1

Auto Claim Processor Jobs (NOW HIRING)

A Personal lines Auto Claim Examiner at Chubb Insurance is responsible for handling 1st and 3rd ... the process * Promptly analyzing first reports and contacting insureds/claimants * Evaluating ...

A Personal lines Auto Claim Examiner at Chubb Insurance is responsible for handling 1st and 3rd ... the process * Promptly analyzing first reports and contacting insureds/claimants * Evaluating ...

The Auto Claim Manager for Total Loss will be responsible for overseeing the management and processing of Total Loss and Theft & Fire Personal Line and Commercial Auto Claims, ensuring that all ...

Outside Auto Appraiser

Bridgewater, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Brockton, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Waltham, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Barnstable, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Bridgewater, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Lakeville, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Woburn, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

Cambridge, MA · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

Outside Auto Appraiser

New York, NY · Remote

$63.80K - $105.40K/yr

... claim life cycle, including but not limited to prompt contact, explaining the process, setting ... Two years of auto appraisal experience preferred; prior experience with insurance carrier. * Strong ...

next page

Showing results 1-20

Auto Claim Processor information

See salary details

$12

$19

$26

How much do auto claim processor jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for auto claim processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Claim Processor, and why are they important?

To thrive as an Auto Claim Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or training in claims handling. Familiarity with claims management software, such as Guidewire or ClaimCenter, and knowledge of industry regulations are typically required. Excellent communication, problem-solving, and customer service skills help you effectively manage claims and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with legal and company standards.

What are some common challenges faced by Auto Claim Processors, and how can they be managed effectively?

Auto Claim Processors often encounter challenges such as handling high volumes of claims, navigating complex policy details, and effectively communicating with policyholders and repair shops. Managing these tasks requires strong organizational skills, meticulous attention to detail, and the ability to stay calm under pressure. Building good relationships with colleagues and regularly updating knowledge of insurance guidelines can help streamline processes and reduce errors.

What is an Auto Claim Processor?

An Auto Claim Processor is a professional responsible for reviewing, evaluating, and processing insurance claims related to automobile accidents or damages. They gather necessary information from policyholders, assess documentation, verify coverage, and determine the validity of claims. Auto Claim Processors work closely with customers, adjusters, and repair shops to ensure claims are resolved efficiently and in accordance with company policies and legal guidelines. Their role is crucial in helping policyholders receive timely reimbursements or repairs for their vehicles.

What is the difference between Auto Claim Processor vs Insurance Claims Adjuster?

AspectAuto Claim ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing or certification often required
Work EnvironmentOffice setting, processing claims primarily via computerField and office work, inspecting damages and interviewing claimants
Industry UsageCommon in auto insurance companies, focusing on claim processingUsed across various insurance sectors, including auto, property, and casualty
Job FocusReviewing and processing auto insurance claims efficientlyAssessing damages, determining claim validity, and adjusting settlements

Auto Claim Processors primarily handle the administrative side of auto insurance claims, focusing on data entry and claim processing. Insurance Claims Adjusters, on the other hand, evaluate damages and determine settlement amounts, often visiting accident sites. Both roles require insurance knowledge and certifications, but their daily tasks and work environments differ significantly.

More about Auto Claim Processor jobs
Infographic showing various Auto Claim Processor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, and 23% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.
Auto Claim Examiner

Auto Claim Examiner

Chubb

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Chubb rating

8.1

Company rating: 8.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

130th of 259 rated insurance


Job description

Job Description
Join Our Talent Pipeline at Chubb!!!
Chubb is continuously seeking talented and experienced Auto Claims Adjusters in Personal Lines, Commercial Lines, and Total Loss to join our dynamic team. If you're passionate about delivering exceptional service and want to be part of a world leader in the insurance industry, we want to hear from you!
Why Chubb?
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. Join us in our commitment to excellence, integrity, and respect, and help us make a positive difference in the lives of our clients and communities. Together, we can shape a safer, more secure world.
Locations:
These position require in-office presence. We are seeking candidates in Phoenix, AZ, Alpharetta, GA, Chesapeake, VA and O'Fallon, MO.
What We're Looking For:
We are building a pipeline of qualified candidates for upcoming positions in Auto Claims Adjusting. Ideal candidates will have experience in:
  • Personal Auto Claims: A Personal lines Auto Claim Examiner at Chubb Insurance is responsible for handling 1st and 3rd party ADP claims.
  • Commercial Auto Claims: A Commercial Auto Examiner at Chubb Insurance is responsible for handling and investigating claims related to commercial vehicles (such as trucks, vans, and company cars) insured by Chubb.
  • Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims.

The examiner role entails:
  • Reviewing and analyzing personal or commercial auto claims to determine coverage, liability, and damages
  • Communicating with policyholders, claimants, witnesses, and other involved parties to gather facts and documentation
  • Coordinating with repair shops and legal professionals as needed
  • Evaluating police reports, accident photos, and other evidence
  • Calculating and negotiating settlements within Chubb's guidelines and authority limits
  • Ensuring compliance with regulations and internal policies, including identifying potential fraudulent claims
  • Maintaining accurate claim documentation and providing strong customer service throughout the process
  • Promptly analyzing first reports and contacting insureds/claimants
  • Evaluating contract language and identifying coverage issues
  • Developing action plans for timely investigations and loss analyses
  • Maintaining active file diaries to ensure efficient case resolution and quick recovery
  • Cultivating strong relationships with internal and external stakeholders

Qualifications
Experience and Skills Needed:
  • Bachelor's Degree or equivalent experience.
  • Minimum of 1 year of Auto Claims Adjusting experience required in Personal, Commercial and/or Total Loss.
  • Strong understanding of insurance contracts, legal requirements, and regulations.
  • Excellent skills in customer service, investigation techniques, and negotiation.
  • Ability to prioritize multiple tasks and work both in-person and remotely.

Join Our Talent Pool
If you're interested in future opportunities with Chubb, we encourage you to connect with us and submit your resume. By joining our talent pipeline, you'll be among the first to hear about exciting new openings that match your skills and experience!
Benefits of Working at Chubb:
We offer a best-in-class benefits package that includes:
  • Competitive compensation and performance-based bonuses
  • Medical, dental, and vision coverage starting on your first day
  • Generous paid time off (PTO) and 10 paid holidays each year
  • Up to 9% 401(k) contribution from Chubb
  • Tuition and education reimbursement
  • Professional training and development programs
  • Employee Stock Purchase Plan

Ready to take the next step in your career? Apply today, submit your resume and join our talent pipeline.
Let's shape the future of insurance together at Chubb!
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chubb logo

About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US