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Auto Service Advisor Jobs in Rochester, MN (NOW HIRING)

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Auto Service Advisor information

See Rochester, MN salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for auto service advisor in Rochester, MN is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Rochester, MN? For Auto Service Advisor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rochester, MN look for? The top searched job categories for Auto Service Advisor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Auto Service Advisor jobs? Cities near Rochester, MN with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Rochester, MN as of July 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $54,831 per year, or $26.4 per hour.

Automotive Service Technician

Rochester Ford

Rochester, MN • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

At Rochester Ford, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Rochester Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

Benefits

  • Medical and Dental
  • Vision Insurance
  • Life Insurance
  • 401k
  • Paid Training
  • Employee discounts on products and services

Technician Specific Benefits

  • Shop equipped with the newest technology and equipment
  • Discounts on products and services
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Competitive wages

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications

  • ASE certifications are ideal
  • Strong automotive background
  • Strong teamwork skills
  • Willing to submit to a background check
  • Must have clean & valid driver's license

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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