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How much do auto claims associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for auto claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Auto Claims Associate vs Auto Underwriter?

AspectAuto Claims AssociateAuto Underwriter
Required CredentialsHigh school diploma or equivalent; insurance licensing often preferredBachelor's degree in finance, business, or related field; insurance certifications beneficial
Work EnvironmentCustomer service-focused, office setting, interacting with claimants and adjustersOffice-based, analyzing risk and reviewing policies
Industry UsageCommonly employed by insurance companies handling claims processingFound in insurance companies, focusing on policy risk assessment
Comparison Search IntentUnderstanding claims processing rolesUnderstanding underwriting and risk assessment roles

The Auto Claims Associate primarily handles claims processing, customer interactions, and claims documentation. In contrast, the Auto Underwriter focuses on evaluating risk, setting policy terms, and approving coverage. While both roles are integral to auto insurance operations, they differ in responsibilities, required credentials, and daily tasks, making each suited to different skill sets within the insurance industry.

What cities are hiring for Auto Claims Associate jobs? Cities with the most Auto Claims Associate job openings:
What are the most commonly searched types of Auto Claims jobs? The most popular types of Auto Claims jobs are:
What states have the most Auto Claims Associate jobs? States with the most job openings for Auto Claims Associate jobs include:
Auto Claims Associate jobs near you

Auto Claims Representative

Auto-Owners Insurance

Indianapolis, IN • On-site

Full-time

Retirement, PTO

Re-posted 15 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

21st of 304 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-BK1 #LI-Hybrid

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