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Automotive Technical Support Jobs in Michigan (NOW HIRING)

This Automotive Technician II supports the Jaguar/Land Rover Technical Center by performing basic maintenance and repair tasks under the supervision of the Shop Supervisor. This position is ideal for ...

... technical support and insights. * Maintain the cleanliness and presentation of all vehicles ... Required Qualifications: * 3+ years' experience as an automotive technician, with a proven track ...

Automotive Technician

Dearborn, MI · On-site

$55K - $72K/yr

... technical support and insights. Maintain the cleanliness and presentation of all vehicles, ensuring ... Required Qualifications:3+ years' experience as an automotive technician, with a proven track ...

Automotive Technician

Dearborn, MI · On-site

$55K - $72K/yr

... technical support and insights. * Maintain the cleanliness and presentation of all vehicles ... Required Qualifications: * 3+ years' experience as an automotive technician, with a proven track ...

Showing results 41-60

Automotive Technical Support information

What is an automotive technical support?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What types of issues does an automotive technical support specialist handle on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.

What are the key skills and qualifications needed to thrive in automotive technical support?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

What are the most commonly searched types of Automotive Technical Support jobs in Michigan?

The most popular types of Automotive Technical Support jobs in Michigan are:

What job categories do people searching Automotive Technical Support jobs in Michigan look for?

The top searched job categories for Automotive Technical Support jobs in Michigan are:

Infographic showing various Automotive Technical Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Prototype Solutions & Technical Support Technician

Stellantis

Auburn Hills, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

15th of 45 rated automakers


Job description

The Prototype Solutions & Technical Support Technician is responsible for the deployment, the operation, the maintenance, the continuous support of prototype equipment, test assets, and vehicle development projects. This role provides hands-on technical support to engineering teams and end users while ensuring the reliability and operational readiness of prototype systems.

She/he works closely with engineers, project teams, and stakeholders to support prototype development, testing activities, troubleshooting, and technical operations across multiple locations.

 

Key Responsibilities:

  • Support engineers during design, development, integration, and validation phases of prototype projects.
  • Procure, prepare, install, configure, and commission prototype hardware and equipment.
  • Perform technical modifications, adaptations, repairs, and upgrades to maintain prototype functionality and availability.
  • Prepare, operate, and maintain prototype vehicles, test benches, and associated equipment.
  • Conduct technical testing, measurements, inspections, and first-level diagnostics.
  • Travel between multiple sites within the region as required to maintain operational continuity and support deployed prototype assets.
  • Provide Level 1 and Level 2 technical support to engineers, project teams, and end users.
  • Troubleshoot electrical, electronic, and embedded systems issues and implement corrective actions.
  • Document testing activities, maintenance actions, and technical findings.
  • Contribute to the continuous improvement of prototyping tools, equipment, methods, and operational processes.
  • Ensure compliance with safety procedures and company standards.

Basic Qualifications:

  • Associates degree in Electronics/Electrical Engineering or a related technical field.
  • Minimum of 2 years of experience supporting prototype systems, testing activities, laboratory environments, or embedded systems
  • Valid driver's license with the ability to travel between customer, engineering, or testing sites.
  • Authorization to work in the United States.
  • Proficient with MS Office and Google Suite applications
  • Must be able to work any shift. This is union mandated work
  • Combination of workshops, laboratory, garage, prototype vehicle, and office environments.
  • Frequent hands-on work with prototype hardware and test equipment.
  • Occasional lifting of equipment and materials

Technical Skills:

  • Strong knowledge of electrical, electronic, and wiring systems.
  • Familiarity with embedded electronics and vehicle communication networks.
  • Experience using automotive diagnostic and troubleshooting tools.
  • Ability to perform technical measurements, testing, fault isolation, and root-cause analysis.
  • Ability to read and interpret technical documentation, schematics, and wiring diagrams.
  • Proficiency with standard computer tools and technical reporting systems.

Preferred Competencies:

  • Ability to adapt quickly to changing projects and technical environments.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Excellent troubleshooting and problem-solving abilities.
  • Customer-focused mindset with a strong service orientation.
  • Ability to work independently while collaborating effectively within cross-functional teams.
  • Strong attention to detail and commitment to performance and quality.
  • Flexibility, mobility, and willingness to support urgent operational needs.

Work Environment:

  • Combination of workshops, laboratory, garage, prototype vehicle, and office environments.
  • Frequent hands-on work with prototype hardware and test equipment.
  • Occasional lifting of equipment and materials.
  • Regional travel required.

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.


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