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Auto Insurance Claims Jobs in Iowa (NOW HIRING)

Holmes Murphy

Claims Assistant

West Des Moines, IA · On-site

$18.50 - $23.25/hr

Understanding of Workers' Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks ...

Holmes Murphy

Claims Assistant

West Des Moines, IA

$18.50 - $23.25/hr

Understanding of Workers' Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks ...

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All JobsAuto Insurance Claims JobsAuto Insurance Claims Jobs in Iowa

Auto Insurance Claims information

See Iowa salary details

$11

$22

$40

How much do auto insurance claims jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for auto insurance claims in Iowa is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.13 per hour, depending on experience, location, and employer.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are the key skills and qualifications needed to thrive as an auto insurance claims adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

What are popular job titles related to Auto Insurance Claims jobs in Iowa?

For Auto Insurance Claims jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Auto Insurance Claims jobs in Iowa look for?

The top searched job categories for Auto Insurance Claims jobs in Iowa are:

Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $45,916 per year, or $22.1 per hour.

Insurance Account Position - State Farm Agent Team Member

Johnston, IA • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$54K - $75K/yr

Full-time

Retirement, PTO

Re-posted 3 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,566 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION:State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Rep your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
  • Manage client insurance accounts and update information.
  • Assist clients with policy changes and renewals.
  • Provide information on insurance products and services.
  • Process insurance claims and follow up with clients.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $54,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Johnston, IA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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