ZipRecruiter

Log In

1

Automotive Service Advisor Jobs in Romeoville, IL

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service ...

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service ...

Continental Toyota

Service Advisor

Hodgkins, IL

Prior Experience as an automotive service advisor is REQUIRED. * Strong communication skills, with the ability to explain technical information in a clear and concise manner * Excellent ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

Prior Experience as an automotive service advisor is REQUIRED. * Strong communication skills, with the ability to explain technical information in a clear and concise manner * Excellent ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

Prior Experience as an automotive service advisor is REQUIRED. * Strong communication skills, with the ability to explain technical information in a clear and concise manner * Excellent ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

Prior Experience as an automotive service advisor is REQUIRED. * Strong communication skills, with the ability to explain technical information in a clear and concise manner * Excellent ...

Continental Toyota

Service Advisor

Hodgkins, IL

Prior Experience as an automotive service advisor is REQUIRED. * Strong communication skills, with the ability to explain technical information in a clear and concise manner * Excellent ...

previous page

Showing results 41-60

All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Romeoville, IL

Automotive Service Advisor information

See Romeoville, IL salary details

$12

$26

$46

How much do automotive service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for automotive service advisor in Romeoville, IL is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.38 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What job categories do people searching Automotive Service Advisor jobs in Romeoville, IL look for? The top searched job categories for Automotive Service Advisor jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Automotive Service Advisor jobs? Cities near Romeoville, IL with the most Automotive Service Advisor job openings:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Romeoville, IL as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,999 per year, or $26.4 per hour.

Automotive Service Advisor / Writer | Weekends Off | Lockport

Christian Brothers Automotive

Lockport, IL

Full-time

Medical, PTO

Posted 9 days ago

Christian Brothers Automotive rating

7.1

Company rating: 7.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

160th of 363 rated vehicle maintenance

Job description

Company Description

Christian Brothers Automotive 

Benefits:

  • Closed Every Weekend To Spend Time With Family & Friends
  • Paid Vacation & Paid Holidays
  • Healthcare Benefits Available
  • On-Going Training & Career Advancement
  • Chaplain Care Support Available
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System
Job Description

Job Title:

Automotive Service Advisor / Writer

Location:  

1220 E 9th St. Lockport, IL 60441

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.  

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

  • Greet every guest that enters our facility with hospitality and respect
  • Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
  • Manage the store’s workflow in an effective and efficient manner
  • Consistently and effectively sell our services without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Communicate on the phone in a clear professional manner
  • Build long-term relationships between the store, yourself and the guest
  • Directs, coordinates, and participates in performing customer service activities
  • Shuttle guests as needed
  • Ensure that all repairs are performed to proper specifications.
  • Work together as a team and assist other employees as needed.
  • Other duties as assigned.
Qualifications

Qualifications:

  • Current driver’s licenses
  • Driving record acceptable to our current insurance carrier
  • Proficiency in Windows based computer software and automotive store applications
  • Experience in Automotive Customer Service and Service sales
  • Associates degree preferred

Physical Requirements:

  • Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

What Christian Brothers Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom