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Auto Claims Adjuster Jobs in Puerto Rico (NOW HIRING)

Grupo Triple-S

Casualty Manager

Guaynabo, PR · On-site

Supervise and manage legal and non-legal adjusters in the casualty/legal claims area. * Supervise coverage analysis for all litigated claims and coordinating support for coverage analysis in non ...

All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Jobs in Puerto Rico

Auto Claims Adjuster information

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and job stability in the insurance industry.
More about Auto Claims Adjuster jobs

What are popular job titles related to Auto Claims Adjuster jobs in Puerto Rico?

For Auto Claims Adjuster jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Auto Claims Adjuster jobs in Puerto Rico look for?

The top searched job categories for Auto Claims Adjuster jobs in Puerto Rico are:

What are popular job titles related to Auto Claims Adjuster jobs in PR?

For Auto Claims Adjuster jobs in PR, the most frequently searched job titles are:

Auto Claims Adjuster jobs near you
Infographic showing various Auto Claims Adjuster job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Auto Insurance Adjuster (Ponce & Mayagüez)

Firma de Reclutamiento en PR

Mayaguez, PR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Responsibilities:

  • Evaluate, analyze and adjust claims according to policies. 
  • Examine property claim forms and other records to determine insurance coverage.
  • Analyze and verify insurance claims for accuracy, completeness, and eligibility.
  • Investigate and assess damage to property and auto.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Prepare report of findings of investigation accordingly.
  • Negotiates and transacts auto physical damage severity claims with policyholders and claimants.
  • Prepare the necessary documentation to process the payment and / or close the claim without payment.
  • Documents steps taken to request extensions of terms to the Office of the Insurance Commissioner


Requirements:

  • Bachelor's degree from an accredited university, or a combination of equivalent education and experience as an insurance adjuster.
  • Must have a valid Insurance Adjuster License issued by the Puerto Rico Insurance Commissioner. 
  • Proficient in Excel, Word, and Outlook.
  • Multitasking person with accuracy.
  • Decision making and problem-solving skills.
  • Bilingual (Spanish and English). 
  • Excellent interpersonal skills, service and conflict resolution.

Employer with Equal Employment Opportunity.