Systems Engineer II
Ligonier, IN · On-site
Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet) Participates in 24/7 on-call rotation Perform other duties as assigned by management. What You Have Done: Excellent organizational ...
Systems Engineer II
Ligonier, IN · On-site
Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet) Participates in 24/7 on-call rotation Perform other duties as assigned by management. What You Have Done: Excellent organizational ...
Systems Engineer II
Ligonier, IN · On-site
Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet) * Participates in 24/7 on-call rotation * Perform other duties as assigned by management. What You Have Done: * Excellent ...
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Systems Engineer II
Ligonier, IN · On-site
Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet) * Participates in 24/7 on-call rotation * Perform other duties as assigned by management. What You Have Done: * Excellent ...
Att Firstnet information
What is the difference between Att Firstnet vs Att Network Technician?
| Aspect | Att Firstnet | Att Network Technician |
|---|---|---|
| Certifications | FCC licenses, industry-specific training | FCC licenses, technical certifications (e.g., CompTIA, Cisco) |
| Work Environment | Fieldwork, outdoor installations, network setup | Field and technical support, troubleshooting, network maintenance |
| Employer & Industry Usage | Primarily in telecommunications, public safety networks | Telecommunications companies, network service providers |
| Common Search & Comparison | Yes | Yes |
Att Firstnet and Att Network Technician roles both involve working with telecommunications networks, often requiring similar certifications and working in field environments. While Att Firstnet focuses on deploying and maintaining FirstNet public safety networks, Att Network Technicians handle broader network troubleshooting and support across various telecom services. Both roles are essential in ensuring reliable communication infrastructure.
What are popular job titles related to Att Firstnet jobs in Indiana? For Att Firstnet jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Att Firstnet jobs in Indiana look for? The top searched job categories for Att Firstnet jobs in Indiana are:
Job description
What You Will Do:
This position is responsible for resolving Tier 1 and Tier 2 customer requests via phone, email, and ticket entry.
Promote a high level of customer satisfaction through proper telephone techniques and respond with the appropriate amount of urgency to user problems.
New hire setup and orientation.
Assign username, password, and access right permissions for the computer systems and applications.
Identify, research, and resolve technical problems
Maintain appropriate documentation on procedures, configurations, and equipment inventory.
Oversee installation, configuration, administration, maintenance, and support of service/management applications or infrastructure components incorporated at clients existing or future computing infrastructure.
Monitor the ongoing operation and perform activities to assist with performance tuning, troubleshooting of hardware, OS, and application issues.
Support software/hardware on equipment such as scanners, copiers, printers, monitors, and other peripherals.
Network Cabling / Server reboots / general network troubleshoot.
Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet)
Participates in 24/7 on-call rotation
Perform other duties as assigned by management.
What You Have Done:
Excellent organizational, written, and verbal communication skills.
Minimum 5 years experience of Tier 2 desktop support.
Experience working in Active Directory, User Support and Group Policy support
Windows based computer literacy, and familiar with helpdesk procedures.
Knowledge of Microsoft Windows based software and troubleshooting techniques.
Knowledge of PC hardware installation, troubleshooting, and resolution techniques.
Ability to install and deploy Windows based PC's.
Possess working knowledge of the Microsoft Office O365 Suite, including: Word, Excel, and PowerPoint.
Microsoft Modern Workplace certification is desired.