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Aws Support Engineer Jobs in Indiana (NOW HIRING)

Senior Platform Engineer

Austin, IN

$100K - $137K/yr

You will design, implement, and operate our AWS infrastructure; make forward-looking decisions ... Design and maintain infrastructure that supports high availability, predictable performance, and ...

Senior Software Engineer

Indianapolis, IN · Hybrid

$117K - $154K/yr

... AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you ... Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver ...

Senior Software Engineer

Indianapolis, IN · Hybrid

$117K - $154K/yr

... AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you ... Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver ...

Senior DevOps Engineer

Indianapolis, IN

$124K - $159K/yr

Support and evolve cloudnative architectures, applying engineering principles such as abstraction ... Proven experience working with cloud platforms (Azure and AWS). * Proficiency in scripting ...

Senior DevOps Engineer

Indianapolis, IN · On-site

$124K - $159K/yr

Support and evolve cloudnative architectures, applying engineering principles such as abstraction ... Proven experience working with cloud platforms (Azure and AWS). * Proficiency in scripting ...

Senior DevOps Engineer

Indianapolis, IN

$124K - $159K/yr

Support and evolve cloudnative architectures, applying engineering principles such as abstraction ... Proven experience working with cloud platforms (Azure and AWS). * Proficiency in scripting ...

Cloud Engineer

Granger, IN · On-site

$50 - $66.75/hr

Cloud Engineer responsible for designing, deploying, and managing scalable, secure infrastructure ... Accreditation support for Cloud One, DAF Cloudworks, AWS GovCloud and/or comparable unclassified or ...

AI Automation Engineer

Fort Wayne, IN · Remote

$130K - $170K/yr

Build scalable, maintainable cloud-based workflows (using AWS, Google, or appropriate platforms ... Maintain, troubleshoot, and enhance deployed solutions to support business continuity and ongoing ...

Lead DevOps Engineer

Indianapolis, IN · On-site

$50.50 - $69/hr

Advise, implement and support the adoption of Cloud Native solutions as appropriate to the ... Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). * Proficiency with automation and ...

Lead DevOps Engineer

Indianapolis, IN · On-site

$50.50 - $69/hr

Advise, implement and support the adoption of Cloud Native solutions as appropriate to the ... Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). * Proficiency with automation and ...

Lead DevOps Engineer

Indianapolis, IN · On-site

$50.50 - $69/hr

Advise, implement and support the adoption of Cloud Native solutions as appropriate to the ... Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). * Proficiency with automation and ...

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Aws Support Engineer information

See Indiana salary details

$15

$37

$64

How much do aws support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for aws support engineer in Indiana is $37.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.38 per hour, depending on experience, location, and employer.

What is the salary of support engineer in Amazon?

The salary of an AWS Support Engineer at Amazon typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What are the most common challenges faced by AWS Support Engineers, and how can new hires prepare for them?

AWS Support Engineers often encounter challenges such as quickly diagnosing complex cloud infrastructure issues, keeping up with rapidly evolving AWS services, and effectively communicating technical solutions to customers of varying expertise. New hires can best prepare by building a strong foundation in core AWS services, practicing troubleshooting scenarios, and developing clear, customer-focused communication skills. Proactively engaging with AWS documentation and participating in knowledge-sharing within the support team also greatly enhances problem-solving efficiency and professional growth.

What are AWS Support Engineers?

AWS Support Engineers are IT professionals who provide technical assistance and troubleshooting for Amazon Web Services (AWS) products and services. They help customers resolve issues related to cloud infrastructure, networking, security, and application deployment on AWS. Their role often involves diagnosing problems, guiding customers through best practices, and escalating complex cases to specialized teams when necessary. AWS Support Engineers play a key role in ensuring customer satisfaction and the smooth operation of cloud-based solutions.

What are the key skills and qualifications needed to thrive as an AWS Support Engineer, and why are they important?

To thrive as an AWS Support Engineer, you need a solid understanding of cloud computing concepts, AWS services, networking, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with AWS management tools, monitoring systems, scripting languages, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator is highly beneficial. Strong problem-solving skills, effective communication, and a customer-centric approach are vital soft skills for this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and the reliable operation of cloud-based environments.

Are AWS jobs still in demand?

AWS Support Engineer roles remain in high demand due to the widespread adoption of cloud computing and the need for expertise in AWS services, cloud infrastructure, and troubleshooting. Employers seek professionals with certifications like AWS Certified Solutions Architect and experience with cloud management tools, making these roles consistently available across various industries.

What is the difference between Aws Support Engineer vs Cloud Support Specialist?

AspectAws Support EngineerCloud Support Specialist
CertificationsAWS Certified Solutions Architect, AWS Certified SysOps AdministratorOften similar certifications, including AWS certifications or vendor-specific cloud certifications
Work EnvironmentCustomer support, troubleshooting, and technical assistance for AWS servicesProviding technical support for cloud platforms, often across multiple providers
Employer & IndustryPrimarily in cloud service providers, tech companies, and AWS partnersIn various industries using cloud services, including IT, finance, and healthcare

The AWS Support Engineer focuses specifically on supporting AWS cloud services, troubleshooting issues, and assisting clients with AWS solutions. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less specialization in AWS. Both roles require technical expertise and certifications, but the AWS Support Engineer is more specialized in AWS environments.

What does an AWS support engineer do?

An AWS Support Engineer provides technical assistance to customers using Amazon Web Services, troubleshooting issues, resolving service disruptions, and guiding users on best practices. They often work with cloud infrastructure, utilize AWS tools and services, and may hold certifications like AWS Certified Solutions Architect. Their role involves diagnosing problems, offering solutions, and ensuring optimal cloud performance.

How much do AWS support engineers make?

AWS Support Engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Senior roles or those with specialized skills in cloud architecture and troubleshooting can earn higher salaries, often exceeding $130,000 per year.
What are popular job titles related to Aws Support Engineer jobs in Indiana? For Aws Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Aws Support Engineer jobs in Indiana look for? The top searched job categories for Aws Support Engineer jobs in Indiana are:
Senior Platform Engineer

Senior Platform Engineer

inKind

Austin, IN

$100K - $137K/yr

Other

Medical, Dental, Vision, PTO

Posted 3 days ago


Job description

Job Title: Senior Platform Engineer

Reports to: Director of Engineering

About the role

The Senior Platform Engineer at inKind is responsible for owning, evolving, and operating our cloud infrastructure as the foundation of a growing financial and hospitality technology platform. This role exists to ensure that our systems are secure, reliable, observable, and capable of scaling as both traffic and organizational complexity increase.

This is a deeply technical, hands-on role with real ownership. You will design, implement, and operate our AWS infrastructure; make forward-looking decisions about how our platform should evolve; and carry those decisions through implementation, migration, and steady-state operation. When the platform changes-new AWS services, runtime upgrades, architecture shifts-you are ahead of it, not reacting to it.

You'll work closely with application engineers, but your focus is the platform itself: compute, networking, data stores, deployment workflows, observability, and operational correctness. In a small but growing team, this role sets the standard for how infrastructure is designed, changed, and trusted.

Who you are

  • Infrastructure Owner: You take responsibility for systems in production and feel accountable for their behavior over time
  • Systems Thinker: You understand how compute, storage, networking, and application behavior interact under real load
  • Pragmatic Operator: You know when to modernize, when to migrate, and when stability matters more than novelty
  • Infrastructure Decision-Maker: You can evaluate tradeoffs (EKS vs ECS, Redis vs Valkey, EC2 vs Fargate) and carry those decisions through safely
  • Operationally Grounded: You've run systems in production, handled incidents, and learned from failures
  • Security-Aware: You design infrastructure with least privilege, network isolation, and secure defaults
  • Clear Communicator: You explain infrastructure decisions and risk in a way engineers and leadership can understand

Role Responsibilities

Platform & Cloud Infrastructure

  • Own and evolve our AWS infrastructure across compute, networking, storage, and managed services
  • Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness
  • Lead platform-level architectural decisions, including service migrations and runtime changes (e.g., Redis Valkey, EKS ECS/Fargate)
  • Ensure infrastructure choices align with reliability, cost, and operational simplicity-not just trend adoption

Deployment, Reliability & Operations

  • Design and maintain deployment pipelines that are safe, repeatable, and observable
  • Own system reliability through capacity planning, failure modeling, and controlled change management
  • Lead incident response and root-cause analysis for infrastructure-level failures
  • Participate in on-call rotations and continuously improve operational ergonomics

Observability, Security & Governance

  • Build and maintain strong observability across infrastructure and services (metrics, logs, tracing, alerting)
  • Ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries
  • Proactively identify infrastructure risks related to scale, cost, or security and address them before they become incidents

Technical Leadership & Collaboration

  • Partner closely with application engineers to ensure platform constraints and capabilities are well understood
  • Drive infrastructure changes through hands-on implementation
  • Establish standards and best practices for infrastructure, deployment, and operations as the team grows
  • Mentor other platform engineers and help raise the overall operational maturity of the organization

Minimum Qualifications

  • 8+ years of experience building and operating production infrastructure in cloud environments
  • Deep experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch, etc.)
  • Strong understanding of containerized workloads and orchestration tradeoffs
  • Proven experience designing systems for high availability, fault tolerance, and controlled failure
  • Hands-on experience with infrastructure as code (Terraform, CloudFormation, or equivalent)
  • Demonstrated ability to plan and execute infrastructure migrations safely
  • Experience debugging real production incidents involving networking, scaling, or service degradation

Preferred Qualification

  • Experience operating infrastructure for financial systems or other high-reliability domains
  • Firsthand experience scaling infrastructure through periods of rapid growth
  • Strong opinions about observability and operational hygiene, informed by past failures
  • Experience simplifying, retiring, or rearchitecting over-engineered infrastructure
  • Comfort working closely with a Rails-based application stack while remaining tool-agnostic

Some Of Our Benefits: 

  • Generous PTO and company holiday policy + company paid Short Term Disability
  • 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
  • Child Care Benefits and generous parental leave

Salary: 

  • $190,000 - $200,000, DOE + Benefits