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Automotive Service Writer Jobs in Rochester, MN (NOW HIRING)

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Camping World Holdings, Inc.

Service Advisor

Oronoco, MN · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Oronoco, MN

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Rochester, MN

Automotive Service Writer information

See Rochester, MN salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for automotive service writer in Rochester, MN is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $29.33 per hour, depending on experience, location, and employer.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Rochester, MN? For Automotive Service Writer jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Rochester, MN look for? The top searched job categories for Automotive Service Writer jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Automotive Service Writer jobs? Cities near Rochester, MN with the most Automotive Service Writer job openings:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Rochester, MN as of June 2026, with employment types broken down into 49% Full Time, 43% Part Time, 2% Temporary, 2% Contract, and 4% Nights. Highlights an 54% Physical, 2% Hybrid, and 44% Remote job distribution, with an average salary of $51,042 per year, or $24.5 per hour.

Service Advisor - High Volume Shop

Tom Kadlec Kia

Rochester, MN • On-site

$60K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Service Advisor – High Volume Shop | $60K–$90K+

Tom Kadlec Kia | Rochester, MN

Tom Kadlec Kia has proudly served the Rochester community since 1979. As our customer base continues to grow, we are looking for a professional Service Advisor who takes pride in delivering exceptional customer experiences while helping customers properly maintain their vehicles.

This is an opportunity to join a busy, well-supported service department where advisors can build strong relationships with customers and develop a long-term career.

If you thrive in a fast-paced dealership environment and enjoy guiding customers through maintenance and repair decisions with honesty and clarity, we encourage you to apply.

Income Potential: $60,000 – $90,000+ annually (base + performance incentives)

The Opportunity

• High-volume service department with strong customer retention
• Advisors typically manage 15–20 repair orders per day
• Supported by experienced technicians and organized shop processes
• Established customer base and consistent service traffic
• Position open due to continued service department growth

If you are currently a Service Advisor but feel limited by technician capacity, inconsistent traffic, or lack of support, this could be the opportunity you’ve been looking for.

What You’ll Do

• Serve as the primary contact between customers and the service department
• Listen carefully to customer concerns and document them accurately
• Recommend maintenance and repairs based on manufacturer guidelines, mileage, and vehicle condition
• Prepare accurate repair estimates for parts and labor
• Communicate clearly with technicians and customers throughout the repair process
• Provide timely updates so customers feel informed and confident in the work being performed
• Review completed repairs with customers and ensure total satisfaction

What We’re Looking For

• Previous automotive service advisor experience preferred
• Strong communication and organizational skills
• Ability to manage multiple repair orders and customers simultaneously
• Professional demeanor and customer-first attitude
• Ability to confidently present recommended services and maintenance
• Valid driver’s license required

Why You’ll Love Working Here

Tom Kadlec Kia is a dealership that believes in investing in people and building long-term careers. Our team takes pride in doing things the right way while continuing to grow and improve every year.

Benefits Include

• 401(k) with company match (Traditional & Roth options)
• Generous paid time off
• Medical, dental, and vision insurance
• Employer-paid life insurance
• Short-term and long-term disability coverage
• Critical illness and accident insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• 24/7 Employee Assistance Program
• Employee discounts on vehicles, service, and parts
• Financial planning resources
• Paid training and career development
• Opportunities for advancement within the organization

Closed on Sundays — dedicated time off for rest and family

Join a Team That Values Professionalism, Integrity, and Customer Care

If you are a motivated professional who enjoys helping customers while being part of a strong team, we encourage you to apply today.

Tom Kadlec Kia — Serving Rochester since 1979

Apply