Avp Of Operations Jobs (NOW HIRING)

Level: Management

Job Location: Odyssey Behavioral Healthcare - Franklin, TN 37067

Position Type: Full Time

Education Level: 4 Year Degree

Job Category: Finance

The Division AVP of Revenue Cycle is responsible for the overall revenue cycle health and process management of key revenue cycle functions within integrated psychiatric services divisions. The position’s primary goals are to oversee end-to-end revenue cycle operations, driving financial performance, and revenue cycle efficiency. The Division AVP of Revenue Cycle is tasked with providing proactive and actionable insight to division leadership, driving operational excellence through process improvements and fostering an environment of teamwork and collaboration.

Within the organization: Reporting to the Division VP of Financial Operations, maintains close and frequent contact with division leadership, admissions leadership, revenue cycle team members, and utilization review team members. Provides direct oversight of the Revenue Cycle Director.

Outside the organization: Maintains professional relationships with insurance provider contacts, staffing agencies, collection agencies, and third-party vendors, as necessary.

• Promotes an atmosphere of teamwork across departments to ensure processes are in place to improve revenue cycle efficiency.
• Validates daily census reporting across locations and ensures alignment with utilization review and billing.
• Collaborates with department leaders to identify and bring forward opportunities for operations efficiencies resulting in positive financial outcomes.

• Responsible for management, guidance, training, and leadership of Revenue Cycle Director and assists with difficult accounts and strategies.
• Leads revenue cycle function by developing leaders and initiatives that support and impact division goals.
• Promotes quality and productivity improvements through the development of improved procedures, technology solutions, process innovations and changes that support the strategic growth of the division.
• Oversees month-end close processes to ensure accurate charge capture, revenue recognition, and reporting.
• Ensures revenue cycle processes align with internal policies and payer requirements.
• Ensures KPIs are implemented, reviewed and actioned timely.
• Establishes and maintains communication systems between revenue cycle, admissions, and utilization review ensuring financial agreements are in place prior to admission and adhered to during the client’s treatment episode.
• Collaborates with Division VP of Financial Operations to develop and manage interdepartmental processes that support revenue cycle efficiency.
• Monitors payer activity and collaborates with VP of Payer Relations to address ongoing payer issues.

• Supports ROI analysis related to a variety of initiatives within the divisions, as requested.
• Supports ongoing reporting and analysis in support of department leaders and change management initiatives.
• Attends internal and external meetings and trainings, as assigned.
• Performs other duties as assigned.

• Education: Bachelor’s degree in Business or Healthcare Administration.
• Experience: Minimum of 5 years supervisory experience and a minimum of 3 years operational experience in the healthcare provider environment with revenue cycle management.

• Ability to communicate with peers/general public, clients and/or vendors.
• Tolerance to various noise levels.
• Ability to move throughout the building as well as sit or remain stationary for extended periods.
• Ability to move 25 pounds.

• Demonstrated ability to successfully function under pressure in critical situations.
• Effectively manage conflict and crises.
• Strong problem solving and analytical skills.
• Ability to exercise sound judgment and discretion.
• Excellent organizational and time management skills.
• Successful collaborative skills working with a variety of groups.
• Excellent interpersonal and relationship building skills.
• Demonstrates a high level of follow through.
• Excellent verbal and written communication.
• Ability to prioritize and multi‑task.
• Proficiency with Microsoft Office programs.

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Odyssey Behavioral Healthcare, LLS provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Odyssey reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At‑Will.”