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Automotive Administrator information

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$23K

$50.2K

$94.5K

How much do automotive administrator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for automotive administrator in the United States is $50,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Administrator vs Automotive Service Advisor?

AspectAutomotive AdministratorAutomotive Service Advisor
CredentialsHigh school diploma; some roles may require administrative or customer service certificationsHigh school diploma; often requires automotive service or technical knowledge
Work EnvironmentOffice setting within a dealership or auto repair shopCustomer-facing role in service department, interacting directly with clients and technicians
Employer & Industry UsageUsed in dealerships, repair shops, and automotive businesses for administrative tasksCommonly employed in dealerships and repair shops to coordinate vehicle repairs and customer communication

Automotive Administrators handle administrative tasks such as scheduling, record-keeping, and customer correspondence, primarily working behind the scenes. Automotive Service Advisors, on the other hand, serve as the communication link between customers and technicians, explaining repairs and estimating costs. While both roles are essential in automotive service operations, they differ mainly in their responsibilities and customer interaction levels.

What is an automotive administrator?

Automotive Administrators are professionals who handle the administrative and clerical tasks within automotive dealerships, repair shops, or service centers. Their responsibilities typically include managing paperwork, maintaining records, processing invoices, scheduling appointments, and assisting with customer service. They play a crucial role in ensuring that the daily operations of an automotive business run smoothly and efficiently. Automotive Administrators often act as a liaison between customers, technicians, and management, helping to streamline communication and improve workflow.

What skills and qualifications are needed to be an automotive administrator?

To thrive as an Automotive Administrator, you need strong organizational skills, attention to detail, and knowledge of automotive processes, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Microsoft Office Suite, and sometimes specific automotive certification courses are often required. Excellent communication, customer service orientation, and the ability to multitask efficiently are critical soft skills for this role. These competencies ensure smooth dealership operations, accurate record-keeping, and high-quality service to both customers and internal teams.

What challenges do automotive administrators face when managing dealership paperwork and records?

Automotive Administrators often juggle multiple tasks such as processing vehicle titles, managing inventory records, and handling customer documentation. One common challenge is ensuring accuracy and compliance with both state and federal regulations, which can be complex and vary by location. Additionally, tight deadlines and the need to coordinate with sales, service, and finance teams require strong organizational and communication skills. Staying up-to-date with changing industry standards and dealership management software can also be demanding but is vital for success in this role.
More about Automotive Administrator jobs
What cities are hiring for Automotive Administrator jobs? Cities with the most Automotive Administrator job openings:
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What job categories do people searching Automotive Administrator jobs look for? The top searched job categories for Automotive Administrator jobs are:
Automotive Administrator jobs near you
Infographic showing various Automotive Administrator job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,247 per year, or $24.2 per hour.

Greenway Automotive Group - Experienced Warranty Admin

Greenway Automotive

Orlando, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Greenway Automotive is hiring for an Experienced Warranty Administrator with Nissan, Honda, Toyota, Chevrolet, and Ford experience.
•Warranty Admin: help managing warranty papers and claims. Duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors.
•Warranty Admin: They organize and help with warranty claims made by the customers. The warranty assistant should have exceptionally high ethical standards.
The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. KIA warranty experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
Responsibilities:

  • Perform research on warranties and prepare customize warranty papers for work.
  • Review all warranty claims and administer it with warranty awarded.
  • Coordinate with manager and prepare repair order for authorization as per warranty requirement.
  • Assist various departments and fulfill all warranty requirements.
  • Assist customers with all warranty service and prepare associate documents.
  • Evaluate databases and complete all data entry for warranty claims and filings.
  • Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
Qualifications:
  • Nissan, Honda, Toyota, Chevrolet, and Ford warranty experience
  • High school diploma or GED required
  • Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
  • Ability to multitask
  • Neat, clean, and professional appearance
  • Previous customer service or related experience preferred
  • Helpful attitude and friendly demeanor
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Highly trustworthy and security conscious
Benefits:
  • Competitive Pay
  • Employee Purchase and Service Discounts
  • Ongoing Training and Education
  • Paid Vacation
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • State of the Art Facility with a Professional Working Environment

Apply