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Auto Service Advisor Jobs in Rochester, MN (NOW HIRING)

New Store Opening Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the ... Delight customers through nothing-but-wonderful service * Demonstrate unparalleled product ...

New Store Opening Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the ... Delight customers through nothing-but-wonderful service * Demonstrate unparalleled product ...

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Auto Service Advisor information

See Rochester, MN salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for auto service advisor in Rochester, MN is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What are popular job titles related to Auto Service Advisor jobs in Rochester, MN? For Auto Service Advisor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rochester, MN look for? The top searched job categories for Auto Service Advisor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Auto Service Advisor jobs? Cities near Rochester, MN with the most Auto Service Advisor job openings:
Infographic showing various Auto Service Advisor job openings in Rochester, MN as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $54,831 per year, or $26.4 per hour.
Advisor - Apache Mall

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Warby Parker rating

7.1

Company rating: 7.1 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

7th of 39 rated optical retailers


Job description

New Store Opening

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!

What you'll do:

  • Communicate Warby Parker's values and brand philosophy on the sales floor
  • Delight customers through nothing-but-wonderful service
  •  Demonstrate unparalleled product knowledge and offer exceptional style advice
  • Dream up ways to reinvent retail and the glasses-shopping experience
  • Anticipate the needs of your team and customers alike, and be at the ready to lend hand
  • Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

  • Excited to work and learn at a fast-paced, high-growth company
  • Backed by customer-facing experience in a service-minded environment
  • A proactive, adaptable problem-solver who reacts quickly in unexpected situations
  • A positive team player who leads by example
  • Able to effectively communicate with a variety of people
  • Organized, attentive, and detail-oriented
  • An energetic self-starter with an entrepreneurial spirit
  • Interested in fashion and technology
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) 

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid sick leave1
  • Paid Holidays1
  • Vacation days per year1 
  • Retirement savings plan (401(k))
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

  • Employee Assistance Program (EAP)
  • Employee Stock Purchase Plan
  • Free eyewear
  • Paid sick leave2 
  • And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 

1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).  2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.


What Warby Parker employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Warby Parker logo

About Warby Parker

Sourced by ZipRecruiter

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Industry

Apparel and accessories stores

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2009