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Automotive Collision Manager Jobs (NOW HIRING)

Toyota of Stroudsburg

Collision Manager

Kingston, PA · On-site

This role requires strong leadership skills, technical knowledge of automotive repair processes, and a commitment to delivering exceptional customer service. The collision center manager will ...

Car Guys Inc.

Body Shop Manager

Naperville, IL

$90K - $110K/yr

AUTOMOTIVE BODY SHOP MANAGER / COLLISION CENTER MANAGER / BODY SHOP DIRECTOR - UP TO $145,000+ PER YEARCarGuys Inc. - High-Paying Automotive Collision Management Jobs Nationwide ...

Doggett

Collision Manager - BMT Honda

Beaumont, TX · On-site

Collision Manager Classification Exempt Job Summary The Collision Manager is responsible for ... Proficient in estimating software, DMS, and related automotive systems * Valid driver's license and ...

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How much do automotive collision manager jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for automotive collision manager in the United States is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.06 per hour, depending on experience, location, and employer.

What does an Automotive Collision Manager do?

An Automotive Collision Manager oversees the operations of an auto body repair shop or collision center. They are responsible for managing staff, coordinating repair work, ensuring quality and safety standards, and handling customer service. The manager also works with insurance companies, orders parts, manages budgets, and ensures that the repair process runs smoothly from start to finish. Their goal is to ensure timely and efficient repairs while maintaining high customer satisfaction.

How does an Automotive Collision Manager typically collaborate with technicians and insurance adjusters during the repair process?

An Automotive Collision Manager plays a central role in coordinating repair operations by acting as a liaison between technicians, insurance adjusters, and customers. They review damage assessments, ensure repair estimates are accurate, and communicate repair timelines and procedures. Throughout the process, the manager facilitates clear communication to resolve discrepancies, prioritize repairs, and maintain high-quality standards, ensuring efficient workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an Automotive Collision Manager, and why are they important?

To thrive as an Automotive Collision Manager, you need expertise in collision repair processes, estimating, and shop management, usually supported by relevant experience or technical certifications such as I-CAR or ASE. Familiarity with estimating software (like CCC ONE or Mitchell), workflow management systems, and insurance procedures is essential. Strong leadership, communication, and problem-solving skills help you manage teams and deliver excellent customer service. These abilities are crucial for ensuring efficient repair operations, customer satisfaction, and profitability in a competitive automotive environment.

What is the difference between Automotive Collision Manager vs Automotive Body Technician?

AspectAutomotive Collision ManagerAutomotive Body Technician
CertificationsASE certifications, I-CAR certificationsI-CAR certifications, ASE certifications (optional)
Work EnvironmentOffice and shop management, overseeing repair processesRepair bays, working directly on vehicle body repairs
Primary ResponsibilitiesManaging collision repair operations, coordinating with staff and insurancePerforming vehicle body repairs, replacing panels, painting

The Automotive Collision Manager focuses on overseeing collision repair operations, managing staff, and coordinating with insurance companies. In contrast, the Automotive Body Technician works directly on repairing vehicle bodies and performing repairs. Both roles require certifications like I-CAR and ASE, but their work environments and responsibilities differ significantly, with managers handling oversight and technicians executing repairs.

More about Automotive Collision Manager jobs
What cities are hiring for Automotive Collision Manager jobs? Cities with the most Automotive Collision Manager job openings:
What states have the most Automotive Collision Manager jobs? States with the most job openings for Automotive Collision Manager jobs include:
What job categories do people searching Automotive Collision Manager jobs look for? The top searched job categories for Automotive Collision Manager jobs are:
Automotive Collision Manager jobs near you
Infographic showing various Automotive Collision Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $58,946 per year, or $28.3 per hour.

Collision Manager

Toyota of Stroudsburg

Kingston, PA • On-site

Full-time

Posted 14 days ago

Job description

Summary
The collision center manager is responsible for overseeing all operations within the collision repair facility. This role requires strong leadership skills, technical knowledge of automotive repair processes, and a commitment to delivering exceptional customer service. The collision center manager will coordinate workflow, manage staff, maintain quality standards, and ensure efficient operations to meet or exceed performance targets.
Key Responsibilities:
  • Lead, mentor, and motivate a team of technicians, estimators, administrative staff, and other personnel within the collision center.
  • Provide training and development opportunities to enhance employee skills and performance.
  • Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.

Operational Management:
  • Oversee daily operations, including scheduling, workflow management, and resource allocation, to ensure timely completion of repairs.
  • Monitor key performance indicators such as cycle time, touch time, customer satisfaction, and implement strategies to optimize efficiency and productivity.
  • Maintain inventory of parts and materials and ensure proper utilization to minimize waste and control costs.

Quality assurance:
  • Enforce quality control measures to ensure repairs meet or exceed industry standards and customer expectations.
  • Conduct regular inspections of completed work to identify any deficiencies and implement corrective actions as needed.
  • Implement and adhere to safety protocols and regulations to maintain a safe working environment for employees and customers.

Customer Service:
  • Interact with customers to address inquiries, provide updates on repair progress, and resolve any concerns or issues promptly.
  • Strive to exceed customer expectations by delivering personalized service and maintain open lines of communication throughout the repair process.
  • Implement strategies to enhance customer satisfaction and generate positive reviews and referrals.

Financial Management:
  • Develop and manage the collision center budget, including revenue projections, expenses, and profitability targets.
  • Identify opportunities for revenue growth and cost savings and implement strategies to achieve financial objectives.
  • Ensure accurate billing and invoicing processes and monitor accounts receivable to minimize delinquencies.

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical demands: The work is mostly sedentary with periods of light physical activity. Typical positions require workers to walk or stand for short periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and operate computer or typewriter keyboards. The work requires the ability to speak clearly and to see and hear clearly with or without accommodation.
  • Work environment: Primary works is performed indoors in a standard office setting. The noise level in the work environment is usually moderate. Work is subject to frequent interruptions.

Qualifications and Education Requirements
  • Bachelor's degree in business administration, Automotive Technology, or related field preferred.
  • Previous experience in collision repair management or similar role within the automotive industry.
  • Strong leadership skills with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills, estimating software, and industry standards.
  • Knowledge of regulatory requirements related to safety, environmental compliance, and insurance regulations.
  • Proven track record of achieving performance targets and driving continuous improvement initiatives.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

AAP/EEO Statement
The Companies provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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