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Automotive Service Manager Jobs in Springfield, IL

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Springfield, IL · On-site

$55K - $75K/yr

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

New

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$55K - $75K/yr

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Monro

Automotive Technician - Store 1464

Springfield, IL · On-site

$16 - $18/hr

... General Service Technicians * Assist in inventory management to include pulling tires and parts ... Automotive training including basic car maintenance and repair or the equivalent combination of ...

Monro

Automotive Technician - Store 1464

Springfield, IL · On-site

$25 - $40/hr

Monro's family of brands is one of the leading automotive service and tire dealers in the United ... General Service Technicians * Assist in inventory management to include pulling tires and parts ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Virden, IL

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$55K - $75K/yr

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Bridgestone

Automotive Technician

Springfield, IL

$17.50 - $26.30/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

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Showing results 21-40

All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Springfield, IL

Automotive Service Manager information

See Springfield, IL salary details

$31.2K

$75.1K

$143.2K

How much do automotive service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for automotive service manager in Springfield, IL is $75,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $80,300.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Springfield, IL? The most popular types of Automotive Service jobs in Springfield, IL are:
What are popular job titles related to Automotive Service Manager jobs in Springfield, IL? For Automotive Service Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Springfield, IL look for? The top searched job categories for Automotive Service Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Automotive Service Manager jobs? Cities near Springfield, IL with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $75,072 per year, or $36.1 per hour.

Service Advisor

Plaza Tire Service

Springfield, IL • On-site

$3.0K/wk

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Plaza Tire Service rating

4.8

Company rating: 4.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

339th of 363 rated vehicle maintenance

Job description

Overview
Powered by the Sun Auto Network, CheckPointTire & Service Center delivers reliable tire and full-service automotive repair as part of a trusted network of 500+ locations nationwide. From express oil changes and brake repairs to new tires and engine diagnostics, you can count on thorough service supported by Digital Vehicle Inspections, a nationwide warranty, and flexible financing options. Proudly serving the Greater Springfield Area, we're committed to honest, no-nonsense automotive care that keeps you safe on the road, with the personal attention of a local shop and the strength of a national network behind it.
The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out.
COMPENSATION: $55,000-$75,000/yr - to include hourly plus commission
Principal Duties and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications:
  • High School Diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor is required
  • Prior experience in sales, customer service or an automotive related field
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license
  • Ability to work a minimum of five days per week, including Saturday's

Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What Plaza Tire Service employees say

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