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Auto Claims Jobs in Decatur, GA (NOW HIRING)

VSC Level 3 Claims Adjuster

Atlanta, GA ยท On-site +1

$65K - $72K/yr

As an VSC Level 3 Claims Adjuster, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims. You will be responsible for ...

Manage an inventory of commercial auto and trucking claims, establish initial reserves for all potential exposures (including physical damage, loss-of-use, and cargo when applicable), and adjust as ...

Liability Adjuster II

Atlanta, GA

$47K - $62K/yr

Minimum three years of experience handling auto claims. * Minimum of two years of experience handling complex liability and coverage issues and unrepresented bodily injury cases. Preferred * Bachelor ...

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Auto Claims information

See Decatur, GA salary details

$29.3K

$56.1K

$74.7K

How much do auto claims jobs pay per year?

As of Jul 23, 2026, the average yearly pay for auto claims in Decatur, GA is $56,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $63,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by auto claims professionals, and how can they be managed effectively?

Auto claims professionals often encounter challenges such as handling high caseloads, managing difficult customer interactions, and staying up-to-date with changing insurance regulations. Effective time management and strong communication skills are crucial for balancing multiple claims and providing empathetic service to clients who may be experiencing stress after an accident. Collaboration with adjusters, appraisers, and legal teams also plays a key role in efficiently resolving claims and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as an Auto Claims Adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant bachelor's degree or industry certifications like AIC (Associate in Claims). Familiarity with claims management software, estimating tools such as CCC One, and digital communication systems is typically required. Strong interpersonal skills, attention to detail, and effective negotiation abilities help you build rapport with customers and resolve claims efficiently. These skills are crucial for ensuring accurate, fair settlements and maintaining customer trust in a competitive insurance industry.

What are auto claims?

Auto claims are requests made by vehicle owners to their insurance company for compensation or repair after their vehicle has been damaged, stolen, or involved in an accident. The claims process typically involves reporting the incident, providing documentation such as photos and police reports, and working with an adjuster to assess the damage. The insurer then determines coverage and arranges for payment or repairs according to the policy terms. Understanding your coverage and promptly reporting incidents can help streamline the claims process.

What is the difference between Auto Claims vs Auto Adjuster?

AspectAuto ClaimsAuto Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing often requiredHigh school diploma or equivalent; insurance licensing often required
Work EnvironmentOffice, claims centers, sometimes remoteOffice, on-site inspections, sometimes remote
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, claims departments
Primary ResponsibilitiesProcessing and managing auto insurance claimsInspecting vehicles, assessing damages, determining claim validity

Auto Claims professionals handle the processing of insurance claims, focusing on administrative tasks. Auto Adjusters, on the other hand, inspect vehicles and assess damages to determine claim validity. While both roles require similar credentials and work within the insurance industry, Auto Adjusters are more involved in on-site evaluations, whereas Auto Claims staff manage claim processing and customer communication.

What are popular job titles related to Auto Claims jobs in Decatur, GA? For Auto Claims jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Auto Claims jobs in Decatur, GA look for? The top searched job categories for Auto Claims jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Auto Claims jobs? Cities near Decatur, GA with the most Auto Claims job openings:
Infographic showing various Auto Claims job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $56,125 per year, or $27 per hour.

VSC Level 3 Claims Adjuster

Integro Professional Services, LLC

Atlanta, GA โ€ข Remote

$65K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

We are a fast-growing company looking to expand our team with people who haveย great character, take pride in their work,ย andย want to build a career. If this sounds like you, we would love to hear from you!

We are seeking a highly skilled and detail-oriented VSC Level 3 Claims Adjuster (Remote) to join our team. As an VSC Level 3 Claims Adjuster, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims. You will be responsible for accurately assessing and processing extended warranty claims, ensuring compliance with company policies and procedures, and providing exceptional customer service to all stakeholders involved.

What we offer:

  • Competitive compensation with bonus/incentive potential
  • Payroll processed weekly with direct deposit
  • Healthcare options including medical, vision, and dental
  • 401(k) savings and retirement plans
  • Life insurance
  • Paid time off
  • Growth opportunities

What we are looking for:

  • Equivalent experience in Claims Administrationย or a related field.
  • 5+ years of recent experience in automotive claims administration or a similar role.
  • Strong understanding of automotive systems, components, and repair processes.
  • Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
  • Exceptional attention to detail and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple claims while maintaining accuracy and efficiency.
  • Proficiency in using claims management systems and software.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and collaboratively in a team environment. High level of professionalism and attention to detail.
  • Pass drug screening and background check.
  • Proactive, reliable, and trustworthy.
  • Takes pride in their work and enjoys working as part of a team.
  • Protects the organization's value by keeping information confidential.
  • Self-starter, needing little or no supervision.

Overview of this position's responsibilities:

  • Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
  • Verify claim information, including coverage, eligibility, and supporting documentation.
  • Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
  • Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
  • Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
  • Accurately and efficiently process claims within established timelines.
  • Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
  • Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
  • Maintain accurate and organized claim records and documentation.
  • Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.
There are ample opportunities for growth within the company and potential advancement opportunities!ย Join us and take the next step in your career! Apply now and become part of our dynamic team.ย 

INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.

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