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Auto Service Advisor Jobs in Portland, OR (NOW HIRING)

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

As a Service Advisor, you will be the bridge between our customers and our skilled technicians. Your responsibilities will include: Greeting customers and listening to their service requests and ...

Swickard Auto Group

Express Service Advisor

Gladstone, OR · On-site

$50K - $80K/yr

... Auto Group is a hospitality company that happens to sell and service cars. We believe the best ... The Express Service Advisor is the person who makes that impression count - greeting guests, moving ...

TOYOTA OF PORTLAND

SERVICE ADVISOR

Portland, OR · On-site

$1.5K/wk

Toyota of Portland , a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor . We are looking for a team player who has advising or writing experience , customer ...

SUBARU OF PORTLAND

SERVICE ADVISOR

Portland, OR · On-site

Subaru of Portland , a dealership part of the O'Brien Auto Group, is currently seeking a Full-Time Service Advisor . The Service Advisor will be directly responsible for the proper satisfaction of ...

AUDI WILSONVILLE

SERVICE ADVISOR

Wilsonville, OR · On-site

Audi Wilsonville, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

Gresham Ford

Service Advisor

Gresham, OR

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Gresham Ford

Service Advisor

Gresham, OR

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

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Showing results 21-40

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Portland, OR

Auto Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do auto service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for auto service advisor in Portland, OR is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.63 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Portland, OR? For Auto Service Advisor jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Portland, OR look for? The top searched job categories for Auto Service Advisor jobs in Portland, OR are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Service Advisor

Royal Moore Auto Center

Hillsboro, OR • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Royal Moore Mazda Buick GMC Service Department is a well-established automotive dealership committed to delivering exceptional service to our customers. We are currently seeking a knowledgeable and customer-oriented Service Advisor to join our team. If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you!
Key Responsibilities:
As a Service Advisor, you will be the bridge between our customers and our skilled technicians. Your responsibilities will include:
Greeting customers and listening to their service requests and concerns.
Conducting a thorough vehicle inspection and documenting issues accurately.
Communicating recommended services, repairs, and estimated costs to customers.
Assisting customers in making informed decisions about their vehicle maintenance and repair needs.
Coordinating service appointments and ensuring timely completion of work.
Providing exceptional customer service by keeping customers informed throughout the service process.
Handling customer inquiries, complaints, and requests with professionalism and efficiency.
Qualifications:
To excel in this role, you should meet the following qualifications:
Valid drivers license
Previous experience as a Service Advisor in an automotive dealership is preferred.
Strong customer service and interpersonal skills.
Excellent communication and active listening skills.
Proficiency in explaining technical information to customers in a clear and understandable manner.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Knowledge of automotive systems and maintenance procedures is a plus.
Strong problem-solving abilities and attention to detail.
Benefits:
We offer a competitive salary based on your experience and expertise as a Service Advisor. Joining the Royal Moore Mazda Buick GMC Service Department team means being part of a supportive and collaborative environment.
Our benefits package includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Ongoing training and development opportunities.
Employee discounts on vehicle purchases and services.
How to Apply:
If you have a passion for helping customers with their automotive service needs and want to be part of a dedicated team at Royal Moore Mazda Buick GMC, we encourage you to apply for the Service Advisor position. Please submit your resume and a cover letter highlighting your relevant experience and why you're a strong fit for this role to dblodgett@royalmoore.com.
Join us in delivering exceptional service experiences to our valued customers and contribute to the success of Royal Moore Mazda Buick GMC Service Department!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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