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Automotive Technical Support Jobs in Michigan (NOW HIRING)

Brightwing

Technical Trainer

Auburn Hills, MI · On-site

$72K - $75K/yr

Or perhaps you're teaching automotive skills in an outdated facility with limited access to the ... Support the Course Development Team when needed. Assist in the creation of training schedules.

DRiV

Garage Guru Techline Agent

Southfield, MI

$15 - $20.25/hr

Respond to customer inquiries via phone and email, providing troubleshooting and technical support. * Diagnose automotive issues and recommend solutions involving DRiV product applications.

Superbeo

PMO Support Technical Specialist

Detroit, MI · On-site

Job Title: PMO Support Technical Specialist Job Location: Detroit Area, Michigan Job Duration: 3 ... Minimum of 5 years of experience in the automotive industry at an OEM or large tier 1 in product ...

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Automotive Technical Support information

What is an automotive technical support?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What types of issues does an automotive technical support specialist handle on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.

What are the key skills and qualifications needed to thrive in automotive technical support?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

What are the most commonly searched types of Automotive Technical Support jobs in Michigan?

The most popular types of Automotive Technical Support jobs in Michigan are:

What are popular job titles related to Automotive Technical Support jobs in Michigan?

For Automotive Technical Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Automotive Technical Support jobs in Michigan look for?

The top searched job categories for Automotive Technical Support jobs in Michigan are:

Automotive Technical Support jobs near you
Infographic showing various Automotive Technical Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Automotive Technician / Mechanic | Up To $150K & Weekends Off | Grand Rapids

Christian Brothers Automotive

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Christian Brothers Automotive rating

7.1

Company rating: 7.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

163rd of 371 rated vehicle maintenance

Job description

Company Description
Christian Brothers Automotive
Benefits:
  • *Up to $150K Plus Weekly Bonuses For The Most Skilled Technicians
  • *Sign On Bonus For Top Technicians
  • Closed Weekends To Spend Time With Family & Friends
  • Locally Owned and Operated Shop
  • Paid Vacation & Paid Holidays
  • Full Medical, Dental and Vision Benefits Available
  • Matching Retirement Plans
  • Flexible work schedule
  • On-Going Training & Career Advancement
  • Real-time Automotive Technical Support From Industry-Leading Technicians
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System
  • Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available

Job Description
Job Title:
Automotive Technician / Mechanic
Location:
1464 28th Street SE , Grand Rapids, MI 49508
5485 28th Street SE, Grand Rapids, MI 49512
Job Overview:
We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what's right for our guests.
We are a full service facility and are looking for technicians of all experience levels. Our compensation program consists of a blend of guaranteed hourly plus performance incentives.
Responsibilities include, but are not limited to:
  • Technicians use their knowledge & skills to diagnose and fix vehicles for our guests
  • Continuously build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
  • Complete full, accurate, and honest courtesy vehicle inspections
  • Work as part of a team to troubleshoot guest concerns quickly and effectively
  • Follow and promote our high standards of safety, cleanliness, and organization
  • Work closely with the service department and effectively communicate guest concerns
  • Work together with other Technicians to solve problems, meet deadlines, and deliver distinguished results

Qualifications
Qualifications:
  • Positive attitude and a desire to serve guests
  • 3+ years of experience as an automotive technician/mechanic
  • Some ASE Certifications preferred.
  • MI state certifications required, with preference for Master Technician applicants
  • Capable of diagnosing and repairing all makes/models of vehicles
  • Meet or exceed hourly goals
  • Aptitude for learning additional skills and processes
  • Professional appearance and strong communication
  • A desire for long-term career development

Physical Requirements:
  • Occasionally lift and/or move over 100 pounds
  • Be able to work with tools on vehicles lifted above their head
  • Work in tight spaces as dictated by the vehicle's needed repair
  • Have the needed dexterity in order to efficiently use hand tools
  • Walk/stand for the majority of their workday
  • Drive manual transmissions vehicles
  • Efficiently navigate a computer

Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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