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Auto Claims Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site +1

Leadership responsibilities will include overseeing work done within the Commercial Auto Claims (ASE) adjusting staff. We want your background and experience to deliver operational effectiveness ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages ...

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages ...

AIG

Claims Complex Director TPA

Atlanta, GA · On-site

At least 5 years of General Liability/Auto claims experience. * Experience with complex and high exposure General Liability Bodily Injury and Property damage claims * Excellent communication skills ...

Marsh McLennan

Claims Service Specialist

Alpharetta, GA · On-site

What you need to have: * 3+ years of experience with low to moderate complexity in property and auto claims. * Nationwide adjuster's license, or willingness and ability to obtain one within 90 days ...

Marsh McLennan

Claims Service Specialist

Atlanta, GA · On-site

What you need to have: * 3+ years of experience with low to moderate complexity in property and auto claims. * Nationwide adjuster's license, or willingness and ability to obtain one within 90 days ...

AIG

Claims Adjuster- Bilingual

Atlanta, GA · On-site

$47K - $62K/yr

Claims Examiners - Bilingual are responsible for the handling of all Warranty insurance claims for major clients in our diverse portfolio. Our portfolio consists of a diverse range of products from ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA · On-site

$46K - $60K/yr

We are looking for a Mechanical Claims Adjuster to join our Claims team. In this role, you will use your automotive knowledge and problem-solving skills to evaluate vehicle repair claims, determine ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA · On-site

$46K - $60K/yr

We are looking for a Mechanical Claims Adjuster to join our Claims team. In this role, you will use your automotive knowledge and problem-solving skills to evaluate vehicle repair claims, determine ...

Vega Claims

Claims Manager

Atlanta, GA · On-site

Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also collaborating with our Third Party Administrator partner. * Assist in the development and implementation ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA

$46K - $60K/yr

We are looking for a Mechanical Claims Adjuster to join our Claims team. In this role, you will use your automotive knowledge and problem-solving skills to evaluate vehicle repair claims, determine ...

Vega Claims

Claims Manager

Atlanta, GA · On-site

Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also collaborating with our Third Party Administrator partner. * Assist in the development and implementation ...

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Showing results 21-40

All JobsAuto Claims JobsAuto Claims Jobs in Decatur, GA

Auto Claims information

See Decatur, GA salary details

$29.3K

$56.1K

$74.7K

How much do auto claims jobs pay per year?

As of Sep 13, 2026, the average yearly pay for auto claims in Decatur, GA is $56,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $63,000.00 per year, depending on experience, location, and employer.

What are auto claims?

Auto claims are requests made by vehicle owners to their insurance company for compensation or repair after their vehicle has been damaged, stolen, or involved in an accident. The claims process typically involves reporting the incident, providing documentation such as photos and police reports, and working with an adjuster to assess the damage. The insurer then determines coverage and arranges for payment or repairs according to the policy terms. Understanding your coverage and promptly reporting incidents can help streamline the claims process.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant bachelor's degree or industry certifications like AIC (Associate in Claims). Familiarity with claims management software, estimating tools such as CCC One, and digital communication systems is typically required. Strong interpersonal skills, attention to detail, and effective negotiation abilities help you build rapport with customers and resolve claims efficiently. These skills are crucial for ensuring accurate, fair settlements and maintaining customer trust in a competitive insurance industry.

What are some common challenges faced by auto claims professionals, and how can they be managed effectively?

Auto claims professionals often encounter challenges such as handling high caseloads, managing difficult customer interactions, and staying up-to-date with changing insurance regulations. Effective time management and strong communication skills are crucial for balancing multiple claims and providing empathetic service to clients who may be experiencing stress after an accident. Collaboration with adjusters, appraisers, and legal teams also plays a key role in efficiently resolving claims and ensuring customer satisfaction.

What is the difference between Auto Claims vs Auto Adjuster?

AspectAuto ClaimsAuto Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing often requiredHigh school diploma or equivalent; insurance licensing often required
Work EnvironmentOffice, claims centers, sometimes remoteOffice, on-site inspections, sometimes remote
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, claims departments
Primary ResponsibilitiesProcessing and managing auto insurance claimsInspecting vehicles, assessing damages, determining claim validity

Auto Claims professionals handle the processing of insurance claims, focusing on administrative tasks. Auto Adjusters, on the other hand, inspect vehicles and assess damages to determine claim validity. While both roles require similar credentials and work within the insurance industry, Auto Adjusters are more involved in on-site evaluations, whereas Auto Claims staff manage claim processing and customer communication.

What are popular job titles related to Auto Claims jobs in Decatur, GA?

For Auto Claims jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Auto Claims jobs in Decatur, GA look for?

The top searched job categories for Auto Claims jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Auto Claims jobs?

Cities near Decatur, GA with the most Auto Claims job openings:

Auto Claims jobs near you
Infographic showing various Auto Claims job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,125 per year, or $27 per hour.

Claims Team Lead

Atlanta, GA • On-site, Remote

Reserv, Inc.
Insurance Services • 1 - 10 employees
Learn more about Reserv, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
About the role
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims (ASE) adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim
What you'll do
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
  • Serve as backup/leader when the Manager is out of office
  • Responsible for initial onboarding tasks / access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience
  • Workshops lead/co-lead by Team Leads, Managers, and other Reserv employees
  • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

Qualifications
  • 5+ years of insurance claims experience in multiple lines of business, preference for an auto
  • 3+ years of leadership experience with a preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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