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Auto Collection Specialist information

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How much do auto collection specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for auto collection specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an auto collection specialist?

Auto Collection Specialists are professionals responsible for contacting customers who have overdue payments on their auto loans or leases. They work to recover outstanding debts by negotiating payment plans, resolving disputes, and ensuring compliance with legal and company policies. Their role often involves maintaining accurate records, providing excellent customer service, and sometimes collaborating with repossession agents if necessary. Auto Collection Specialists play a key role in minimizing financial losses for lending institutions while helping customers find manageable solutions.

What is the difference between Auto Collection Specialist vs Auto Finance Assistant?

Auto Collection SpecialistAuto Finance Assistant
Focuses on collecting payments and managing overdue accounts for auto loansAssists with processing auto loan applications and supporting finance department tasks
Requires knowledge of debt collection laws and customer service skillsRequires understanding of auto financing processes and customer support
Work environment often includes collections departments or finance officesWork environment typically involves finance or sales departments

The Auto Collection Specialist primarily handles overdue accounts and debt recovery, while the Auto Finance Assistant supports loan processing and customer service related to auto financing. Both roles require familiarity with auto finance procedures, but their core responsibilities differ in focus and daily tasks.

What are some common challenges faced by auto collection specialists, and how can they be managed effectively?

Auto Collection Specialists often encounter challenges such as handling difficult customer interactions, meeting collection targets, and staying updated with compliance regulations. Successfully managing these challenges involves strong communication skills, empathy, and persistence when negotiating repayment plans with customers. Utilizing up-to-date account management software and participating in regular training sessions can help specialists stay organized and compliant. Additionally, collaborating with team members and supervisors provides valuable support and insights for handling complex cases.

Is an auto collection specialist a stressful job?

An auto collection specialist's job can be stressful due to the need to handle difficult conversations with customers and meet collection targets. The role often requires strong communication skills, attention to detail, and the ability to work under pressure, especially in high-volume environments. However, stress levels vary depending on the workplace and individual resilience.

What are the key skills and qualifications needed to thrive as an auto collection specialist?

To thrive as an Auto Collection Specialist, you need strong knowledge of credit and collections processes, negotiation skills, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and basic office applications is important for efficiently tracking accounts and processing payments. Excellent communication, problem-solving, and resilience are vital soft skills for handling sensitive customer interactions and overcoming objections. These competencies ensure timely debt recovery while maintaining positive customer relationships and adhering to regulatory guidelines.
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What job categories do people searching Auto Collection Specialist jobs look for?

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Auto Collection Specialist jobs near you
Infographic showing various Auto Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Part Time Nightly Trash Porter - $1,000 *TRUCK/TRAILER REQUIRED!*

Impact Trash Solutions

Columbia, SC

$13.25 - $16.50/hr

Part-time

Re-posted yesterday

Job description

Description

Are you interested in making great, extra income in the evenings? Impact Trash Solutions is searching for a part time valet trash collection specialist in the Columbia, SC area.


Compensation: $46/night (~$1,000/mo.)


Job Type: Contract Job, Part-time.


Start Date: Immediately


Schedule: Sunday-Thursday, 8pm start time (1-2 hours per night); NO FRIDAYS AND NO SATURDAYS.


Job Description: As a part time collection specialist, you will be responsible for nightly door to door collection of residents trash within assigned apartment community. This position requires a moderate level of labor but boasts a consistent schedule and flexible work pace.

Requirements


  • Reliable transportation; pickup truck or trailer is required.
  • Valid Auto Insurance
  • Valid Driver's License
  • Ability to follow policies and safety procedures
  • Smartphone with internet access
  • Ability to lift and transport up to 50 lbs.
  • Ability to climb stairs.
  • Ability to pass a background check

Apply