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Automotive Counter Professional Jobs (NOW HIRING)

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Automotive Counter Professional information

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How much do automotive counter professional jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for automotive counter professional in the United States is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Counter Professional, and why are they important?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by Automotive Counter Professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What is an Automotive Counter Professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.
More about Automotive Counter Professional jobs
What cities are hiring for Automotive Counter Professional jobs? Cities with the most Automotive Counter Professional job openings:
What states have the most Automotive Counter Professional jobs? States with the most job openings for Automotive Counter Professional jobs include:
What job categories do people searching Automotive Counter Professional jobs look for? The top searched job categories for Automotive Counter Professional jobs are:
Infographic showing various Automotive Counter Professional job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,727 per year, or $16.2 per hour.
Auto Parts Counter Professional

Auto Parts Counter Professional

Parts Authority

Stanton, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Parts Authority rating

5.8

Company rating: 5.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

326th of 373 rated retail wholesalers


Job description

Overview

About Us: Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we're expanding rapidly with over 300 locations serving customers nationwide. From coast to coast, we're the go-to destination for top-quality automotive parts.

What Sets Us Apart: At Parts Authority, our secret weapon is our team. Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide, ensuring our customers receive the best parts available.

Your Role: Auto Parts Counter Professional As an Auto Parts Counter Professional, you'll report directly to the Store Manager and be at the heart of our inside sales activity. You'll build and maintain lasting relationships with our customers, ensuring they receive the best service and support. Your goal? "Get the Sale!" Close deals, meet targets, and help us drive success.

Responsibilities
  • Customer Engagement: Build and maintain productive, long-lasting relationships with existing customers.
  • Sales Excellence: Close sales to achieve goals and drive growth.
  • Professional Interaction: Work with customers in a courteous and professional manner.
  • Customer Familiarity: Get to know our customers and understand their needs.
  • Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.
  • Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed.
  • Sales Tracking: Track lost sales and promote company specials.
  • Collaboration: Assist colleagues when needed and foster new sales opportunities.
  • Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
  • Additional Duties: Perform other duties as assigned.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets. 
Qualifications
  • Experience: Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
  • Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
  • Customer Base: An existing customer base is a plus.
  • Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
  • Customer Service: Passionate about exceptional customer service and exceeding sales goals.
  • Relationships: Ability to build and maintain lasting business relationships.
  • Automotive Knowledge: General automotive knowledge is preferred.
  • Results-Oriented: Focused on results, a producer, closer, and committed to growth.
  • Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
  • Time Management: Strong organizational and time management skills.
  • Multi-Lingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
  • Independent Worker: Ability to act and operate independently to accomplish objectives.
  • Dynamic Personality: Outgoing, assertive, proactive, positive, with a "can-do" attitude and tenacity in pursuit of goals.

Benefits of Joining Parts Authority:

  • Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
  • Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
  • Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
  • Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
  • Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
  • Financial Security: Profit Sharing/401(k) Plan.
  • Discounts: Employee Discounts on Merchandise.

Equal Opportunity Employer: We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.

Ready to Ignite Your Career? Join Parts Authority today and be a part of a thriving, dynamic team dedicated to excellence in the automotive industry. Apply now and let's drive success together!

The Auto Parts Counter Professional reports directly to Store Manager and will be responsible for inside sales activity within store. To succeed as an Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.Employment Type: OTHER

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