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Auto Claims Assistant Jobs (NOW HIRING)

Gaig

Assistant Vice President, Claims

Tulsa, OK

$17.25 - $21.75/hr

Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine ... The Assistant Vice President of Claims provides leadership and strategic oversight for MidContinent ...

Gaig

Assistant Vice President, Claims

Cincinnati, OH

$18 - $22.75/hr

Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine ... The Assistant Vice President of Claims provides leadership and strategic oversight for MidContinent ...

AIG

Fast Track Claims Adjuster, Auto PD

Lenexa, KS

$46K - $60K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... * Assist customers through what can often be a stressful experience with empathy and ...

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... * Assist customers through what can often be a stressful experience with empathy and ...

AIG

Fast Track Claims Adjuster, Auto PD

Lenexa, KS

$46K - $60K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... * Assist customers through what can often be a stressful experience with empathy and ...

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... * Assist customers through what can often be a stressful experience with empathy and ...

Distro

Senior Auto Adjuster - Non-Injury

Phoenix, AZ · On-site

$54K - $92K/yr

Make an impact where it matters most Are you a claims professional who thrives on solving complex ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Auto Claims Assistant information

See salary details

$13

$21

$28

How much do auto claims assistant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for auto claims assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Auto Claims Assistant vs Auto Claims Adjuster?

AspectAuto Claims AssistantAuto Claims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, inspecting vehicles, negotiating claims
Employer & Industry UsageInsurance companies, claims processing centers

Auto Claims Assistants typically handle administrative tasks, customer communication, and data entry, supporting claims processing. Auto Claims Adjusters evaluate damages, inspect vehicles, and negotiate settlements. While both roles require insurance knowledge and certifications, Adjusters have more fieldwork and decision-making authority, whereas Assistants focus on support functions within the claims process.

What cities are hiring for Auto Claims Assistant jobs? Cities with the most Auto Claims Assistant job openings:
What are the most commonly searched types of Auto Claims jobs? The most popular types of Auto Claims jobs are:
What states have the most Auto Claims Assistant jobs? States with the most job openings for Auto Claims Assistant jobs include:
Auto Claims Assistant jobs near you
Infographic showing various Auto Claims Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Commercial Auto Adjuster

Commercial Auto Adjuster

SAFETY INSURANCE COMPANY

Boston, MA • On-site

$55K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Safety Insurance rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

170th of 281 rated insurance

Job description

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.
At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you.
Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.
Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:
  • Medical, vision, and dental insurance
  • 3 weeks accrued PTO
  • 100% matching 401(k) retirement plan
  • 100% tuition reimbursement
  • Free on-site fitness center
  • Complimentary coffee and breakfast service
  • ...and much more!

Join Safety Insurance and discover a career that's built to support your success - both personally and professionally.
Job Summary
This position adjusts physical damage only claims for business and private passenger auto policies. The adjuster sets up the claim, investigates the accident or loss, determines coverage applicability or exclusions, makes a liability and deductible decision, applies the appropriate surcharge when applicable and processes payments of both direct and subrogation claims.
Responsibilities
  • Set up claims from information received via fax, mail or phone call from our agent, insured, claimant or other person
  • Determine and apply coverage and limits.
  • Gather information from witnesses, claimants and insureds to assess coverage, liability and damages.
  • Handle private passenger and commercial auto claims. Identify bailment and subrogation opportunities.
  • Make liability and deductible decisions and process payments.
  • Fosters and maintain relationships with agents and policyholders through effective communication and excellent customer service skills.
  • Resolve claim issues with insureds, claimants and attorneys.
  • Apply accurate jurisdictional Standards of Fault and appropriate negligence statutes to establish liability.
  • Judiciously utilize vendors to assist with investigations, when necessary.
  • Identify the at-fault party, his/her insurance carrier, if any, and negotiate adverse subrogation claims.
  • Perform other duties as required.

  • College degree or commensurate experience required.
  • 2+ years of experience handling personal and commercial auto claims preferred.
  • Demonstrated success handling auto claims.
  • Licensed in New England states preferred.
  • Superior organizational skills and attention to detail required.
  • Customer service experience required.
  • Excellent communication skills required.
  • Ability to work cooperatively within a team environment.

What Safety Insurance employees say

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