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Auto Customer Service Jobs in Texas (NOW HIRING)

We are looking for a Customer Service Agent to answer incoming service calls and online orders ... Free Company Apparel Empire Auto Parts, LLC is an equal opportunity employer and affords equal ...

Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager RETAIL CUSTOMER SERVICE (SALES) DUTIES AND RESPONSIBILITIES: * Providing a superior customer service experience to all walk-in contact and ...

Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager RETAIL CUSTOMER SERVICE (SALES) DUTIES AND RESPONSIBILITIES: * Providing a superior customer service experience to all walk-in contact and ...

Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager RETAIL CUSTOMER SERVICE (SALES) DUTIES AND RESPONSIBILITIES: * Providing a superior customer service experience to all walk-in contact and ...

Customer Service Agent

Dallas, TX ยท On-site

$15.50 - $20.50/hr

We are looking for a Customer Service Agent to answer incoming service calls and online orders ... Free Company Apparel Empire Auto Parts, LLC is an equal opportunity employer and affords equal ...

We are looking for a Customer Service Agent to answer incoming service calls and online orders ... Free Company Apparel Empire Auto Parts, LLC is an equal opportunity employer and affords equal ...

Auto Fit USA LLC Department: Sales Reports To: Sales Manager Duties and Responsibilities: * Providing a superior customer service experience to all walk-in contact and phone contact customers

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Position Summary The Customer Service Representative will be responsible for originating payday and ... Originate payday and auto title loans in accordance with CAB regulations * Assess customer ...

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Auto Customer Service information

What is auto customer service?

Auto customer service refers to the support provided to customers by automotive companies, dealerships, or insurance providers regarding vehicles, maintenance, repairs, warranties, and related services. Representatives help customers with inquiries about their cars, resolve issues, process claims, and provide information about products and services. The goal is to ensure customer satisfaction, address concerns efficiently, and build long-term relationships with clients in the automotive industry.

What are the key skills and qualifications needed to thrive as an auto customer service representative?

To thrive as an Auto Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and automotive terminology is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure that customers receive accurate information, prompt assistance, and a positive experience, which are vital for customer retention and business success.

What are some common challenges faced in an auto customer service role, and how can they be addressed?

One common challenge in Auto Customer Service is handling complex technical questions from customers who may be frustrated or unfamiliar with automotive terminology. Successful representatives use patience, clear communication, and active listening to guide customers through troubleshooting or service processes. Additionally, collaborating closely with technicians and sales teams is crucial to ensure accurate information and a seamless customer experience. Staying up-to-date with the latest automotive technologies and service protocols can help you provide reliable assistance and build customer trust.

What is the difference between Auto Customer Service vs Auto Sales Associate?

AspectAuto Customer ServiceAuto Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales training
Work EnvironmentDealerships, call centers, online supportShowrooms, dealerships, in-person sales
Industry UsageCustomer support roles in automotive industrySales roles in automotive industry
Common Search/ComparisonCustomer service vs sales roles in auto industry

Auto Customer Service focuses on assisting customers with inquiries, service scheduling, and support, while Auto Sales Associates primarily engage in selling vehicles and closing sales. Both roles require communication skills and industry knowledge but differ in daily tasks and objectives.

What cities in Texas are hiring for Auto Customer Service jobs?

Cities in Texas with the most Auto Customer Service job openings:

Infographic showing various Auto Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

CUSTOMER SERVICE REPRESENTATIVE

Charlie Clark Auto Group

Harlingen, TX โ€ข On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

CUSTOMER SERVICE REPRESENTATIVE
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
  • Greet customers in-person and over the phone with professionalism and a smile
  • Schedule appointments
  • Act as a liaison between customers and service advisors
  • Check up on customers in the showroom
  • Help keep the lobby, organized, and welcoming
Requirements:
  • Bilingual in Spanish
  • Strong communication and interpersonal skills
  • Prior experience in customer service (auto industry is a plus)
  • Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALร‰ TEAM!