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Auto Service Advisor Jobs in Rochester, MN (NOW HIRING)

Fleet Farm

Auto Service Advisor

Rochester, MN · On-site

The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Fleet Farm

Auto Service Technician

Rochester, MN · On-site

Previous experience in a customer-focused role in an auto service/mechanical setting preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal ...

Camping World Holdings, Inc.

Service Advisor

Oronoco, MN · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Oronoco, MN

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Mosaic Ford Zumbrota

Service Technician

Zumbrota, MN · On-site

What We're Looking For Mosaic Auto Group is looking for dedicated service professionals to help ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Mosaic Ford Zumbrota

Service Technician

Zumbrota, MN · On-site

What We're Looking For Mosaic Auto Group is looking for dedicated service professionals to help ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Mosaic Ford Zumbrota

Assistant Manager

Zumbrota, MN · On-site

Coach and support service advisors and technicians to meet performance expectations * Help manage ... At Mosaic Auto Group, we believe strong leadership, accountability, and teamwork drive success.

Mosaic Ford Zumbrota

Assistant Manager

Zumbrota, MN · On-site

Coach and support service advisors and technicians to meet performance expectations * Help manage ... At Mosaic Auto Group, we believe strong leadership, accountability, and teamwork drive success.

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Rochester, MN

Auto Service Advisor information

See Rochester, MN salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for auto service advisor in Rochester, MN is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What are popular job titles related to Auto Service Advisor jobs in Rochester, MN? For Auto Service Advisor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rochester, MN look for? The top searched job categories for Auto Service Advisor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Auto Service Advisor jobs? Cities near Rochester, MN with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Rochester, MN as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $54,831 per year, or $26.4 per hour.
Auto Service Advisor

Auto Service Advisor

Fleet Farm

Rochester, MN • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Fleet Farm rating

5.2

Company rating: 5.2 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

552nd of 713 rated retailers

Job description

If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you!
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
  • Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.
  • Schedule service appointments for customers.
  • Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories.
  • Promote and sell automotive products and services that meet customer needs.
  • Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
  • Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc.
  • Assist customers with all questions and handle all customer issues. Always provide superior customer service.
  • Assist in preparations for events and promotions.
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
  • Ensure all services are completed with a high degree of quality and meets the needs of the customer.

Job Requirements and Education:
  • High School Diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
  • Ability to lift up to 50 lbs.
  • 16 years of age with a valid driver's license.
  • Previous experience in a customer-focused role.
  • Previous experience in an auto service/mechanical setting preferred.
  • Demonstrated ability to learn basic mechanical tasks.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Fleet Farm employees say

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About Fleet Farm

Sourced by ZipRecruiter

Fleet Farm, headquartered in Appleton, Wisconsin, is a retail chain catering to life in the North Central United States. The company was founded by Stewart Mills Sr. and his sons, Stewart Jr. and Henry, in 1955. Introducing a one-stop comprehensive “fleet pricing” model, the company has since grown into over 40 locations across several states, becoming an iconic brand in the region. Fleet Farm operates within the retail industry, offering a comprehensive range of products and services that cater to customers' needs outdoor gear, farming and pet supplies, home improvement tools, automotive goods, hunting and fishing equipment, and even snacks and clothing.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Appleton, WI, US

Year founded

1955

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