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Automotive Service Advisor Jobs in Romeoville, IL

Midas

Automotive Service Advisor

Orland Park, IL · On-site

$20 - $25/hr

We are looking for automotive service advisor to direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Midas

Automotive Service Advisor

Wheaton, IL · On-site

$50K/yr

We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services. This position is a Store Manager ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL · On-site

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL · On-site

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL · On-site

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Valley Hyundai

Automotive Service Advisor

Aurora, IL

$70K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Romeoville, IL

Automotive Service Advisor information

See Romeoville, IL salary details

$12

$26

$46

How much do automotive service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for automotive service advisor in Romeoville, IL is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.38 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What job categories do people searching Automotive Service Advisor jobs in Romeoville, IL look for? The top searched job categories for Automotive Service Advisor jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Automotive Service Advisor jobs? Cities near Romeoville, IL with the most Automotive Service Advisor job openings:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Romeoville, IL as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,999 per year, or $26.4 per hour.

Automotive Service Advisor

Midas

Orland Park, IL • On-site

$20 - $25/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

309th of 363 rated vehicle maintenance

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisor to direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Service Advisor developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license

Compensation: $20.00 - $25.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

What Midas employees say

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