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Att Customer Rep Jobs (NOW HIRING)

Business Development Firm

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AT&T Representative

Parkland, FL · On-site

$50K - $62K/yr

Increase customer satisfaction and retention by assessing their needs and providing solutions that benefit them, resulting in having a higher quality of service and bolstering profit margins

Hayward C. Team

AT&T Sales Representative

Kansas City, MO · On-site

$48K - $55K/yr

Our goal is to provide products and services that will positively impact customers' lives while ... As an AT&T Sales Representative, you will be the first point of contact for current and prospective ...

Hayward C. Team

AT&T Sales Representative

Kansas City, MO · On-site

$48K - $55K/yr

Our goal is to provide products and services that will positively impact customers' lives while ... As an AT&T Sales Representative, you will be the first point of contact for current and prospective ...

Hayward C. Team

AT&T Sales Representative

Kansas City, MO · On-site

$48K - $55K/yr

Our goal is to provide products and services that will positively impact customers' lives while ... As an AT&T Sales Representative, you will be the first point of contact for current and prospective ...

Noble Lead Strategies

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AT&T Sales Representative

Omaha, NE · On-site

$800 - $1.5K/wk

Represent AT&T products and services in a face-to-face setting ... Engage customers with confidence and professionalism * Identify customer needs and recommend ...

First Class International Marketing

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AT&T Sales Representative

Perdido Key, FL · On-site

$45K - $65K/yr

Authorized AT&T Dealer | Sales Representative About First Class International Marketing First Class ... We partner with industry leaders like AT&T to build brand awareness, drive customer acquisition ...

New

Noble Lead Strategies

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AT&T Sales Representative

Omaha, NE · On-site

$800 - $1.5K/wk

Represent AT&T products and services in a face-to-face setting ... Engage customers with confidence and professionalism * Identify customer needs and recommend ...

First Class International Marketing

Be Seen First

AT&T Sales Representative

Perdido Key, FL · On-site

$45K - $65K/yr

Authorized AT&T Dealer | Sales Representative About First Class International Marketing First Class ... We partner with industry leaders like AT&T to build brand awareness, drive customer acquisition ...

New

AT&T

Call Center Customer Service Representative

Mesa, AZ · On-site

$25.02/hr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Customer Service Representative), you'll support business customers with a wide range of requests ...

Legacy Forge

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Sales Representative - AT&T

Overland, KS · On-site

$800 - $1.5K/wk

Launch Your Career Representing a Fortune 500 Brand | Authorized AT&T Dealer Legacy Forge is hiring ... Educate customers on current promotions, plans, and technology solutions * Build rapport and ...

Legacy Forge

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Sales Representative - AT&T

Overland, KS · On-site

$800 - $1.5K/wk

Launch Your Career Representing a Fortune 500 Brand | Authorized AT&T Dealer Legacy Forge is hiring ... Educate customers on current promotions, plans, and technology solutions * Build rapport and ...

GSM BUSINESS SOLUTIONS INC

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AT&T Sales Representative

Simpsonville, SC · On-site

$960 - $1.1K/wk

As a sales representative, you'll represent AT&T and be the main point of contact with their customers. What You'll Do: * Build retail brand awareness for our client AT&T * In-store customer/client ...

GSM BUSINESS SOLUTIONS INC

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AT&T Sales Representative

Simpsonville, SC · On-site

$960 - $1.1K/wk

As a sales representative, you'll represent AT&T and be the main point of contact with their customers. What You'll Do: * Build retail brand awareness for our client AT&T * In-store customer/client ...

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Att Customer Rep information

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How much do att customer rep jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for att customer rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T Customer Representative, and why are they important?

To thrive as an AT&T Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and common digital platforms is typically required. Outstanding patience, active listening, and a customer-focused attitude help representatives excel in resolving customer inquiries and building rapport. These skills and qualities are vital for delivering excellent service, retaining customers, and meeting performance targets in a competitive telecommunications environment.

How much commission do AT&T sales reps make?

AT&T sales representatives typically earn a combination of base salary and commission, with commissions often based on sales performance and product sales targets. Commission rates can vary depending on the specific role, location, and sales goals, but they generally make a significant portion of their income through commissions. Successful reps with strong sales skills can earn higher commissions and overall compensation.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based bonuses and benefits such as health insurance and paid time off.

How does an AT&T Customer Representative typically collaborate with other departments to resolve customer issues?

AT&T Customer Representatives frequently work closely with technical support teams, billing departments, and sales specialists to address and resolve customer concerns efficiently. When a customer's issue requires expertise beyond the representative's scope, they coordinate with these internal teams, ensuring a smooth handoff and timely follow-up. This collaborative approach helps deliver comprehensive solutions and maintains high customer satisfaction. Representatives often document interactions and updates in the system so all involved departments have the necessary context.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Representative typically involves completing an online application, passing a skills assessment, and participating in an interview. The hiring process can vary in length but generally requires good communication skills and customer service experience. Candidates should also be prepared for background checks and possibly drug screening.

What are AT&T Customer Representatives?

AT&T Customer Representatives are professionals who assist customers with their service needs, answer questions, resolve issues, and provide information about AT&T products and services. They typically handle inquiries via phone, chat, email, or in-person at AT&T retail locations. Their primary goal is to ensure customer satisfaction by addressing concerns, troubleshooting problems, and helping customers make informed decisions about their accounts and services. They may also be responsible for processing payments, updating account information, and suggesting new services or upgrades.

What is the difference between Att Customer Rep vs Att Customer Service Associate?

AspectAtt Customer RepAtt Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, retail stores, or online support channelsCall centers, retail locations, or remote customer support
Employer & Industry UsageTelecommunications, retail, and service industriesTelecommunications, retail, and service industries
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing entry-level customer support roles

The Att Customer Rep and Att Customer Service Associate roles are similar, often overlapping in work environment and industry. The main difference lies in job titles used by different departments or locations, but both focus on assisting customers, resolving issues, and providing support within the telecommunications and retail sectors.

Is being an AT&T sales rep worth it?

AT&T sales representatives typically earn a base salary plus commissions, with opportunities for bonuses based on sales performance. The role requires strong communication skills, product knowledge, and customer service abilities, often involving a flexible schedule. Compensation and job satisfaction can vary depending on individual performance and work environment.
More about Att Customer Rep jobs
What cities are hiring for Att Customer Rep jobs? Cities with the most Att Customer Rep job openings:
What states have the most Att Customer Rep jobs? States with the most job openings for Att Customer Rep jobs include:
What job categories do people searching Att Customer Rep jobs look for? The top searched job categories for Att Customer Rep jobs are:
Att Customer Rep jobs near you
Infographic showing various Att Customer Rep job openings in the United States as of July 2026, with employment types broken down into 52% Locum Tenens, 41% Full Time, 1% Part Time, 1% Contract, and 5% Summer. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Strategic Sales Development Representative

Strategic Sales Development Representative

MY WIRELESS

Las Vegas, NV

$25/hr

Full-time

Posted 13 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

As a Sales Development Representative (SDR), you will be the first point of contact for prospective AT&T customers. Your mission is simple: turn leads into confirmed, in-person appointments for our retail sales team to close. You won't be selling on the phone — you'll be opening doors. The closing happens in person, by our sellers. Your success is measured by the quality and volume of appointments you set and the sales that result from them. 

WHAT YOU'LL DO 

  • Make outbound calls to prospective AT&T Fiber and Wireless customers using leads sourced through AT&T's Customer Connect Lead Management (CCLM) system, including AT&T-provided lists and customer interaction follow-up leads from our field teams. 

  • Follow the My Wireless call script framework to qualify customer interest and book confirmed in-person appointments for our field sellers — no closing on the phone. 

  • Log every call outcome and appointment detail in CCLM in real time, ensuring accurate disposition tracking after every dial. 

  • Notify Store Managers and Market Managers immediately after each appointment is set, providing full customer context so the right seller can be assigned. 

  • Maintain daily dial targets and appointment metrics, consistently working toward both volume (appointments set) and quality (appointments kept and closed) goals. 

  • Handle objections professionally and compliantly, following established DNC (Do Not Call) protocols without exception. 

  • Use Dialpad as the primary dialing platform, keeping call activity and notes current throughout the shift. 

  • Collaborate with the SDR team and execution leads to continuously improve call quality and appointment conversion. 

HOW SUCCESS IS MEASURED 

SDR performance is evaluated on a combination of appointment quality and downstream sales outcomes: 

  • Appointments Kept — confirmed appointments where the field seller and customer are both present 

  • Appointments Closed — kept appointments that result in a sold AT&T Fiber and/or Wireless product 

  • Contact Rate — percentage of dials that result in a live conversation 

  • CCLM Compliance — accuracy and timeliness of all call dispositions and appointment logs 

Numeric targets (daily dials, set rate, kept rate) will be established during the 30-day ramp period before formal quota applies. 

TOOLS & TECHNOLOGY 

  • Dialpad — outbound dialing platform 

  • CCLM (AT&T Customer Connect Lead Management) — lead source and disposition system 

  • AT&T mySUCCESS / Opus — performance and sales tracking 

  • Standard communication tools as assigned 

WHAT WE OFFER 

  • Competitive base pay with performance-based incentive structure 

  • On-site role at our Santa Ana, CA or Las Vegas, NV headquarters — dedicated team environment 

  • Direct pipeline into a high-performing outside sales organization with room to grow 

  • AT&T product knowledge and sales training 

  • A clear, structured process designed for your success from day one 

Required 

  • 1+ year of experience in outbound calling, customer service, telemarketing, or inside sales 

  • Clear, confident verbal communication — you're comfortable making high-volume calls and handling rejection professionally 

  • Strong listening skills — you qualify and pivot quickly without being pushy 

  • Organized and detail-oriented — you log activity in real time and don't let follow-ups fall through the cracks 

  • Bilingual in English and Spanish is a strong plus given the markets we serve 

  • Comfortable working in a structured, on-site team environment at our HQ 

Preferred 

  • Prior experience with CRM or lead management tools (AT&T CCLM, Salesforce, HubSpot, or similar) 

  • Experience with cloud-based dialers (Dialpad, RingCentral, Five9, or similar) 

  • Background in telecom, wireless, or internet service sales 

  • Familiarity with AT&T products — Fiber, Wireless, or converged offerings 

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