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Automotive Service Director Jobs in Indiana (NOW HIRING)

Tire Discounters

Automotive Service Technician

Madison, IN · On-site

$50K - $175K/yr

We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a ...

Midas

Retail Automotive Service Manager

Fort Wayne, IN · On-site

$62K - $100K/yr

PROVEN TRACK RECORD Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

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All JobsAutomotive Service JobsAutomotive Service Director JobsAutomotive Service Director Jobs in Indiana

Automotive Service Director information

See Indiana salary details

$36.6K

$113.8K

$168.4K

How much do automotive service director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for automotive service director in Indiana is $113,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $142,700.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are the most commonly searched types of Automotive Service jobs in Indiana? The most popular types of Automotive Service jobs in Indiana are:
What are popular job titles related to Automotive Service Director jobs in Indiana? For Automotive Service Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Automotive Service Director jobs in Indiana look for? The top searched job categories for Automotive Service Director jobs in Indiana are:
What cities in Indiana are hiring for Automotive Service Director jobs? Cities in Indiana with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $113,812 per year, or $54.7 per hour.

automotive service advisor

Precision Transmission

South Bend, IN • On-site

$40K - $65K/yr

Full-time

PTO

Re-posted 6 days ago

Job description

Benefits:
  • Paid time off

Responsibilities
  • Greet customers and listen attentively to their vehicle concerns
  • Create accurate repair orders and document customer requests
  • Communicate with technicians regarding diagnostics and repair needs
  • Build and present repair estimates for customer approval
  • Keep customers informed throughout the repair process
  • Recommend needed maintenance and additional services
  • Schedule appointments and manage daily workflow
  • Maintain accurate customer and vehicle records
  • Handle incoming calls, follow-ups, and general customer inquiries
  • Deliver a professional, high-quality experience at every touchpoint
    • What We Are Looking For
  • Strong communication and customer service skills
  • Ability to explain automotive issues clearly and in straightforward terms
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Basic automotive knowledge, or a genuine willingness to learn quickly
  • Positive attitude and a team-first mindset
  • Comfortable recommending and presenting needed services to customers
Qualifications
  • Previous service advisor or service writer experience preferred
  • Automotive repair knowledge strongly preferred
  • High school diploma or equivalent required
Software Experience (a Plus)
Experience with any of the following is an advantage:
  • Mitchell1
  • TechMetric
  • ProDemand
  • Identifix
Pay and Benefits
  • Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM
  • Competitive pay — hourly base plus performance-based bonuses
  • Employee discounts on repairs
  • Ongoing training and development
Why This Role Matters
You are the first and last point of contact for our customers. The right person in this role builds long-term customer relationships, keeps the shop running efficiently, and plays a direct part in the success of the business. At Precision Transmission, we have been serving the South Bend community since 1978 — and we take that reputation seriously.
How to Apply
Apply in person or send your resume to:
Precision Transmission 902 S. Michigan St, South Bend, IN 46601
Stevenrwoolley@gmail.com