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Auto Claims Adjuster Jobs in Puerto Rico (NOW HIRING)

Chubb

Accident & Health Claims Adjuster

San Juan, PR · On-site

$64K - $83K/yr

Role Purpose The Accident and Health Claims Adjuster is responsible to handle, investigate, analyze, calculate and approve insurance claims filed by policyholders and determine the extent of ...

Aon Corporation

PR

You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are ... Knowledge of Property, General Liability, and Auto claims. * Familiarity with policy wording ...

Chubb

Claims Operations Supervisor

San Juan, PR · On-site

Role Purpose The Claims Operations Supervisor is a highly motivated and experienced individual who will managed and control the Claims Department processes and will work closely with other Claims ...

All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Jobs in Puerto Rico

Auto Claims Adjuster information

Which claims adjusters make the most money?

Senior claims adjusters, especially those with specialized expertise in complex or high-value claims such as commercial or catastrophe claims, tend to earn the highest salaries. Adjusters with advanced certifications, extensive experience, and strong negotiation skills typically command higher pay, often working in larger companies or in regions with higher living costs.

Is it worth becoming a claims adjuster?

Auto claims adjusters evaluate insurance claims related to vehicle accidents, damage, or theft. The role offers steady employment, typically requires good communication and analytical skills, and often involves working with claims management software. It can be a stable career with opportunities for advancement and certification, such as the State Adjuster License.

Is claim adjusting a dying field?

Auto claims adjusting remains a stable profession as insurance companies continue to require claims processing and assessment. While technology such as claims management software and automation tools are increasingly used, skilled adjusters are still needed to evaluate damages, negotiate settlements, and provide customer service, ensuring ongoing demand for the role.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license and develop skills in customer service, investigation, and negotiation. Entry-level positions often require a high school diploma or equivalent and on-the-job training, making it possible to start without prior experience in the field.

What Does an Auto Claims Adjuster Do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

What are the key skills and qualifications needed to thrive as an Auto Claims Adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by Auto Claims Adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.
More about Auto Claims Adjuster jobs
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What job categories do people searching Auto Claims Adjuster jobs in Puerto Rico look for? The top searched job categories for Auto Claims Adjuster jobs in Puerto Rico are:
What are popular job titles related to Auto Claims Adjuster jobs in PR? For Auto Claims Adjuster jobs in PR, the most frequently searched job titles are:
Auto Claims Adjuster jobs near you
Infographic showing various Auto Claims Adjuster job openings in Puerto Rico as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution.
Accident & Health Claims Adjuster

Accident & Health Claims Adjuster

Chubb

San Juan, PR • On-site

$64K - $83K/yr

Full-time

Posted 6 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

136th of 299 rated insurance

Job description

Role Purpose

The Accident and Health Claims Adjuster is responsible to handle, investigate, analyze, calculate and approve  insurance claims filed by policyholders and determine the extent of insurance company's liability concerning Accident and Health claims. 

Key Responsabilities

  • Manage, evaluate and adjust Accident & Health claims as per the policy terms and conditions including application of exclusions if applicable.
  • Work and manage as many fast track claims as possible (Medical Expenses) and analyze medical records.
  • Assist in resolving complaints from policyholders relative to claims.
  • Comply with OCS, PMP objectives, Claims Best Practices guidelines & standards of services as required.
  • Do coverage determination position letters to policyholders.
  • Perform specials projects and other related duties as assigned. 
  • Make timely decisions on claim approval, partial payment, or denial with clear justifications.

  • Identify potential fraudulent claims and refer cases as necessary for investigation.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • Bachelor's Degree in Business Administration.
  • Adjusters License from the Office of the Commissioner of Insurance of Puerto Rico (OCS).
  • Demonstrated experience and/or knowledge in claims related to the following coverage's: Accident, Medical Expenses, Cancer, Critical Illnesses, Disability, Hospitalization, and SINOT, among others including policy interpretation.
  • Strong ability to perform mathematical calculations.
  • Demonstrate flexibility and adaptability to work in a fast moving and challenging environment.
  • Proficient in MS Applications (Word, Excel and Power Point).
  • Intermediate knowledge of the structure and content of the English and Spanish Language.

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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