ZipRecruiter

Log In

1

Auto Claims Associate Jobs (NOW HIRING)

Cox Automotive

Auto Claims Associate (Manheim)

Anaheim, CA · On-site

$19.90 - $29.81/hr

Cox Automotive is hiring an Auto Claims Associate to join our vehicle operations team at Manheim in Anaheim, CA. In this entry-level role, you'll learn how to investigate and resolve vehicle claims ...

Cox Automotive

Auto Claims Associate (Manheim)

Fontana, CA · On-site

$19.90 - $29.81/hr

We're looking for an Auto Claims Associate to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep ...

Avenica

Claims Associate - Auto

Philadelphia, PA · Hybrid

$27.30/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Auto and General Liability in their growing claims division. This is a structured ...

New

Avenica

Claims Associate - Auto

Dallas, TX · Hybrid

$27.14/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Auto and General Liability in their growing claims division. This is a structured ...

New

Auto-Owners Insurance

Auto Claims Representative

Peoria, IL · On-site

$50K - $88K/yr

Our group of caring associates create financial security by helping individuals and businesses make ... Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join ...

next page

Showing results 1-20

People also search for

All JobsAuto Claims Associate Jobs

Auto Claims Associate information

See salary details

$13

$20

$30

How much do auto claims associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for auto claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Auto Claims Associate vs Auto Underwriter?

AspectAuto Claims AssociateAuto Underwriter
Required CredentialsHigh school diploma or equivalent; insurance licensing often preferredBachelor's degree in finance, business, or related field; insurance certifications beneficial
Work EnvironmentCustomer service-focused, office setting, interacting with claimants and adjustersOffice-based, analyzing risk and reviewing policies
Industry UsageCommonly employed by insurance companies handling claims processingFound in insurance companies, focusing on policy risk assessment
Comparison Search IntentUnderstanding claims processing rolesUnderstanding underwriting and risk assessment roles

The Auto Claims Associate primarily handles claims processing, customer interactions, and claims documentation. In contrast, the Auto Underwriter focuses on evaluating risk, setting policy terms, and approving coverage. While both roles are integral to auto insurance operations, they differ in responsibilities, required credentials, and daily tasks, making each suited to different skill sets within the insurance industry.

What cities are hiring for Auto Claims Associate jobs? Cities with the most Auto Claims Associate job openings:
What are the most commonly searched types of Auto Claims jobs? The most popular types of Auto Claims jobs are:
What states have the most Auto Claims Associate jobs? States with the most job openings for Auto Claims Associate jobs include:
Auto Claims Associate jobs near you
Auto Claims Associate (Manheim)

Auto Claims Associate (Manheim)

Cox Automotive

Anaheim, CA • On-site

$19.90 - $29.81/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cox Automotive rating

7.8

Company rating: 7.8 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

No prior claims experience? No problem. We'll teach you everything you need to know.
Cox Automotive is hiring an Auto Claims Associate to join our vehicle operations team at Manheim in Anaheim, CA. In this entry-level role, you'll learn how to investigate and resolve vehicle claims between buyers and sellers - with guidance and coaching from day one. If you're detail-oriented, a strong communicator, and ready to build a career in the automotive industry, this is your starting line.
Benefits
  • 4+ weeks of paid time off starting your first year
  • Healthcare benefits from day one
  • 401(k) with up to 6% company match
  • Annual bonus eligibility
  • Career growth - clear path from Associate to Claims Specialist II and beyond
  • A company culture that values work-life balance, flexibility, and your long-term development

At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our amazing benefits.
What You'll Do
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include:
  • Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
  • Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.
  • Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.
  • Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
  • Uses appropriate levels/limits of financial approval authority to resolve cases.
  • Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
  • Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.
  • Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
  • Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.
  • Engages with supervisor/manager to determine if escalation is required.
  • Performs other duties as assigned.

Who You Are
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications:
Minimum
  • A high school diploma or GED and less than 2 years of related experience.
  • Accuracy and attention to detail.
  • Organizational and time management skills.
  • The ability to adapt in a fluid and changing environment.

Preferred
  • 1+ years of automotive or body shop experience.
  • Claims adjuster experience.

Cox is a great place to be, wouldn't you agree? Apply today!
USD 19.90 - 29.81 per hour
Compensation:
Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cox Automotive logo

About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

View All Cox Automotive Jobs

Apply