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Automotive Service Manager Jobs in Springfield, IL

Texas Roadhouse

Service Manager

Springfield, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Springfield, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

HyVee

Service Manager

Springfield, IL · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Springfield, IL · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Texas Roadhouse

Assistant Service Manager

Springfield, IL · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$55K - $75K/yr

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$3.0K/wk

They help manage the team and workflow in the shop, and are the manager on duty when the store ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

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All JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Springfield, IL

Automotive Service Manager information

See Springfield, IL salary details

$31.2K

$75.1K

$143.2K

How much do automotive service manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for automotive service manager in Springfield, IL is $75,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $80,300.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Springfield, IL? The most popular types of Automotive Service jobs in Springfield, IL are:
What are popular job titles related to Automotive Service Manager jobs in Springfield, IL? For Automotive Service Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Springfield, IL look for? The top searched job categories for Automotive Service Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Automotive Service Manager jobs? Cities near Springfield, IL with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $75,072 per year, or $36.1 per hour.
Automotive Service Advisor /Service Manager

Automotive Service Advisor /Service Manager

Marshall Chevrolet

Springfield, IL • On-site

$40K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

At Marshall Chevrolet Co, we take pride in being a pillar of the Winchester, Illinois community, offering exceptional automotive services for over two decades. As the Automotive Service Advisor/Service Manager, you'll be at the heart of our operations, ensuring that our clients receive top-notch service and leave with their vehicles running smoothly.

We operate under the belief that each customer interaction is an opportunity to create a lasting positive impression. Your role will involve overseeing all service operations, managing our team of technicians, scheduling appointments, and providing knowledgeable advice on maintenance requirements. You will have a direct impact on customer satisfaction, retention, and the overall success of our service department.

If you're passionate about cars, devoted to customer service excellence, and love working in a dynamic environment within a close-knit team, then Marshall Chevrolet Co is the place for you. Join us in our mission to deliver unparalleled automotive service experiences.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

Client Communication: Interact with customers to understand their service needs and provide accurate information on maintenance and repairs.

Service Coordination: Schedule appointments, update clients on service progress, and ensure timely completion of all service requests.

Technical Assistance: Utilize your automotive knowledge to assist customers in diagnosing vehicle issues and recommending appropriate solutions.

Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service and addressing any concerns with empathy and professionalism.

Team Collaboration: Work closely with technicians and other team members to ensure seamless service delivery and maintain a positive work environment.

Quality Assurance: Conduct quality checks on completed services to confirm work meets standards and uphold the company's reputation for excellence.


Requirements

Automotive Knowledge: Experience in automotive service or repair is preferred.

Customer Service Skills: Strong interpersonal skills and a customer-focused attitude.

Organizational Skills: Ability to prioritize tasks and manage a busy service schedule.

Communication Skills: Excellent verbal and written communication skills.

Team Player: Collaborative mindset and ability to work effectively in a team environment.

Problem-Solving Skills: Ability to address customer concerns and find effective solutions.