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Automotive Service Manager Jobs in Reno, NV (NOW HIRING)

Bridgestone Americas, Inc

Service Manager

Reno, NV · On-site

$21.63 - $32.45/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Bridgestone

Service Manager

Reno, NV · On-site

$21.63 - $32.45/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV · On-site

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the goto expert? Ready to work with an iconic luxury brand in a highenergy ...

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

Proficiency with computer systems and service management software. Preferred Qualifications: * Certification or training related to automotive service advising or automotive technology. * Experience ...

Big O Tires

Automotive Mechanic

Sparks, NV · On-site

$35 - $52/hr

Have excellent communication & time management skills * ASE Certifications in all related Automotive Service Fields a plus! * Must have excellent attention to detail Responsibilities: * Ensure that ...

Big O Tires

Automotive mechanic

Reno, NV · On-site

$35 - $52/hr

Have excellent communication & time management skills * ASE Certifications in all related Automotive Service Fields a plus! * Must have excellent attention to detail Responsibilities: * Ensure that ...

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Reno, NV

Automotive Service Manager information

See Reno, NV salary details

$31.4K

$75.5K

$144.1K

How much do automotive service manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for automotive service manager in Reno, NV is $75,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $80,800.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

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For Automotive Service Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Reno, NV look for?

The top searched job categories for Automotive Service Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Service Manager jobs?

Cities near Reno, NV with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,523 per year, or $36.3 per hour.

SERVICE MANAGER - HARLEY DAVIDSON

Michael Hohl Automotive

Carson City, NV • On-site

$60K - $75K/yr

Full-time

Re-posted 28 days ago

Job description

About the Role:

The Service Manager plays a crucial role in ensuring the smooth operation of the service department, focusing on delivering exceptional customer satisfaction and maintaining high standards of service quality. This position involves overseeing daily operations, managing staff, and implementing preventive maintenance programs to enhance service efficiency. The Service Manager will be responsible for reconciling service reports and ensuring that all service activities align with company policies and customer expectations. Additionally, this role requires effective communication with customers to address their needs and concerns, fostering a positive relationship that encourages repeat business. Ultimately, the Service Manager is tasked with driving operational excellence and ensuring that the service department meets its performance goals.

Minimum Qualifications:

  • Proven experience in a service management role or similar position within the service industry.
  • Strong understanding of operations leadership and time management principles.

Preferred Qualifications:

  • Certification in service management or related field.
  • Experience in a Harley body shop environment or automotive service industry.
  • Familiarity with customer relationship management (CRM) software.

Responsibilities:

  • Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery.
  • Manage and train service staff, providing guidance and support to enhance their skills and performance.
  • Implement and monitor preventive maintenance programs to minimize downtime and improve service reliability.
  • Engage with customers to understand their needs, resolve issues, and ensure satisfaction with services provided.
  • Prepare and analyze service reports, reconciling data to identify trends and areas for improvement.

Skills:

The required skills of reconciliation and operations leadership are essential for analyzing service performance and ensuring that all activities are aligned with business objectives. Time management is critical in this role, as the Service Manager must prioritize tasks and allocate resources effectively to meet customer demands. Building maintenance and electrical troubleshooting skills are utilized to oversee the upkeep of service facilities and address any technical issues that may arise. Customer satisfaction and interaction skills are vital for fostering strong relationships with clients, ensuring their needs are met, and enhancing their overall experience. Preferred skills, such as familiarity with CRM software, can further streamline customer interactions and improve service delivery efficiency.