ZipRecruiter

Log In

1

Auto Claims Assistant Jobs (NOW HIRING)

CNA

Commercial Auto Claims Consultant

Brea, CA · On-site

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of high complexity and exposure within the Commercial Auto line(s) of business. The position ...

Cna

Commercial Auto Claims Consultant

Lake Mary, FL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of high complexity and exposure within the Commercial Auto line(s) of business. The position ...

Auto-Owners Insurance

Claims Assistant

Bedford, NH · On-site

$18.50 - $23.50/hr

This position is responsible for assisting the Claims Department with servicing and processing of ... The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading ...

Cna

Commercial Auto Claims Consultant

Downers Grove, IL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of high complexity and exposure within the Commercial Auto line(s) of business. The position ...

Cna

Commercial Auto Claims Consultant

Melville, NY · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of high complexity and exposure within the Commercial Auto line(s) of business. The position ...

Cna

Commercial Auto Claims Consultant

Plano, TX · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of high complexity and exposure within the Commercial Auto line(s) of business. The position ...

Auto-Owners Insurance Group

Claims Assistant

Bedford, NH · On-site

$18.50 - $23.50/hr

This position is responsible for assisting the Claims Department with servicing and processing of ... The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading ...

Corporate Positions

Claims Coordinator

Atlanta, GA · On-site

... auto claims. * Assist with Worker's Compensation Reviews with Insurance Company and Broker * Collaborate with Human Resources and the Safety Loss Control Manager to address return-to-work ...

Concord Insurance Group Inc

Claims Assistant

Bedford, NH · On-site

$18.50 - $23.50/hr

This position is responsible for assisting the Claims Department with servicing and processing of ... The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading ...

Cna

Commercial Auto Claims Specialist

Melville, NY · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Chicago, IL · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Downers Grove, IL · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Brea, CA · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Dewitt, NY · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Aoins

Claims Assistant

Bedford, NH · On-site

$18.50 - $23.50/hr

This position is responsible for assisting the Claims Department with servicing and processing of ... The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading ...

Cna

Commercial Auto Claims Specialist

Boston, MA · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

CNA

Commercial Auto Claims Specialist

Lake Mary, FL · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Littleton, CO · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

Cna

Commercial Auto Claims Specialist

Wyomissing, PA · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims of moderate to high complexity and exposure within the Commercial Auto line of business. The ...

next page

Showing results 1-20

People also search for

All JobsAuto Claims JobsAuto Claims Assistant Jobs

Auto Claims Assistant information

See salary details

$13

$21

$28

How much do auto claims assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for auto claims assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Auto Claims Assistant vs Auto Claims Adjuster?

AspectAuto Claims AssistantAuto Claims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, inspecting vehicles, negotiating claims
Employer & Industry UsageInsurance companies, claims processing centers

Auto Claims Assistants typically handle administrative tasks, customer communication, and data entry, supporting claims processing. Auto Claims Adjusters evaluate damages, inspect vehicles, and negotiate settlements. While both roles require insurance knowledge and certifications, Adjusters have more fieldwork and decision-making authority, whereas Assistants focus on support functions within the claims process.

What cities are hiring for Auto Claims Assistant jobs? Cities with the most Auto Claims Assistant job openings:
What are the most commonly searched types of Auto Claims jobs? The most popular types of Auto Claims jobs are:
What states have the most Auto Claims Assistant jobs? States with the most job openings for Auto Claims Assistant jobs include:
Auto Claims Assistant jobs near you
Infographic showing various Auto Claims Assistant job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 80% Full Time, 5% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Commercial Auto Claims Consultant

Commercial Auto Claims Consultant

CNA

Brea, CA • On-site

$72K - $141K/yr

Full-time

Posted 19 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
You have a clear vision for where your career can go - and at CNA, we're committed to helping you get there. We foster a culture where people know they matter, feel connected to meaningful work, and are supported in using their talents to their fullest potential.
This individual contributor role operates under broad authority to manage commercial claims of high complexity and exposure within the Commercial Auto line(s) of business. The position is responsible for coordinating all aspects of the claim resolution process in accordance with company guidelines, while consistently delivering high-quality outcomes and strong customer service. Regular communication with customers, insureds, and other stakeholders is required, and the role may support designated accounts. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  • Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Coordinates third party recovery with subrogation/salvage unit.
  • Makes recommendations on claims processes and resolution strategies to management.
  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
  • Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
  • Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.
  • Provides guidance and assistance to less experienced claims staff and other functional areas.
  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Reporting Relationship
Manager or above.
Skills, Knowledge and Abilities
  • Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Ability to deal with ambiguous situations and issues.
  • Creativity in resolving unique and challenging business problems.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Ability to adapt to change and value diverse opinions and ideas.
  • Ability to manage and prioritize multiple projects.
  • Ability to evaluate claims based on a cost benefit analysis.
  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.
  • Ability to implement strategies with a proactive long-term view of business goals and objectives.

Education and Experience
  • Bachelor's degree or equivalent experience. Professional designation preferred.
  • Typically a minimum eight years claims experience.

#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

Apply