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Automotive Service Secretary Jobs (NOW HIRING)

W. W. Tire Service

Secretary

Winner, SD

W. Tire Service is seeking a Secretary to join our winning team. We offer you the opportunity to ... your automotive needs. If you don't see the right tire model call or stop in and our staff at one ...

Stevens Creek Toyota

Service Center Cashier

San Jose, CA · On-site

$14.50 - $19/hr

This is a fast-paced Automotive Dealership Service Center. The Service Cashier is primarily ... Provides clerical and secretarial assistance to parts and service departments. * Works with ...

Stevens Creek Toyota

Service Center Cashier

San Jose, CA

$13.75 - $18.25/hr

This is a fast-paced Automotive Dealership Service Center. The Service Cashier is primarily ... Provides clerical and secretarial assistance to parts and service departments. * Works with ...

Stevens Creek Toyota

Service Center Cashier

San Jose, CA · On-site

$14.50 - $19/hr

This is a fast-paced Automotive Dealership Service Center. The Service Cashier is primarily ... Provides clerical and secretarial assistance to parts and service departments. * Works with ...

Confire JPA

Administrative Secretary

Rialto, CA · On-site

... emergency medical services in support of its member and partner agencies. The CONFIRE ... A valid California Driver License and proof of automobile liability insurance must be presented at ...

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Automotive Service Secretary information

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$24.5K

$45.9K

$63K

How much do automotive service secretary jobs pay per year?

As of Sep 12, 2026, the average yearly pay for automotive service secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Automotive Service Secretary jobs?

For Automotive Service Secretary jobs, the most frequently searched job titles are:

Service Department Secretary- Full Time

Fairborn, OH • On-site

Wagner Subaru
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Wagner Subaruexternal

$17 - $23/hr

Full-time

Re-posted 17 days ago

Job description

Position Summary

We are seeking a highly organized, dependable, and customer-focused Service Secretary to join our Subaru Service Department. This full-time position is the first point of contact for many of our customers and plays a critical role in delivering the exceptional service experience Subaru owners expect.

The ideal candidate is professional, energetic, detail-oriented, and thrives in a fast-paced dealership environment. Outstanding attendance, strong communication skills, and a genuine passion for customer service are essential.

Responsibilities
  • Answer incoming phone calls promptly, professionally, and courteously.
  • Schedule service appointments efficiently while maximizing shop productivity.
  • Contact customers after service visits to perform quality follow-up calls and ensure complete satisfaction.
  • Provide outstanding customer service during every customer interaction.
  • Assist service advisors with administrative and clerical tasks.
  • Coordinate daily with the Parts and Service Departments to ensure smooth communication and workflow.
  • Greet customers warmly and direct them to the appropriate team members.
  • Maintain accurate customer information and appointment records.
  • Respond to customer questions and concerns with professionalism and urgency.
  • Assist with filing, data entry, and other office duties as needed.
  • Help maintain a clean, organized, and welcoming service reception area.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong phone etiquette and customer service experience.
  • Exceptional organizational and multitasking abilities.
  • Ability to work efficiently in a fast-paced environment.
  • Positive attitude with a team-first mindset.
  • Strong computer skills and ability to learn dealership management software.
  • High attention to detail and accuracy.
  • Professional appearance and demeanor.
Requirements
  • Impeccable attendance and punctuality are required.
  • Ability to work a full-time schedule.
  • Previous dealership, automotive service, scheduling, receptionist, or customer service experience is preferred but not required.
  • Commitment to delivering "above and beyond" customer service every day.
What We're Looking For

We are looking for someone who enjoys helping people, communicates with confidence and professionalism, and takes pride in creating an outstanding customer experience. This position is ideal for someone who is dependable, motivated, and wants to be an important part of a successful Subaru Service Department.

If you're passionate about customer service and enjoy working with a team dedicated to excellence, we'd love to meet you.