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Automotive Service Writer Jobs in Rochester, MN (NOW HIRING)

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits * 401K Plan * Medical and Dental

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits * 401K Plan * Medical and Dental

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Rochester, MN

Automotive Service Writer information

See Rochester, MN salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for automotive service writer in Rochester, MN is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $29.33 per hour, depending on experience, location, and employer.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. They often work in a retail environment with flexible schedules and may need basic automotive knowledge and customer service skills.

How to become a service writer for a dealership?

To become a service writer for a dealership, candidates typically need strong communication skills, basic automotive knowledge, and customer service experience. Many employers prefer candidates with a high school diploma or equivalent, and some may require familiarity with dealership management software. Gaining experience in automotive service or sales can improve job prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What does an automotive service writer do?

An automotive service writer acts as a liaison between customers and the service department, documenting vehicle issues, explaining repair options, and preparing work orders. They often use dealership management software and need good communication skills to ensure customer satisfaction and accurate service delivery.

How much do car writers make?

Automotive service writers typically earn between $30,000 and $60,000 annually, with the average around $45,000. Earnings can vary based on experience, location, and the dealership or repair shop size, and often include commissions or bonuses for upselling services.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Rochester, MN? For Automotive Service Writer jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Rochester, MN look for? The top searched job categories for Automotive Service Writer jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Automotive Service Writer jobs? Cities near Rochester, MN with the most Automotive Service Writer job openings:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Rochester, MN as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $51,042 per year, or $24.5 per hour.

Diesel Service Technician

Sanco Thermo King

Stewartville, MN • On-site

$32 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

$3,000 sign on bonus
PRIMARY RESPONSIBILITIES
  • Perform repairs and maintenance on all components of refrigeration and auxiliary power units (APUs)
  • Perform inspections, troubleshoot, and diagnose issues on customer equipment
  • Collaborate with internal team members including service writers, parts representatives, drivers, and leadership team
  • Communicate effectively with customers and maintain positive relationship
  • Perform work in a timely matter to meet efficiency goals
  • Maintain paperwork and submit upon completion of work
  • Complete training and meet requirements for certifications

ESSENTIAL QUALIFICATIONS
Successful candidates must meet the following requirements:
  • Exhibit a Strong Mechanic Aptitude
  • High School Diploma or GED
  • Possess a Clean Driving Record
  • Pass a DOT approved physical
  • Written and verbal communication skills
  • Ability to work both independently and collaborate with others
  • Ability to work with computers

PREFERRED QUALIFICATIONS
Ideal candidates will possess the following qualities (but they are not required).
  • Diesel Engine Experience
  • Technical Degree or Certification
  • Experience working with refrigeration units

Individuals with backgrounds working as Automotive Technicians, Heavy Equipment Mechanics, and more may also see success in this position.
BENEFITS
  • Competitive Compensation
  • Health, Dental, and Vision Insurance
  • HSA with Company Matching
  • 401(k) with Company Contribution
  • Company-Paid Life and Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Holiday Pay and PTO

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