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Automotive Service Manager Jobs in Reno, NV (NOW HIRING)

Bridgestone

Automotive Technician

Sparks, NV · On-site

$18.38 - $27.62/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

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Bridgestone

Automotive Technician

Reno, NV · On-site

$18.38 - $27.62/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

Bridgestone

Automotive Technician

Reno, NV · On-site

$18.38 - $27.62/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Reno, NV

Automotive Service Manager information

See Reno, NV salary details

$31.4K

$75.5K

$144.1K

How much do automotive service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for automotive service manager in Reno, NV is $75,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $80,800.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
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What cities near Reno, NV are hiring for Automotive Service Manager jobs?

Cities near Reno, NV with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,523 per year, or $36.3 per hour.

Shop Foreman/Dispatcher

Michael Hohl Chevrolet GMC Cadillac

Carson City, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Job Summary

The Shop Foreman/Dispatcher is the technical leader of the service department. This role is the bridge between the advisor team and the technician team, ensuring repair orders move through the shop efficiently, accurately, and profitably. This role directs work distribution, supports technicians on diagnostic and repair challenges, enforces quality control standards, and drives shop productivity. 

Benefits

  • Competitive Pay

  • Medical, Vision, Dental Insurance

  • 401(k) Retirement Plan 

  • Group Life Insurance

  • Paid Vacation

  • Employee Discounts

Responsibilities

  • Dispatch and prioritize repair orders to technicians based on skill level and shop workload

  • Provide diagnostic support and technical guidance to technicians on complex repairs

  • Coordinate daily workflow between service advisors, technicians, and parts personnel

  • Maintain proper scheduling and distribution of work to maximize technician efficiency

  • Perform quality control inspections on completed work before vehicle delivery

  • Monitor technician efficiency and productivity, identify and remove workflow bottlenecks

  • Support the multi-point inspection (MPI) process to ensure thorough, honest, and consistent vehicle inspections

  • Communicate repair status and technical findings to service advisors to support accurate customer communication

  • Coordinate with the parts department to minimize technician downtime

  • Mentor and develop apprentice and entry-level technicians

  • Assist the Service Manager with technician performance feedback and training plans

  • Enforce shop safety standards, equipment maintenance, and OSHA compliance

Qualifications

  • Previous automotive service department experience preferred

  • Experience as a dispatcher, production manager, shop foreman, service advisor, or similar role 

  • Advanced diagnostic capability across engine, electrical, and drivetrain systems

  • Proven ability to manage a team with a positive attitude and strong work ethic

  • Outstanding customer service and communication skills

  • Excellent problem-solving and decision-making skills with the ability to multitask 

  • Ability to work effectively in a fast-paced environment

  • Computer proficiency and experience with dealership management systems 

  • Ability to build positive relationships with customers, technicians, and coworkers


Michael Hohl Chevrolet GMC Cadillac maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.

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