Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking/endpoints * Perform service for installs, cutovers, troubleshooting, and service requests * Work ...
Quick apply
Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking/endpoints * Perform service for installs, cutovers, troubleshooting, and service requests * Work ...
... Avaya IP Office (Preferred) Voice & Unified Communications SIP Protocol Analysis VoIP & H.323 SIP ... Engineer (MS-720) Python or Automation Certifications
... Avaya IP Office (Preferred) Voice & Unified Communications SIP Protocol Analysis VoIP & H.323 SIP ... Engineer (MS-720) Python or Automation Certifications
Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and diagnose network-related problems affecting Avaya systems * Collaborate with cross ...
Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and diagnose network-related problems affecting Avaya systems * Collaborate with cross ...
Avaya Engineer
Evansville, IN · On-site
$60K/yr
Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and diagnose network-related problems affecting Avaya systems * Collaborate with cross ...
Avaya Engineer
Evansville, IN · On-site
$60K/yr
Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and diagnose network-related problems affecting Avaya systems * Collaborate with cross ...
Senior Telecom Analyst
Houston, TX · On-site
Knowledge of Avaya IP Office Management, Voicemail Pro, and/or IPOOC software administration solutions. Including the ability to build and manage agents and phone sets, ACD, programming new routing ...
Senior Telecom Analyst
Houston, TX · On-site
Knowledge of Avaya IP Office Management, Voicemail Pro, and/or IPOOC software administration solutions. Including the ability to build and manage agents and phone sets, ACD, programming new routing ...
... as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with ...
... as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with ...
Helpdesk/Desktop Technician
Chicago, IL · On-site
$20.75 - $26.50/hr
... required: o Avaya IP Office telephone systems o Microsoft Dynamics CRM 2011 o SQL Ability to work in a fast paced startup kind of an environment Should have high initiative and superior ...
Helpdesk/Desktop Technician
Chicago, IL · On-site
$20.75 - $26.50/hr
... required: o Avaya IP Office telephone systems o Microsoft Dynamics CRM 2011 o SQL Ability to work in a fast paced startup kind of an environment Should have high initiative and superior ...
... as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with ...
... as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc. Job Responsibilities and Necessary Experience: Initial ...
We are looking for a Sr. Design Engineer - IP Office to work in the dynamic Microsoft Artificial Intelligence Silicon Engineering team. Be a highly motivated self-starter with deep semiconductor IP ...
We are looking for a Sr. Design Engineer - IP Office to work in the dynamic Microsoft Artificial Intelligence Silicon Engineering team. Be a highly motivated self-starter with deep semiconductor IP ...
ICT Customer Support Specialist
Los Angeles, CA · On-site
$60 - $80/hr
Bachelor's degree in Communication Engineering or Computer Science, and master's degree preferred ... CUE, AVAYA IP office) telephony. * Experience working with Microsoft products in an Active ...
ICT Customer Support Specialist
Los Angeles, CA · On-site
$60 - $80/hr
Bachelor's degree in Communication Engineering or Computer Science, and master's degree preferred ... CUE, AVAYA IP office) telephony. * Experience working with Microsoft products in an Active ...
Avaya Ip Office Engineer information
See salary details
$28.85 - $32.80
12% of jobs
$32.80 - $36.76
9% of jobs
$37.75 is the 25th percentile. Wages below this are outliers.
$36.76 - $40.71
18% of jobs
The median wage is $42.60 / hr.
$40.71 - $44.67
24% of jobs
$44.67 - $48.62
9% of jobs
$48.62 - $52.58
2% of jobs
$56.04 is the 75th percentile. Wages above this are outliers.
$52.58 - $56.53
2% of jobs
$56.53 - $60.49
2% of jobs
$60.49 - $64.44
16% of jobs
$64.44 - $68.40
2% of jobs
$68.40 - $72.36
4% of jobs
$28
$47
$72
How much do avaya ip office engineer jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for avaya ip office engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.
What is an Avaya IP Office Engineer?
An Avaya IP Office Engineer is responsible for installing, configuring, maintaining, and troubleshooting Avaya IP Office phone systems. They ensure seamless communication by managing VoIP, SIP trunks, voicemail, call routing, and system integrations. Their role often includes diagnosing network-related issues, upgrading firmware, and providing technical support for end-users. Strong knowledge of telephony protocols, networking, and Avaya products is essential for success in this role.
What are the key skills and qualifications needed to thrive as an Avaya IP Office Engineer?
To thrive as an Avaya IP Office Engineer, you need expertise in telephony systems, IP networking, and VoIP technologies, typically backed by experience with Avaya platforms and related certifications like Avaya Certified Implementation Specialist (ACIS). Familiarity with Avaya IP Office Manager, System Status Application, and SIP trunk configuration is essential. Strong troubleshooting skills, customer service orientation, and effective communication are key soft skills for this role. These competencies are important because they enable engineers to efficiently deploy, manage, and support unified communications solutions that are critical to business operations.
What are some common challenges an Avaya IP Office Engineer may face on the job?
Avaya IP Office Engineers often encounter challenges such as integrating new telephony systems with existing network infrastructure, troubleshooting complex VoIP issues, and keeping up with frequent software updates or hardware changes. They may also need to handle urgent support requests or resolve unexpected outages, sometimes outside of regular business hours. Teamwork is essential, as engineers commonly collaborate with IT staff, project managers, and end users to ensure smooth deployments and ongoing support. These challenges provide valuable learning experiences and help develop advanced technical skills that support long-term career growth in the IT and telecommunications industry.
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Re-posted 28 days ago
Job description
Description
Key Responsibilities
Skills, Knowledge & Expertise
Job Benefits
We are seeking an IT Support Technician for a role that provides help desk support. This position will service IP Office and ITC Cloud phone systems providing tier 1–2 help desk support.
This role is ideal for someone who enjoys variety, can work independently, and provides dependable support.
Key Responsibilities
- Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking/endpoints
- Perform service for installs, cutovers, troubleshooting, and service requests
- Work remote help desk tickets, including:
- Voice tickets (IP Office, ITC Cloud, hosted platforms)
- Tier 1–2 desktop support
- General client issues as assigned
- Document all work and resolve issues efficiently in ConnectWise Manage
- Communicate effectively with clients and deliver professional support experiences
- Ensure accurate time entry, ticket notes, and follow-up actions
Skills, Knowledge & Expertise
- 2+ years of IT or telecom support experience (MSP/VoIP background preferred)
- Familiarity with Avaya IP Office and hosted/cloud phone systems (NetSapiens & 8x8 experience a plus)
- Strong client service and communication skills
Preferred Certifications (nice to have)
- CompTIA A+, Network+
- Avaya IP Office ACIS/ACSS
- SIP/VoIP certifications (e.g., SIP School SSCA)
- NetSapiens or 8x8 platform training
Job Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401k
About In-Telecom
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Slidell, LA, US
Year founded
2009