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Automotive Administrator Jobs (NOW HIRING)

$45K - $65K/yr

Summary Of Position The position requires previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer ...

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$45K - $65K/yr

Previously held position as a Warranty Admin in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS: * The ability to motivate others to achieve their highest potential particularly those ...

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Automotive Administrator information

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$23K

$50.2K

$94.5K

How much do automotive administrator jobs pay per year?

As of May 28, 2026, the average yearly pay for automotive administrator in the United States is $50,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Administrator, and why are they important?

To thrive as an Automotive Administrator, you need strong organizational skills, attention to detail, and knowledge of automotive processes, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Microsoft Office Suite, and sometimes specific automotive certification courses are often required. Excellent communication, customer service orientation, and the ability to multitask efficiently are critical soft skills for this role. These competencies ensure smooth dealership operations, accurate record-keeping, and high-quality service to both customers and internal teams.

What are some common challenges Automotive Administrators face when managing dealership paperwork and records?

Automotive Administrators often juggle multiple tasks such as processing vehicle titles, managing inventory records, and handling customer documentation. One common challenge is ensuring accuracy and compliance with both state and federal regulations, which can be complex and vary by location. Additionally, tight deadlines and the need to coordinate with sales, service, and finance teams require strong organizational and communication skills. Staying up-to-date with changing industry standards and dealership management software can also be demanding but is vital for success in this role.

What are Automotive Administrators?

Automotive Administrators are professionals who handle the administrative and clerical tasks within automotive dealerships, repair shops, or service centers. Their responsibilities typically include managing paperwork, maintaining records, processing invoices, scheduling appointments, and assisting with customer service. They play a crucial role in ensuring that the daily operations of an automotive business run smoothly and efficiently. Automotive Administrators often act as a liaison between customers, technicians, and management, helping to streamline communication and improve workflow.

What is the highest paying job in automotive?

In the automotive industry, high-paying roles include automotive service managers, dealership general managers, and automotive engineers. These positions typically require extensive experience, technical knowledge, and sometimes advanced certifications or degrees. Salaries can vary based on location, company size, and individual expertise.

What is the difference between Automotive Administrator vs Automotive Service Advisor?

AspectAutomotive AdministratorAutomotive Service Advisor
CredentialsHigh school diploma; some roles may require administrative or customer service certificationsHigh school diploma; often requires automotive service or technical knowledge
Work EnvironmentOffice setting within a dealership or auto repair shopCustomer-facing role in service department, interacting directly with clients and technicians
Employer & Industry UsageUsed in dealerships, repair shops, and automotive businesses for administrative tasksCommonly employed in dealerships and repair shops to coordinate vehicle repairs and customer communication

Automotive Administrators handle administrative tasks such as scheduling, record-keeping, and customer correspondence, primarily working behind the scenes. Automotive Service Advisors, on the other hand, serve as the communication link between customers and technicians, explaining repairs and estimating costs. While both roles are essential in automotive service operations, they differ mainly in their responsibilities and customer interaction levels.

More about Automotive Administrator jobs
What cities are hiring for Automotive Administrator jobs? Cities with the most Automotive Administrator job openings:
What states have the most Automotive Administrator jobs? States with the most job openings for Automotive Administrator jobs include:
Infographic showing various Automotive Administrator job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,247 per year, or $24.2 per hour.

Automotive warranty administrator

National Automotive Training Academy

Orland Park, IL โ€ข On-site

$18 - $22/hr

Full-time

Posted 17 days ago


Job description

Automotive Warranty Administrator - Summary

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Automotive Warranty Administrator - Essential Duties

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on computer.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
  • Arranges for parts to be shipped to the factory or distributor or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with body shop warranty claims as needed.
  • Assists with the cashier and telephone duties as needed.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.
  • Other tasks as assigned.

Marginal Duties
[If assigned.]

Supervisory Responsibilities
[If assigned.]

Automotive Warranty Administrator - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Warranty Administrator - Education and/or Experience

  • No prior experience or training.
  • Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Automotive Warranty Administrator - Language Skills

  • Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Automotive Warranty Administrator - Mathematical Skills

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Automotive Warranty Administrator - Reasoning Ability

  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations
[If applicable.]

Automotive Warranty Administrator - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Warranty Administrator - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.