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Automotive Service Manager Jobs in Springfield, MO

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow your career? Join Ozark Chevrolet , a trusted hometown dealership proudly serving the Ozarks since ...

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow your career? Join Ozark Chevrolet , a trusted hometown dealership proudly serving the Ozarks since ...

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow your career? Join Ozark Chevrolet , a trusted hometown dealership proudly serving the Ozarks since ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Springfield, MO

Automotive Service Manager information

See Springfield, MO salary details

$29.6K

$71.3K

$136K

How much do automotive service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for automotive service manager in Springfield, MO is $71,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $76,200.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Springfield, MO? The most popular types of Automotive Service jobs in Springfield, MO are:
What are popular job titles related to Automotive Service Manager jobs in Springfield, MO? For Automotive Service Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Springfield, MO look for? The top searched job categories for Automotive Service Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Automotive Service Manager jobs? Cities near Springfield, MO with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,277 per year, or $34.3 per hour.

Automotive Service Manager

Frank Leta Acura of Springfield

Springfield, MO • On-site

$90K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description

Service Manager

Join the Frank Leta Team

At Frank Leta, we're driven to make a positive impact on the lives of our team members, our customers, and the communities we serve. We believe exceptional service starts with exceptional people, which is why we invest in recruiting, training, and developing talented individuals who share our core values. We hire for character, provide the tools for success, and support our employees in reaching their full potential-both professionally and personally. That's the Frank Leta way.


What We Offer
  • Competitive compensation: $90,000-$120,000 base salary plus commission
  • Excellent work-life balance
  • Positive, professional, and team-oriented work environment
  • Ongoing training and career advancement opportunities
  • Up to 4 weeks of paid vacation plus paid holidays
  • Paid maternity and paternity leave
  • Tuition reimbursement
  • Flexible health insurance plans with company HSA contributions
  • Company-paid life insurance
  • Short- and long-term disability coverage
  • 401(k) with discretionary company match of up to 25%
  • Medical, dental, and vision insurance
  • Employee vehicle purchase and discount programs
Responsibilities

As our Service Manager, you'll lead the daily operations of a high-performing service department while delivering an outstanding customer experience.

Key responsibilities include:

  • Oversee all aspects of automotive service, repair, and maintenance operations.
  • Lead a productive, efficient, and profitable service department through effective staffing, customer retention, and cost management.
  • Establish departmental goals and drive performance to achieve key objectives.
  • Monitor and analyze monthly sales, gross profit, expenses, and other performance metrics.
  • Ensure all Acura and Frank Leta training requirements are completed and maintained by yourself and your team.
  • Enforce dealership processes, including repair order write-up, dispatch, multi-point inspections, and active vehicle delivery.
  • Deliver and model exceptional customer service in person, over the phone, and through email.
  • Resolve customer concerns professionally and efficiently.
  • Achieve dealership performance goals, including CSI, Hours per Repair Order (Hrs/RO), and Effective Labor Rate (ELR).
  • Promote and maintain a safe, organized work environment.
  • Manage shop equipment and special tools to ensure proper use and maintenance.
  • Lead your team by exemplifying the Leta for Life culture and values.
Qualifications
  • Valid driver's license with a clean driving record
  • Strong knowledge of automotive repair and maintenance
  • Proven leadership and team management experience
  • Ability to quickly diagnose problems and make sound decisions
  • Willingness to learn new technologies, repair procedures, and manufacturer specifications
  • Commitment to ensuring customer vehicles are returned clean and undamaged
  • Outstanding communication and customer service skills
  • Strong organizational, analytical, and problem-solving abilities

Job Type: Full-Time

Compensation: $90,000-$120,000 base salary plus commission

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