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Att Customer Rep Jobs in Florida (NOW HIRING)

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We partner with industry leaders like AT&T to build brand awareness, drive customer acquisition ... Represent AT&T products and services within partnered retail locations * Proactively engage ...

Be Seen First

We partner with industry leaders like AT&T to build brand awareness, drive customer acquisition ... Represent AT&T products and services within partnered retail locations * Proactively engage ...

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Att Customer Rep information

What is the difference between Att Customer Rep vs Att Customer Service Associate?

AspectAtt Customer RepAtt Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, retail stores, or online support channelsCall centers, retail locations, or remote customer support
Employer & Industry UsageTelecommunications, retail, and service industriesTelecommunications, retail, and service industries
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing entry-level customer support roles

The Att Customer Rep and Att Customer Service Associate roles are similar, often overlapping in work environment and industry. The main difference lies in job titles used by different departments or locations, but both focus on assisting customers, resolving issues, and providing support within the telecommunications and retail sectors.

What are popular job titles related to Att Customer Rep jobs in Florida?

For Att Customer Rep jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Att Customer Rep jobs in Florida look for?

The top searched job categories for Att Customer Rep jobs in Florida are:

What cities in Florida are hiring for Att Customer Rep jobs?

Cities in Florida with the most Att Customer Rep job openings:

Infographic showing various Att Customer Rep job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Chat Customer Support Representative - AT&T

Tampa, FL • On-site


OneTouch Direct
Marketing • 501 - 1,000 employees

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

449th of 499 rated business services

People enjoy working here

Paid breaks

Respectful managers


$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago


Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups


What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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