Auto Service Advisor
Rochester, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Rochester, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Zumbrota, MN · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Zumbrota, MN · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Zumbrota, MN · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Zumbrota, MN · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
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Service Advisor
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Rochester, MN · On-site
$60K - $90K/yr
Service Advisor Tom Kadlec Kia | Rochester, MN Earn $60,000-$90,000+ per year We're hiring a Service Advisor to join our busy, growing service team. If you enjoy helping customers and want to work in ...
Service Advisor
Oronoco, MN · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Oronoco, MN · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Oronoco, MN · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Oronoco, MN · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Auto Service Technician
Rochester, MN · On-site
Previous experience in a customer-focused role in an auto service/mechanical setting preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal ...
Auto Service Technician
Rochester, MN · On-site
Previous experience in a customer-focused role in an auto service/mechanical setting preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Service Advisor Assistant
Rochester, MN · On-site
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Automotive Service Advisor
Rochester, MN · On-site
$60K - $80K/yr
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our ...
Auto Service Advisor information
See Rochester, MN salary details
$12.22 - $15.31
6% of jobs
$15.31 - $18.39
15% of jobs
$19.04 is the 25th percentile. Wages below this are outliers.
$18.39 - $21.48
19% of jobs
The median wage is $23.44 / hr.
$21.48 - $24.57
16% of jobs
$24.57 - $27.66
15% of jobs
$28.97 is the 75th percentile. Wages above this are outliers.
$27.66 - $30.74
11% of jobs
$30.74 - $33.83
7% of jobs
$33.83 - $36.92
5% of jobs
$36.92 - $40.01
2% of jobs
$40.01 - $43.09
2% of jobs
$43.09 - $46.18
2% of jobs
$12
$26
$46
How much do auto service advisor jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for auto service advisor in Rochester, MN is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.29 per hour, depending on experience, location, and employer.
What is the difference between Auto Service Advisor vs Auto Technician?
| Aspect | Auto Service Advisor | Auto Technician |
|---|---|---|
| Credentials | Customer service skills, sometimes certifications in automotive or sales | ASE certifications, technical training |
| Work Environment | Customer-facing, office and service bay | Garage, repair shop, service bay |
| Employer & Industry Usage | Auto repair shops, dealerships, service centers | Auto repair shops, dealerships, service centers |
| Primary Focus | Customer communication, service sales, scheduling | Diagnosing, repairing, maintaining vehicles |
Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.
What are Auto Service Advisors?
Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.
What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?
Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.
What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?
To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Rochester, MN? For Auto Service Advisor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rochester, MN look for? The top searched job categories for Auto Service Advisor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Auto Service Advisor jobs? Cities near Rochester, MN with the most Auto Service Advisor job openings:
Fleet Farm rating
5.3
Based on 216 frontline employees who took The Breakroom Quiz
548th of 727 rated retailers
Job description
If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you!
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
Job Requirements and Education:
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
- Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.
- Schedule service appointments for customers.
- Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories.
- Promote and sell automotive products and services that meet customer needs.
- Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
- Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc.
- Assist customers with all questions and handle all customer issues. Always provide superior customer service.
- Assist in preparations for events and promotions.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
- Ensure all services are completed with a high degree of quality and meets the needs of the customer.
Job Requirements and Education:
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
- Ability to lift up to 50 lbs.
- 16 years of age with a valid driver's license.
- Previous experience in a customer-focused role.
- Previous experience in an auto service/mechanical setting preferred.
- Demonstrated ability to learn basic mechanical tasks.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Fleet Farm employees say
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About Fleet Farm
Sourced by ZipRecruiter
Fleet Farm, headquartered in Appleton, Wisconsin, is a retail chain catering to life in the North Central United States. The company was founded by Stewart Mills Sr. and his sons, Stewart Jr. and Henry, in 1955. Introducing a one-stop comprehensive “fleet pricing” model, the company has since grown into over 40 locations across several states, becoming an iconic brand in the region. Fleet Farm operates within the retail industry, offering a comprehensive range of products and services that cater to customers' needs outdoor gear, farming and pet supplies, home improvement tools, automotive goods, hunting and fishing equipment, and even snacks and clothing.
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Appleton, WI, US
Year founded
1955