IT Help Desk Intern
Knoxville, TN · On-site
$18/hr
Knoxville What to expect as a Help Intern at Tombras: Commitment to a 9 week, paid internship, $18 ... Ensuring conference room AV technology is functional and software is current. Asset Management:
IT Help Desk Intern
Knoxville, TN · On-site
$18/hr
Knoxville What to expect as a Help Intern at Tombras: Commitment to a 9 week, paid internship, $18 ... Ensuring conference room AV technology is functional and software is current. Asset Management:
Av Intern information
What are the key skills and qualifications needed to thrive as an AV Intern, and why are they important?
To thrive as an AV Intern, you need a basic understanding of audio-visual technology, troubleshooting skills, and often a relevant degree or coursework in media, communications, or engineering. Familiarity with AV equipment such as projectors, microphones, mixing consoles, and software like Zoom, Crestron, or Adobe Premiere is typically required. Strong attention to detail, teamwork, and effective communication help you excel in supporting technical setups and client interactions. These skills and qualities ensure seamless event execution, minimize technical issues, and provide valuable hands-on experience in the AV industry.
What types of projects and responsibilities can an AV Intern expect during their internship?
As an AV Intern, you can expect to assist with the setup, operation, and breakdown of audio-visual equipment for meetings, events, and presentations. Typical responsibilities may include troubleshooting basic technical issues, organizing and inventorying AV gear, and supporting senior technicians during live events. You'll also gain hands-on experience with a variety of AV systems, such as soundboards, projectors, and video conferencing tools. This role often involves collaborating closely with IT, facilities, and event planning teams, providing a well-rounded introduction to the AV industry.
What is an AV Intern?
An AV Intern is a student or entry-level professional who assists with audio-visual (AV) operations, such as setting up, operating, and maintaining equipment used for presentations, events, or broadcasts. They typically work under the supervision of experienced AV technicians or managers, gaining hands-on experience with sound systems, projectors, lighting, and video recording devices. The internship provides valuable exposure to the technical aspects of AV production and helps interns develop skills needed for a future career in the AV industry.
What is the difference between Av Intern vs Audio Technician?
| Aspect | Av Intern | Audio Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some technical training | Technical diploma or certification in audio engineering |
| Work Environment | Event venues, production companies, broadcasting | Recording studios, live events, broadcasting stations |
| Employer & Industry Usage | Event production, corporate events, entertainment | Music, film, broadcasting, live events |
| Common Search & Comparison | Yes | Yes |
The Av Intern typically assists with audiovisual setups and operations under supervision, gaining hands-on experience. An Audio Technician has more specialized skills in audio equipment, troubleshooting, and sound quality management. While both roles work in similar environments, the Audio Technician usually requires more technical training and handles more complex audio tasks.
What are the most commonly searched types of Av jobs in Tennessee? The most popular types of Av jobs in Tennessee are:
What are popular job titles related to Av Intern jobs in Tennessee? For Av Intern jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Av Intern jobs in Tennessee look for? The top searched job categories for Av Intern jobs in Tennessee are:
What cities in Tennessee are hiring for Av Intern jobs? Cities in Tennessee with the most Av Intern job openings:
$18/hr
Temporary
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
Tombras, a 450+ person, full-service, national advertising agency with a digital mindset, is seeking an IT Help Desk Intern.
You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.
Where you'll be working: Knoxville
What to expect as a Help Intern at Tombras:
Commitment to a 9 week, paid internship, $18 an hour starting on 06/16/26 and ending on 08/14/26 with a maximum of 25 hours per week.
What you'll be doing:
Asset Management: Helping maintain an accurate inventory of hardware, peripherals, and software licenses.
What you bring:
Collaborative Spirit: A proactive attitude and a willingness to learn from a senior IT team while contributing your own ideas.
Why you'll want to work at Tombras:
Want more reasons to work at Tombras? Check out the latest Tombras News and Our Values.
Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.
Tombras is an E-Verify employer and participates in the E-Verify program.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.
Remote employees must be based in the United States.
You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.
Where you'll be working: Knoxville
What to expect as a Help Intern at Tombras:
Commitment to a 9 week, paid internship, $18 an hour starting on 06/16/26 and ending on 08/14/26 with a maximum of 25 hours per week.
What you'll be doing:
- First-Line Support: Acting as the initial point of contact for technical requests via Slack, email, and in-person "walk-ups."
- Hardware Deployment: Assisting with the setup, imaging, and configuration of workstations (primarily Mac-based) for new hires.
- Troubleshooting: Diagnosing issues with software (Adobe Creative Cloud, Microsoft 365), hardware (laptops, printers), and office connectivity.
- Meeting Support: Ensuring conference room AV technology is functional and software is current.
Asset Management: Helping maintain an accurate inventory of hardware, peripherals, and software licenses.
What you bring:
- Technical Literacy: A foundational understanding of macOS and Windows operating systems. Familiarity with mobile devices (iOS/Android) is a plus.
- Problem-Solving Mindset: The ability to approach technical hurdles with logic and patience.
- Communication Skills: Strong verbal and written skills to explain technical concepts to non-technical creative and account staff.
- Time Management: Ability to prioritize multiple tasks in a fast-paced agency environment.
Collaborative Spirit: A proactive attitude and a willingness to learn from a senior IT team while contributing your own ideas.
Why you'll want to work at Tombras:
- Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
- Dog-friendly offices
- Flexible PTO
- Generous parental leave for primary and non-primary caregivers
- Medical (PPO or High Deductible option) for employee + dependents
- 401(k) Participation
- Employer-paid Dental & Vision
- A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.
Want more reasons to work at Tombras? Check out the latest Tombras News and Our Values.
Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.
Tombras is an E-Verify employer and participates in the E-Verify program.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.
Remote employees must be based in the United States.
About Tombras Group
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Knoxville, TN, US
Year founded
1946