowledge

While both roles support customer interactions, the B2C Operations Assistant focuses on backend processes and order management, whereas the Customer Service Representative primarily interacts directly with customers to resolve issues and provide support.

How much does a B2C operations assistant get paid?

A B2C operations assistant typically earns between $35,000 and $50,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-cost areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is a B2C Operations Assistant a stressful job?

A B2C Operations Assistant role can involve managing customer interactions, processing transactions, and ensuring smooth daily operations, which may lead to periods of high workload and pressure. The level of stress depends on the company's size, workload, and the assistant's ability to handle multitasking and customer service demands. Strong organizational skills and familiarity with customer management tools can help mitigate stress in this position.

What does a B2C Operations Assistant do?

A B2C Operations Assistant supports business-to-consumer operations by managing order processing, customer inquiries, and account updates. They often use customer relationship management (CRM) tools and coordinate with other departments to ensure smooth service delivery and customer satisfaction.

What does a B2C Operations Assistant get paid?

The average salary for a B2C Operations Assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are popular job titles related to B2C Operations Assistant jobs?

For B2C Operations Assistant jobs, the most frequently searched job titles are:

Infographic showing various B2C Operations Assistant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

E-Commerce Systems & Operations Specialist

Pompano Beach, FL

Spring Footwear Corp
See more jobs at Spring Footwear Corpexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

About Spring Footwear Corp.

Since 1991, Spring Footwear Corp. has been dedicated to delivering quality, value, and comfort with every pair we ship. We proudly partner with over 3,000 retail stores nationwide and continue to grow as a trusted leader in the footwear industry. Our success is driven by strong operational discipline, financial accuracy, and a collaborative team environment.

Position Summary

Spring Footwear Corp is seeking an E-Commerce Systems & Operations Specialist to support the daily operations of our B2C and drop-ship e-commerce platforms. This role is hands-on and execution-focused, providing backend system administration, troubleshooting, and operational support across Shopify, Amazon, Walmart, ERP, and related systems.

The E-Commerce Systems Administrator works closely with the E-Commerce Systems Manager and cross-functional teams to ensure accurate order flow, product setup, inventory management, and platform stability while maintaining Spring Footwear's high standard of service.


Key Responsibilities

E-Commerce Platforms & Systems Support

  • Provide daily backend support for Shopify, Amazon Seller Central (FBM/FBA), Walmart, and internal ERP.
  • Monitor order processing, integrations, and transactions to ensure timely and accurate fulfillment.
  • Troubleshoot technical, functional, and operational issues related to e-commerce platforms and third-party applications.
  • Maintain user accounts, permissions, and access rights across e-commerce systems and EDI platforms.

Product & Inventory Administration

  • Assist with product setup and maintenance across B2C channels, including images, descriptions, pricing, and attributes.
  • Upload, update, and edit product data using CSV files and platform backends.
  • Support inventory reconciliation, discrepancy research, and file maintenance.
  • Perform routine audits of product listings to ensure accuracy and compliance.

Dropship & OMS Support

  • Support drop-ship customer onboarding, setup, testing, and maintenance.
  • Assist with monitoring order flow between e-commerce platforms and ERP.
  • Help respond to operational inquiries related to order status, tracking, and processing.
  • Participate in system testing cycles and document results.

Marketplace Support (Amazon & Walmart)

  • Monitor and assist with resolving marketplace errors, alerts, and cases.
  • Support listing updates, image changes, and product data corrections.
  • Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay).
  • Help ensure compliance with marketplace requirements and internal standards.

Marketing & Integration Support

  • Assist with backend support for marketing tools and platform integrations (Shopify, Facebook, Instagram, email platforms).
  • Help maintain integrations between Shopify and social media platforms.
  • Support testing and troubleshooting of marketing automation tools.

Documentation & Process Support

  • Assist with documenting processes, procedures, and system workflows.
  • Support implementation, testing, and rollout of system updates and improvements.
  • Communicate system-related updates or issues to internal teams as directed.

Qualifications

  • 2+ years of experience in e-commerce operations, systems administration, or platform support
  • Hands-on experience with Shopify required
  • Experience with Amazon Seller Central and/or Walmart Seller Center preferred
  • Strong Excel skills (VLOOKUP, pivot tables, data analysis)
  • Experience working with ERP, integrations, and CSV file uploads
  • Detail-oriented with strong organizational and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong written and verbal communication skills


Benefits at Spring Footwear Corp.
Spring Footwear offers a comprehensive benefits package designed to support your well-being and work-life balance:

  • Medical, Dental & Vision Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee Discount on all Spring Footwear products
  • Profit Sharing Plan
  • Supportive team culture and opportunities for long-term growth
  • Stable, growing company with strong retail, e-commerce, and wholesale presence


Why Join Spring Footwear Corp.

This is a hands-on, execution-focused role supporting the day-to-day operations of Spring Footwear's e-commerce platforms. You will work closely with the E-Commerce Systems Manager and cross-functional teams in a stable, operations-driven environment with clear expectations, defined responsibilities, and measurable outcomes, while gaining direct exposure to enterprise-level e-commerce systems and processes.

Equal Opportunity Employer

Spring Footwear Corp. is an Equal Opportunity Employer. Employment is contingent upon successful completion of applicable background and drug screenings in accordance with Florida Drug-Free Workplace laws.

Apply