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Auto Claims Jobs in Decatur, GA (NOW HIRING)

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Claims Adjuster I/II (Mid-Level) - Auto Liability Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia About the Role We are seeking an experienced Claims ...

State Farm

Claims Appraiser - Auto Estimatics

Atlanta, GA · On-site

$63K - $82K/yr

Responsibilities As an Auto Estimator, you will collect vehicle information from repair shops or ... Providing exceptional customer service throughout the claims process, addressing inquiries and ...

State Farm

Claims Appraiser - Auto Estimatics

Atlanta, GA · On-site

$63K - $82K/yr

Responsibilities As an Auto Estimator, you will collect vehicle information from repair shops or ... Providing exceptional customer service throughout the claims process, addressing inquiries and ...

AIG

Complex Claims Director, Excess Claims

Atlanta, GA · Hybrid

$112K - $138K/yr

These multimillion-dollar claims include multi-vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims. You will be required to review coverage ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

As our Rideshare Claims Director , you'll lead a team of claims professionals handling commercial auto ride share claims, bodily injury claims, driving operational excellence through technology ...

centralins

Liability Claims Manager

Alpharetta, GA · On-site

As a Liability Claims Manager, you will lead a team of casualty claim adjusters handling first and ... Direct coverage analysis on business auto and commercial general liability policies, including ...

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Showing results 41-60

All JobsAuto Claims JobsAuto Claims Jobs in Decatur, GA

Auto Claims information

See Decatur, GA salary details

$29.3K

$56.1K

$74.7K

How much do auto claims jobs pay per year?

As of Aug 13, 2026, the average yearly pay for auto claims in Decatur, GA is $56,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $63,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by auto claims professionals, and how can they be managed effectively?

Auto claims professionals often encounter challenges such as handling high caseloads, managing difficult customer interactions, and staying up-to-date with changing insurance regulations. Effective time management and strong communication skills are crucial for balancing multiple claims and providing empathetic service to clients who may be experiencing stress after an accident. Collaboration with adjusters, appraisers, and legal teams also plays a key role in efficiently resolving claims and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant bachelor's degree or industry certifications like AIC (Associate in Claims). Familiarity with claims management software, estimating tools such as CCC One, and digital communication systems is typically required. Strong interpersonal skills, attention to detail, and effective negotiation abilities help you build rapport with customers and resolve claims efficiently. These skills are crucial for ensuring accurate, fair settlements and maintaining customer trust in a competitive insurance industry.

What are auto claims?

Auto claims are requests made by vehicle owners to their insurance company for compensation or repair after their vehicle has been damaged, stolen, or involved in an accident. The claims process typically involves reporting the incident, providing documentation such as photos and police reports, and working with an adjuster to assess the damage. The insurer then determines coverage and arranges for payment or repairs according to the policy terms. Understanding your coverage and promptly reporting incidents can help streamline the claims process.

What is the difference between Auto Claims vs Auto Adjuster?

AspectAuto ClaimsAuto Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing often requiredHigh school diploma or equivalent; insurance licensing often required
Work EnvironmentOffice, claims centers, sometimes remoteOffice, on-site inspections, sometimes remote
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, claims departments
Primary ResponsibilitiesProcessing and managing auto insurance claimsInspecting vehicles, assessing damages, determining claim validity

Auto Claims professionals handle the processing of insurance claims, focusing on administrative tasks. Auto Adjusters, on the other hand, inspect vehicles and assess damages to determine claim validity. While both roles require similar credentials and work within the insurance industry, Auto Adjusters are more involved in on-site evaluations, whereas Auto Claims staff manage claim processing and customer communication.

What are popular job titles related to Auto Claims jobs in Decatur, GA?

For Auto Claims jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Auto Claims jobs in Decatur, GA look for?

The top searched job categories for Auto Claims jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Auto Claims jobs?

Cities near Decatur, GA with the most Auto Claims job openings:

Auto Claims jobs near you
Infographic showing various Auto Claims job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $56,125 per year, or $27 per hour.

Claims Adjuster I

BENNETT MOTOR EXPRESS

Mcdonough, GA • On-site

Full-time

Re-posted 5 days ago

Job description

Claims Adjuster I/II (Mid-Level) - Auto Liability
Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia
About the Role
We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings 3-5 years of liability claims-handling experience and demonstrates strong investigative, negotiation, and file-documentation skills. Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures.
Key Responsibilities
  • Investigate, evaluate, and resolve auto liability claims of moderate to high complexity, ensuring compliance with state regulations and company best practices.
  • Conduct timely and thorough investigations, including scene inspections, witness interviews, and coordination with independent adjusters, engineers, and other experts as needed.
  • Analyze liability and damages; issue reserve recommendations in accordance with authority level.
  • Negotiate settlements directly with claimants, attorneys, and third parties within assigned settlement authority.
  • Evaluate and process cargo liability claims, including analysis of bills of lading, cargo insurance policies, Carmack Amendment exposure, and interline/broker liability issues (where applicable).
  • Maintain accurate, well-documented claim files, including timely diary management, status updates, and reserve adjustments.
  • Identify subrogation, salvage, and fraud indicators, and refer files appropriately.
  • Communicate claim status and resolution strategy clearly to policyholders, brokers, and internal stakeholders.

Required Qualifications
  • 3-5 years of liability claims adjusting experience, primarily auto liability (commercial auto experience a plus).
  • Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a defined timeframe.
  • Strong working knowledge of liability investigation techniques, coverage analysis, and negotiation strategy.
  • Excellent written and verbal communication skills, with strong file documentation habits.
  • Proficiency with claims management systems (e.g., Guidewire, Duck Creek, or similar) and standard MS Office applications.
  • Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines.

Preferred Qualifications
  • Prior cargo claims experience, including familiarity with:
    • Carmack Amendment liability and federal motor carrier regulations
    • Bills of lading, cargo insurance policies, and broker/carrier liability distinctions
    • Freight loss and damage claim handling, subrogation, and recovery processes
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Industry designations such as AIC, SCLA, or similar (preferred, not required).

Experience working with transportation, logistics, or trucking-focused insureds.
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