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B2C Operations Assistant Jobs (NOW HIRING)

Burn Boot Camp - HQ

Retail Coordinator

Cornelius, NC ยท On-site

$16.75 - $22.25/hr

... B and B2C operations. Additionally, the Retail Coordinator will assist in the development and execution of retail calendars for nutrition and activewear and ensure all educational and policy ...

KEX Express

Assistant Transportation Manager

Bensenville, IL ยท On-site

$63K - $72K/yr

Position Overview / ่Œไฝๆฆ‚่ฟฐ The Assistant Transportation Manager will support the Transportation Manager in overseeing fast-growing B2B and B2C transportation operations, ensuring efficiency ...

DHD Consulting

Operations Coordinator

Secaucus, NJ ยท On-site

This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL ... They work closely with internal teams to resolve any order, inventory, or carrier issues, assist ...

DHD Consulting

Operations Coordinator

Compton, CA ยท On-site

This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL ... They work closely with internal teams to resolve any order, inventory, or carrier issues, assist ...

Cesna Group

Operations Coordinator (AWI)

Secaucus, NJ ยท On-site

$50K - $100K/yr

This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL ... They work closely with internal teams to resolve any order, inventory, or carrier issues, assist ...

SHR CORP USA

Be Seen First

Import Export Specialist

Bensenville, IL ยท On-site

$28/hr

Collaborate with warehouse and fulfillment teams to support B2B and B2C shipping operations. * Assist with order processing, fulfillment activities, and last-mile delivery coordination. Process ...

Fraza

Marketing Operations Coordinator

Canton, MI ยท On-site

Create and schedule social media content (LinkedIn) * Assist with print collateral (flyers ... or B2C environment * Experience with CRM and marketing automation tools (HubSpot preferred)

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B2C Operations Assistant information

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How much do b2c operations assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for b2c operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between B2C Operations Assistant vs Customer Service Representative?

AspectB2C Operations AssistantCustomer Service Representative
Primary RoleSupports daily business operations, manages order processing, logistics, and backend tasksHandles customer inquiries, provides support, and resolves issues directly with customers
Work EnvironmentOffice setting, often behind the scenes, with focus on operational tasksFrontline, customer-facing role, often via phone, email, or chat
Required SkillsOrganizational skills, familiarity with order management systems, basic data analysisCommunication skills, problem-solving, empathy, and product knowledge

While both roles support customer interactions, the B2C Operations Assistant focuses on backend processes and order management, whereas the Customer Service Representative primarily interacts directly with customers to resolve issues and provide support.

Infographic showing various B2C Operations Assistant job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Operations & Logistics Coordinator (Lifestyle / Apparel)

Operations & Logistics Coordinator (Lifestyle / Apparel)

Kowa American Corp

Torrance, CA โ€ข On-site

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

  • Reports to: Senior Ops. Manager & B.D. Manager / Lifestyle Div.
    Department: Lifestyle Division
    Product Range: Apparel and other lifestyle-related goods

    FLSA Status: Non-Exempt

    Salary: $60,000 - $72,000 Annually


    Position Summary

    The Operations & Logistics Coordinator is a cross-functional role responsible for supporting daily business operations, with a primary focus on procurement, logistics, inventory management, and order processing. This position plays a critical role in ensuring accurate, timely, and efficient execution of operational activities across both domestic and international business functions.


    This role works closely with internal teams, headquarters in Japan, customers, vendors, warehouses, and logistics providers, offering direct exposure to international operations and global supply chain coordination.


    The ideal candidate is detail-oriented, organized, adaptable, and capable of managing multiple priorities in a fast-paced environment.


    Essential Duties and Responsibilities

    Procurement, Logistics & Inventory (Primary Focus)

    • Support import/export operations, including international and triangular trade activities
    • Process purchasing-related data entry and procurement support for B2B and B2C operations
    • Record and track purchasing quantities and cost information
    • Coordinate domestic logistics, shipping, and delivery activities
    • Assist with warehouse coordination and inventory tracking for internal warehouse operations and third-party logistics providers
    • Monitor and maintain accurate inventory records for products
    • Support sample inventory tracking and management
    • Communicate with vendors, carriers, and warehouse providers to resolve operational issues and ensure timely delivery


    Order Processing & Sales Support (Primary Focus)

    • Process and manage customer orders accurately and in a timely manner
    • Coordinate shipping arrangements for both international and domestic operations
    • Provide sales support and communication assistance for wholesale representatives
    • Respond to customer inquiries for B2C operations while coordinating with vendors as needed
    • Assist with preparation of customs and trade documentation, including invoices, packing lists, and certificates of origin
    • Maintain accurate order and shipment records


    Systems & Data Management

    • Perform SAP postings, voucher entries, and transaction processing
    • Input product master data into related systems
    • Maintain and update master data records within ERP and related systems
    • Ensure accuracy and completeness of operational and inventory data, and make corrections as needed.
    • Generate reports and support data management activities as needed


    Accounting & Payment Support

    • Assist with payment processing activities
    • Support credit card reconciliation and related payment operations for B2B business activities
    • Coordinate with accounting and operations teams regarding invoices and payment-related documentation


    Marketing & General Business Support

    • Conduct market research and assist with gathering competitive market information
    • Support trade show attendance and related operational coordination
    • Provide field support for marketing and research activities
    • Assist with additional administrative and operational duties as assigned


    Qualifications

    Required Qualifications

    • Associateโ€™s degree preferred in Business, Supply Chain, Logistics, Operations, Accounting, or a related field, or equivalent combination of education and relevant work experience
    • Basic computer proficiency, including Microsoft Excel and ERP systems
    • Strong verbal and written communication skills
    • Understanding of operational processes such as order processing, logistics, and inventory coordination
    • Strong attention to detail and organizational skills
    • Ability to multitask and manage competing priorities effectively


    Preferred Qualifications

    • Experience using SAP
    • Knowledge of international trade, customs procedures, and import/export documentation
    • Experience with U.S. domestic logistics and warehouse coordination
    • Bilingual in English and Japanese preferred


    What We Offer

    • Opportunity to gain hands-on experience across core business functions, including operations, logistics, and accounting
    • Exposure to both B2B and B2C business environments within the lifestyle and fashion industry
    • Close collaboration with the management team, providing visibility into business decision-making processes
    • Direct involvement in international operations, working closely with headquarters in Japan and global partner
    • Opportunity to work with well-established, fast-growing lifestyle brands with strong market presence and deep partnerships with Kowa
    • A dynamic and cross-functional environment that allows you to build a broad skill set and grow professionally

    Career Growth Opportunity

    This role offers a strong foundation for individuals who are looking to build a career in operations, logistics, and international business. High performers in this position may have opportunities to take on more strategic responsibilities and advance into roles with greater ownership and decision-making scope over time.


    Benefits

    KOWA is committed to investing in our employeesโ€”the driving force behind our mission and successโ€”by offering a comprehensive suite of competitive compensation and benefits. We prioritize work-life balance, ensuring you not only thrive in your career but also have the support, time, and resources to lead a happy, healthy life.

    • Medical, Dental, and Vision
    • Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
    • 401(k) with Company Match
    • Vacation, Sick Leave and Paid Holidays
    • Education Assistance