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Auto Insurance Claims Jobs in Indiana (NOW HIRING)

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... major insurance-related court decisions * Understanding of Michigan no-fault auto liability

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... major insurance-related court decisions * Understanding of Michigan no-fault auto liability

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... major insurance-related court decisions * Understanding of Michigan no-fault auto liability

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Auto Insurance Claims information

See Indiana salary details

$12

$22

$40

How much do auto insurance claims jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for auto insurance claims in Indiana is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Insurance Claims Adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

How to start a career in insurance claims?

To start a career in insurance claims, individuals typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Entry-level positions often require strong communication, attention to detail, and knowledge of insurance policies; gaining experience through internships or training programs can also be beneficial.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

Is claim adjusting a dying field?

Claim adjusting is a stable profession within the auto insurance industry, with demand driven by ongoing vehicle accidents and insurance claims. While automation and AI tools are increasingly used to assist adjusters, the need for human judgment and customer interaction keeps the field relevant and evolving rather than declining.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

Is it worth becoming a claims adjuster?

Auto insurance claims adjusters evaluate insurance claims, negotiate settlements, and determine payouts. The role typically requires strong communication skills, attention to detail, and knowledge of insurance policies, with some positions requiring licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.
What are popular job titles related to Auto Insurance Claims jobs in Indiana? For Auto Insurance Claims jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Auto Insurance Claims job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,517 per year, or $22.4 per hour.
Sr Property Field Claims Rep

Sr Property Field Claims Rep

Indiana Farm Bureau Insurance

Goshen, IN • On-site

Full-time

Posted yesterday

New


Indiana Farm Bureau Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

67th of 281 rated insurance


Job description

We are looking for someone that can:     

  • Manage assigned claims and keeping them updated and properly reserved.
  • Review potential significant losses with Claims Management.
  • Stay current on laws pertaining to claims settlements.
  • Prepare appraisals on selected claims.
  • Develop positive relationships with insured’s, claimants and the general public through professional conduct and appearance.

Requirements for Success:

  • College degree preferred.

  • Current complex, property, liability and or large loss claims handling experience OR minimum of 3 yrs complex, on-site, large exposure property, auto, and liability claim loss handling may be considered.

  • Solid experience and ability to demonstrate face-to-face conflict resolution, customer-focused solutions, and independently manage, resolve, and complete complex files under limited direction.

  • Current HAAG Residential Roof Inspector Certification. 

  • High preference for pilot license for UAS, Xactimate Certification Levels 1, 2 and 3 INS, AIC, SCLA and CPCU designations.  

  • Compassion toward others in times of distress.

#FO

#LI-TH1


What Indiana Farm Bureau Insurance employees say

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Hours and flexibility

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Indiana Farm Bureau logo

About Indiana Farm Bureau

Sourced by ZipRecruiter

Whatever you picture an insurance career to be like, leave it all behind. At Indiana Farm Bureau Insurance, it's more than you ever imagined.

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

New Palestine, IN, US

Year founded

1934

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