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Avaya Engineer Jobs in Virginia (NOW HIRING)

Cherokee Federal

Systems Integrator- Senior

Herndon, VA · On-site

$131 - $177/hr

... engineering support under supervision Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies SIP signaling and call flows ...

Cherokee Federal

Systems Integrator- Senior

Herndon, VA · On-site

$107K - $147K/yr

Learn to provide Tier 4 engineering support under supervision * Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies

BAE Systems

Eng Sr Prin - Sys

Herndon, VA · On-site

$107K - $146K/yr

Learn to provide Tier 4 engineering support under supervision * Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies ...

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Avaya Engineer information

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How much do avaya engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for avaya engineer in Virginia is $47.27, according to ZipRecruiter salary data. Most workers in this role earn between $38.12 and $60.53 per hour, depending on experience, location, and employer.

What is an Avaya engineer?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What does an Avaya engineer do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What are the key skills and qualifications needed to thrive as an Avaya engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

More about Avaya Engineer jobs

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Avaya Engineer jobs near you
Infographic showing various Avaya Engineer job openings in Virginia as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $98,314 per year, or $47.3 per hour.

Voice and Data Engineer

CoServe Global Solutions

Fredericksburg, VA • On-site

Full-time

Re-posted 27 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

PRINCIPAL OBJECTIVE: 

Maintain the Technical integrity of all Data (WANs/LANs/MANs, and Low speed data), voice (PBX, voice Mail, conference bridges, radio network - PTP, MAS, VHF, & UHF) networks, Video Conferencing, and IXC, LEC and CLEC problem resolution. Has a high degree of technical expertise in most area of infrastructure. Technical integrity will include installation, scheduled maintenance, and problem resolution of all telecommunications equipment and networks within a given geographical area. Position will act as lead person for various activities. Position will serve as a direct customer and interface for the IT process. 



ESSENTIAL FUNCTIONS:


Installs, maintains, repairs and operates infrastructure within the network, such as but not limited to:

Local Area Network equipment

Wide Area Networking equipment & circuits

Telephone systems; PBX, hybrid key systems and non-KSU systems

Voice processing and Computerized telephone technology

Microwave radio equipment 

VHF/UHF radio equipment, Mobile Cellular Phones, and paging infrastructure

Video teleconferencing equipment

Fiber Optic cable systems

UPS systems/AC and DC systems

Other company electronic equipment as needed and/or when requested

Functions as PBX and phone mail administrator 

Works closely with telephone company and other company personnel to install and repair telephone circuits 

Works with coordinator for telecommunications capital projects

Assures that company microwave and radio system operates within the guidelines set forth by the Federal Communications Commission

Providing first level client PC support 

Provides electronic technical support for company engineering and other departments

Assists in the operation and repair of company SCADA and electronic measurement systems

Work with Central Network personnel configuring routers, hubs, and channel banks

Building infrastructure cabling systems, both fiber and metallic mediums.



Qualifications
  • Cisco and Avaya Certifications
  • Understand OSI seven Layer model
  • Understand various network protocols
  • Possess basic computer skills and familiar with Microsoft Professional Office Suite products
  • Understands and complies with all OSHA and company safety regulations
Additional Information

This is an immediate opportunity!  Please contact us so we can help you get that first interview! 

CoServe logo

About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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