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Automotive Service Performance Manager Jobs (NOW HIRING)

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals ... Foster a positive, professional, inclusive, and service-oriented work environment for all guest ...

The Fedcap Group

Performance Manager

Ellsworth, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Bangor, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

Easterseals

Performance Manager

South Paris, ME

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Ellsworth, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

South Paris, ME

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Ellsworth, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Lewiston, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Machias, ME

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Sanford, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

The Fedcap Group

Performance Manager

Ellsworth, ME · On-site

$60K/yr

As the primary contact for referred families, you will provide individualized career services to ... Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to ...

Exos

Performance Manager

Austin, TX

We're seeking an experienced Sports Performance Manager to lead our team of high-caliber coaches ... Guide, mentor, and support your team to deliver world-class service, driving staff engagement ...

Cars

Performance Manager II

Chicago, IL

Join a team that's driving real change in the automotive industry. Sr. Performance Manager Be ... Excellent customer service skills * Strong, real world experience in SEO and Analytics

Solera

Solutions Performance Manager

Manhattan, NY · On-site +1

Performance Manager / Product SME, Dealer Solutions Account Management SME expert in one of: DMS ... Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling ...

Exos

Performance Manager

New York, NY · On-site

$24.04 - $45/hr

Manage the program budget, monitor expenses, and generate detailed reports on program performance ... Offer fitness services to a diverse range of clients, including high-risk participants, with a ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

This role drives the performance of the Service Area by attracting, developing, and retaining great ... Automotive Service Management experience in a high -volume dealership * Ability to set and achieve ...

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Automotive Service Performance Manager information

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$31.5K

$75.7K

$144.5K

How much do automotive service performance manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for automotive service performance manager in the United States is $75,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Automotive Service Performance Manager jobs?

For Automotive Service Performance Manager jobs, the most frequently searched job titles are:

Performance Manager

New York, NY • On-site

The Metropolitan Opera
Performing Arts Companies • 1 - 5K employees
Learn more about The Metropolitan Operaexternal

$60K - $70K/yr

Full-time

Re-posted 22 days ago

Job description

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.
Primary Responsibilities
  • Resolves guest, staff, and operational issues in an equitable, professional, and courteous manner as well as helps design and implement effective training programs for front-of-house guest service team members, including customer service, accessibility, emergency preparedness, and workplace safety.
  • Support the Met's commitment to guest care by reinforcing high service standards, providing timely coaching, and focusing staff on key service priorities for each performance.
  • Foster a positive, professional, inclusive, and service-oriented work environment for all guest service team members.
  • Ensure that all public spaces are clean, free of obstructions and ready for guests with the high standards of the Metropolitan Opera house.
  • Lead pre-show front-of-house briefings to ensure staff are informed about performance details, audience needs, accessibility considerations, special events, and operational updates.
  • Troubleshoot and document event-day incidents, including guest concerns, client needs, staff matters, safety issues, and operational challenges.
  • Address staff issues in real time when appropriate, escalate matters to management as needed, and follow up in a timely and effective manner.
  • Prepare nightly post-event Performance Reports and document incidents accurately, thoroughly, and on schedule.
  • Review and submit weekly front-of-house staff payrolls.
  • Maintain current knowledge of emergency evacuation procedures, accessibility practices, guest care standards, and event operations as they relate to patrons and staff.
  • Coordinate with NYPD, FDNY, Lincoln Center, and other partners during performance periods, as necessary.

Skills and Qualifications
  • Three to five years of experience in a cultural, entertainment, hospitality, or sports venue, with demonstrated success managing public-facing teams and varying audiences.
  • Demonstrated understanding of venue operations, guest safety practices, emergency procedures, and public-facing service standards.
  • Knowledge of ADA requirements and accessibility best practices as they relate to guest services preferred.
  • Comfort using mobile devices, digital ticketing tools, and guest service technology; ability to assist patrons with e-tickets and related digital access needs.
  • Experience managing union staff or familiarity with collective bargaining agreements preferred.
  • Excellent problem-solving, communication, and decision-making skills, with the ability to follow established reporting lines and escalate issues appropriately.
  • Familiarity or experience using digital scheduling platforms to manage the hospitality teams schedules
  • Ability to remain calm, professional, and effective under pressure.
  • F-03 and F-04 certifications required.
  • Preferred experience with Tessitura or a comparable ticketing/customer relationship management system, along with proficiency in the Microsoft Office suite.

Physical Demands
  • Must be able to stand for the majority of the shift.

  • Ability to work a flexible schedule, including nights, weekends, holidays, and split days off, in a high-volume world class live performance environment.

$60,000 - $70,000 a year
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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