ZipRecruiter

Log In

1

B2C Operations Assistant Jobs (NOW HIRING)

Scentbird

Warehouse Forklift Driver

Somerset, NJ

$17 - $20/hr

Shipping & Outbound Operations * Pick, pack, and prepare B2C orders accurately and efficiently ... Warehouse Operations * Assist with inventory counts, cycle counting, and stock rotation. * Maintain ...

Digital Disbursements

Operations Manager

Portland, OR · Hybrid

We specialize in helping bring B2C payments to the digital age and are poised for significant ... Time permitting, assist with Salesforce Integration with our Portal, Utilization by internal ...

Scentbird

Warehouse Forklift Driver

Somerset, NJ · On-site

$18 - $21.25/hr

Shipping & Outbound Operations * Pick, pack, and prepare B2C orders accurately and efficiently ... Warehouse Operations * Assist with inventory counts, cycle counting, and stock rotation. * Maintain ...

Digital Disbursements

Operations Manager

Portland, OR · On-site

We specialize in helping bring B2C payments to the digital age and are poised for significant ... Time permitting, assist with Salesforce Integration with our Portal, Utilization by internal ...

Western Alliance Bank

Operations Manager

Portland, OR · Hybrid

We specialize in helping bring B2C payments to the digital age and are poised for significant ... Time permitting, assist with Salesforce Integration with our Portal, Utilization by internal ...

Radial

Operations Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world ... Provide Customer Service with crucial information to assist with customer interactions and cases.

next page

Showing results 1-20

People also search for

All JobsB2C Operations JobsB2C Operations Assistant Jobs

B2C Operations Assistant information

See salary details

$11

$19

$30

How much do b2c operations assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for b2c operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between B2C Operations Assistant vs Customer Service Representative?

AspectB2C Operations AssistantCustomer Service Representative
Primary RoleSupports daily business operations, manages order processing, logistics, and backend tasksHandles customer inquiries, provides support, and resolves issues directly with customers
Work EnvironmentOffice setting, often behind the scenes, with focus on operational tasksFrontline, customer-facing role, often via phone, email, or chat
Required SkillsOrganizational skills, familiarity with order management systems, basic data analysisCommunication skills, problem-solving, empathy, and product knowledge

While both roles support customer interactions, the B2C Operations Assistant focuses on backend processes and order management, whereas the Customer Service Representative primarily interacts directly with customers to resolve issues and provide support.

Infographic showing various B2C Operations Assistant job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Site Operations Specialist

ASUS Computer International

City Of Industry, CA • On-site

$71K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Description
The Site Operations Specialist role supports daily coordination with warehouse vendors, with a strong focus on e-commerce B2C order execution, monitoring, and operational reporting. This role ensures orders move accurately and on time while maintaining visibility into warehouse performance.
Essential Duties and Responsibilities:
Order Execution & Monitoring (B2B+B2C)
  • Monitor daily order fulfillment status, including released, picked, packed, shipped, and backordered orders
  • Track warehouse backlog, carrier cutoffs, and shipment delays
  • Coordinate with warehouse vendors to resolve execution issues in real time
  • Support returns (RMA) processing and status tracking

Vendor Coordination & Issue Resolution
  • Communicate daily priorities and volume updates to warehouse vendors
  • Investigate shipment delays, order errors, damages, and inventory discrepancies
  • Escalate recurring or high-risk issues to the Senior Warehouse Vendor Supervisor
  • Prepare daily/weekly operational reports and exception summaries

Inventory Reconciliation & physical validated Support
  • Create Inventory Reconciliation Report and Support cycle counts, inventory checks, and discrepancies follow-ups
  • Maintain accurate operational records and documentation
  • Assist with process changes, system updates, and warehouse transition activities

Required Qualification:
Years of Education
  • Bachelor's Degree in Business or equivalent degree and 4 years of relevant business experience OR High School diploma/GED and 4 years of relevant business experience; in logistics, supply chain management, and/or project management

Work Experience
  • 4+ years of experience in logistics environment and project management
  • Strong knowledge of inventory control and WMS systems
  • Solid understanding of bonded warehouse regulations, inventory control, and compliance requirements
  • Experience working with WMS, ERP, or Inventory management systems

Knowledge and Skills
The specific minimum competencies required for job performance.
  • Expert in vendor management of 3PL to ensure KPI's are achieved
  • Proactive and have the ability to work well independently as well as in a team environment
  • Work well with cross functional teams
  • Strong ownership and organization skills
  • Proven skills with MS Visio and MS Excel in order to successfully execute projects
  • Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external customers
  • Excellent written and verbal communication skills in English

Preferred Qualifications:
  • Background in logistics and supply chain management
  • Ability to plan and prioritize work
  • Must be highly organized and able to manage multiple responsibilities
  • Model leadership behaviors supporting integrity, valuing diversity, innovation, building relationships, customer focus and teamwork
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions:
  • Office / Warehouse environment
  • Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time
  • 5% Domestic Travel

$71,000 to $85,000 annually is the estimated pay range for this role working in Fontana/Lynwood/Carson/City of Industry, California. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).
ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment

Apply