... Avaya IP Office (Preferred) Voice & Unified Communications SIP Protocol Analysis VoIP & H.323 SIP ... Management Call Routing & Recording Voice QoS Analysis SBC Administration Contact Center Avaya ...
... Avaya IP Office (Preferred) Voice & Unified Communications SIP Protocol Analysis VoIP & H.323 SIP ... Management Call Routing & Recording Voice QoS Analysis SBC Administration Contact Center Avaya ...
Voice L2 Technician
Kennesaw, GA · On-site
$55K - $65K/yr
Medical
Dental
Vision
Life
Retirement
Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking ... Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively ...
Quick apply
Voice L2 Technician
Kennesaw, GA · On-site
$55K - $65K/yr
Medical
Dental
Vision
Life
Retirement
Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking ... Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively ...
Voice L2 Technician
San Antonio, TX · On-site
Medical
Dental
Vision
Life
Retirement
Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking ... Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively ...
Voice L2 Technician
San Antonio, TX · On-site
Medical
Dental
Vision
Life
Retirement
Provide onsite support for Avaya IP Office systems, ITC Cloud phone systems, and client networking ... Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively ...
Company Description American Technology Services (ATS) is a Managed Services and Managed Security ... Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura
Company Description American Technology Services (ATS) is a Managed Services and Managed Security ... Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura
Avaya Engineer
Evansville, IN · On-site
$60K/yr
Company Description American Technology Services (ATS) is a Managed Services and Managed Security ... Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura
Avaya Engineer
Evansville, IN · On-site
$60K/yr
Company Description American Technology Services (ATS) is a Managed Services and Managed Security ... Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura
Knowledge of Avaya IP Office Management, Voicemail Pro, and/or IPOOC software administration solutions. Including the ability to build and manage agents and phone sets, ACD, programming new routing ...
Knowledge of Avaya IP Office Management, Voicemail Pro, and/or IPOOC software administration solutions. Including the ability to build and manage agents and phone sets, ACD, programming new routing ...
Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
Medical
Dental
Vision
Life
Retirement
... Manager, Avaya AES, CMS, Media Servers) Experience with Call Center Engineering (ACD/PBX ... IP deep-dive troubleshooting Pay range: $63.68 - $71.68 per hour Only candidates available and ...
Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
Medical
Dental
Vision
Life
Retirement
... Manager, Avaya AES, CMS, Media Servers) Experience with Call Center Engineering (ACD/PBX ... IP deep-dive troubleshooting Pay range: $63.68 - $71.68 per hour Only candidates available and ...
Senior Avaya Contact Center Engineer (VoIP)
Jersey City, NJ · On-site
$59.75 - $69.75/hr
Medical
Dental
Vision
Life
Retirement
... Manager - Avaya AES, CMS, Media Servers - Call Center Engineering Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic ...
New
Senior Avaya Contact Center Engineer (VoIP)
Jersey City, NJ · On-site
$59.75 - $69.75/hr
Medical
Dental
Vision
Life
Retirement
... Manager - Avaya AES, CMS, Media Servers - Call Center Engineering Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic ...
New
Helpdesk/Desktop Technician
Chicago, IL · On-site
$20.75 - $26.50/hr
... required: o Avaya IP Office telephone systems o Microsoft Dynamics CRM 2011 o SQL Ability to work in a fast paced startup kind of an environment Should have high initiative and superior ...
Helpdesk/Desktop Technician
Chicago, IL · On-site
$20.75 - $26.50/hr
... required: o Avaya IP Office telephone systems o Microsoft Dynamics CRM 2011 o SQL Ability to work in a fast paced startup kind of an environment Should have high initiative and superior ...
Avaya Developer
Las Vegas, NV · On-site
Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience in program communication and program management. Communication skills a must, PowerPoint ...
Quick apply
Avaya Developer
Las Vegas, NV · On-site
Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience in program communication and program management. Communication skills a must, PowerPoint ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
What You'''''ll Be Working With • Avaya Communication Manager (Aura) • G430 & G450 Media ... programming and configuration of Avaya G430 & G450 Media Gateways Strong experience with Avaya ...
What You'''''ll Be Working With • Avaya Communication Manager (Aura) • G430 & G450 Media ... programming and configuration of Avaya G430 & G450 Media Gateways Strong experience with Avaya ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system ... Performance and capacity management. Network Administration Services-Administer over all network ...
Manager Avaya Ip Office Engineer information
See salary details
$34K - $43K
3% of jobs
$43K - $51.9K
2% of jobs
$51.9K - $60.9K
5% of jobs
$60.9K - $69.8K
3% of jobs
$77.4K is the 25th percentile. Wages below this are outliers.
$69.8K - $78.8K
14% of jobs
$78.8K - $87.7K
18% of jobs
The median wage is $90.2K / yr.
$87.7K - $96.7K
19% of jobs
$104.9K is the 75th percentile. Wages above this are outliers.
$96.7K - $105.6K
13% of jobs
$105.6K - $114.6K
7% of jobs
$114.6K - $123.5K
8% of jobs
$123.5K - $132.5K
8% of jobs
$34K
$93.6K
$132.5K
How much do manager avaya ip office engineer jobs pay per year?
As of Aug 15, 2026, the average yearly pay for manager avaya ip office engineer in the United States is $93,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $110,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Manager Avaya IP Office Engineer?
To thrive as a Manager Avaya IP Office Engineer, you need in-depth knowledge of telecommunication systems, specifically Avaya IP Office platforms, along with experience in network administration and a relevant degree or certification such as Avaya Certified Specialist. Proficiency in using Avaya management tools, VoIP technologies, and troubleshooting software is crucial, as is familiarity with system integration and security protocols. Strong leadership, problem-solving, and communication skills are essential for managing teams and effectively addressing client needs. These skills are important to ensure reliable communication infrastructure, efficient team operations, and high client satisfaction.
What does a Manager Avaya IP Office Engineer do?
A Manager Avaya IP Office Engineer oversees the installation, configuration, and maintenance of Avaya IP Office phone systems. They lead a team of engineers, manage projects related to unified communications, and ensure optimal system performance and security. In addition, they provide technical support, troubleshoot complex issues, and coordinate with vendors or clients for system upgrades and integrations. Their role is crucial in ensuring seamless business communications and managing the overall health of Avaya IP Office environments.
What are some common challenges a Manager Avaya IP Office Engineer faces when overseeing system upgrades and integrations?
One of the main challenges for a Manager Avaya IP Office Engineer is ensuring minimal disruption to business operations during system upgrades and integrations. This often involves coordinating with cross-functional teams, scheduling downtime during off-peak hours, and thoroughly testing new configurations before deployment. Additionally, managers must stay current with Avaya's latest updates and security patches while troubleshooting any compatibility issues that arise with existing infrastructure. Effective communication and careful planning are key to navigating these complexities successfully.
What is the difference between Manager Avaya Ip Office Engineer vs Network Administrator?
| Aspect | Manager Avaya Ip Office Engineer | Network Administrator |
|---|---|---|
| Certifications | Avaya certifications, IP Office certifications | Cisco, CompTIA Network+, CCNA |
| Work Environment | Telecommunications, VoIP systems, client sites | IT networks, data centers, corporate offices |
| Primary Responsibilities | Design, install, and maintain Avaya IP Office systems | Manage and troubleshoot overall network infrastructure |
| Industry Usage | Telecom, unified communications | IT, technology, corporate sectors |
The Manager Avaya Ip Office Engineer specializes in Avaya IP Office telephony systems, focusing on VoIP solutions and communication infrastructure. In contrast, a Network Administrator manages broader network systems, including LAN/WAN, security, and overall IT infrastructure. While both roles require networking knowledge, the Engineer is more specialized in telephony, whereas the Administrator oversees general network operations.
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Other
Posted 9 days ago
Job description
Job Title: Senior Voice Engineer (Avaya Voice & UC)
Location: Vancouver, WA (Onsite)
Duration: Long-Term Contract
Job Summary
We are seeking an experienced Senior Voice Engineer with deep expertise in Avaya Voice Infrastructure, Unified Communications, Contact Center technologies, SIP/VoIP, and Voice Automation. The ideal candidate will provide L3 production support, lead complex troubleshooting efforts, drive voice transformation initiatives, and build automation solutions to improve operational efficiency and reliability.
Responsibilities
Provide L3 support for enterprise voice and unified communications environments.
Troubleshoot complex issues involving Avaya telephony, SIP trunks, SBCs, call routing, and contact center platforms.
Perform Root Cause Analysis (RCA) and implement permanent solutions.
Lead voice migrations, upgrades, and transformation initiatives.
Support major production incidents and customer escalations.
Collaborate with network, security, and application teams.
Develop automation solutions for voice operations, monitoring, and reporting.
Create dashboards, health checks, operational reports, and documentation.
Coordinate with telecom carriers for SIP, PRI, and circuit-related issues.
Mentor L1/L2 engineers and provide technical guidance.
Required Technical Skills
Avaya Technologies
Avaya Aura Communication Manager
Avaya Session Manager
Avaya System Manager
Avaya Session Border Controller (SBCE)
Avaya Media Gateway (G430/G450/G650)
Avaya CMS Reporting
Avaya Contact Center / Elite
Avaya IP Office (Preferred)
Voice & Unified Communications
SIP Protocol Analysis
VoIP & H.323
SIP Trunks
Dial Plan Design
Session Management
Call Routing & Recording
Voice QoS Analysis
SBC Administration
Contact Center
Avaya Contact Center
Call Vectoring
VDN & Hunt Groups
CMS Reporting
IVR Integration
Workforce Management Integration
Automation (Mandatory)
Python
REST APIs
Ansible
PowerShell
Log Collection & Analysis
Health Check Automation
Configuration Backup & Validation
Dashboard Development (Grafana, Power BI, or equivalent)
SNMP & API-based Monitoring
Preferred Experience
Wireshark Packet Analysis
SolarWinds, PRTG, Splunk, NetBrain
Microsoft Teams Voice (Direct Routing)
AudioCodes SBC
ITIL Incident, Problem & Change Management
Preferred Certifications
Avaya ACS / ACIS
CCNP Collaboration
Microsoft Teams Voice Engineer (MS-720)
Python or Automation Certifications