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Atm Qa Jobs (NOW HIRING)

CCBank

Digital Banking Manager

Pleasant Grove, UT · On-site

$81K - $122K/yr

... card services, ATM operations, and treasury management support. This role focuses on customer ... Policies, Procedures & Quality Assurance * Ensure customer service procedures and workflows are ...

New

CCBank

Digital Banking Manager

Pleasant Grove, UT · On-site

Policies, Procedures & Quality Assurance * Ensure customer service, payments, and account opening procedures and workflows are followed consistently. * Assist in updating service procedures, scripts ...

New

Brink's Incorporated

Product Support Manager

... and ATM managed services. Our customers include financial institutions, retailers, government ... Performance Metrics & Accountability • Develop, refine, and monitor KPIs and quality assurance ...

Accel Entertainment

Warehouse Manager

Peoria, IL

Oversee and direct VGT, Amusement equipment, ATM, and redemption machine cleaning, refurbishment ... Establish quality controls for preparing and affixing serial labels, quality assurance checklists ...

New

Accel Entertainment

Warehouse Manager

Peoria, IL · On-site

Oversee and direct VGT, Amusement equipment, ATM, and redemption machine cleaning, refurbishment ... Establish quality controls for preparing and affixing serial labels, quality assurance checklists ...

New

Austin Bank

Floater Teller for Southwest Region

Frankston, TX · On-site

$16 - $19.75/hr

Processes night depository, ATM, and Bank-by-mail deposits. Receives checks and cash for deposit ... Maintains established department and Bank policies, procedures and objectives and quality assurance ...

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Atm Qa information

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$15

$44

$64

How much do atm qa jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for atm qa in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

Is QA still in demand?

Quality Assurance (QA) roles, including those for QA analysts and testers, remain in demand across various industries due to the ongoing need for software and product quality. Skills in automation tools, scripting, and understanding of development processes enhance job prospects in QA positions.

What are the key skills and qualifications needed to thrive as an ATM QA, and why are they important?

To thrive as an ATM QA (Automated Teller Machine Quality Assurance), you need a strong background in software testing, knowledge of ATM operations, and experience with test case design, often supported by a degree in computer science or a related field. Familiarity with QA automation tools, defect tracking systems, and payment processing protocols such as ISO 8583 is typically required. Attention to detail, analytical thinking, and effective communication are essential soft skills for identifying issues and collaborating with development teams. These skills ensure accurate testing, minimize downtime, and help deliver secure, reliable ATM services to users.

What does an ATM QA do?

An ATM QA (Automated Teller Machine Quality Assurance) professional is responsible for testing and ensuring the reliability, safety, and performance of ATM software and hardware systems. Their role involves creating and executing test plans, identifying bugs or vulnerabilities, and verifying that ATM functionality meets regulatory and security standards. ATM QA specialists often collaborate with development teams to resolve issues and help implement new features, ensuring a seamless user experience for customers. They may also be involved in regression, functional, and security testing, both in simulated and live environments.

What is the difference between Atm Qa vs ATM Technician?

AspectAtm QaATM Technician
CredentialsQuality assurance certifications, technical knowledgeTechnical certifications, hardware/software skills
Work EnvironmentOffice, testing labs, on-site inspectionsOn-site at ATM locations, repair sites
Employer & IndustryBanking, financial services, ATM manufacturingBanking, retail, ATM service providers

Atm Qa professionals focus on testing and quality assurance of ATM systems, ensuring functionality and security, often working in labs or offices. ATM Technicians perform repairs and maintenance directly at ATM sites. While both roles require technical knowledge, Atm Qa emphasizes testing protocols, whereas ATM Technicians focus on hardware troubleshooting and repairs.

How does an ATM QA engineer typically collaborate with software developers and operations teams to ensure seamless ATM deployments?

ATM QA engineers work closely with software developers to understand new features, bug fixes, and technical requirements specific to ATM applications. They are often involved in reviewing code changes, creating test cases, and validating new builds in test environments that replicate real-world ATM scenarios. Collaboration with operations teams is also crucial, as QA engineers coordinate to schedule testing windows and ensure smooth rollouts without disrupting customer access to ATMs. This cross-functional teamwork helps identify issues early, reduces downtime, and maintains high service quality for end users.

Is QA tester a hard job?

A QA tester role, such as ATM QA, involves identifying and reporting software issues, which requires attention to detail, analytical skills, and knowledge of testing tools. The job can be challenging due to the need for thorough testing, understanding of software development processes, and sometimes tight deadlines, but it is manageable with proper training and experience.

What is the QA tester's salary?

The salary for an ATM QA tester typically ranges from $50,000 to $80,000 annually, depending on experience, location, and certifications. QA testers in financial or banking sectors may earn higher wages, especially if they have skills in automation tools and testing frameworks.

Are QA testers in demand in 2026?

QA testers, including those in ATM quality assurance roles, are expected to remain in demand due to ongoing needs for software and hardware testing in financial and technology sectors. Skills in automation tools and understanding of testing frameworks will enhance job prospects as companies prioritize quality and security standards.
More about Atm Qa jobs
What cities are hiring for Atm Qa jobs? Cities with the most Atm Qa job openings:
What states have the most Atm Qa jobs? States with the most job openings for Atm Qa jobs include:
What job categories do people searching Atm Qa jobs look for? The top searched job categories for Atm Qa jobs are:
Atm Qa jobs near you
Infographic showing various Atm Qa job openings in the United States as of July 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.
Digital Banking Manager

Digital Banking Manager

CCBank

Pleasant Grove, UT • On-site

$81K - $122K/yr

Other

Posted 6 days ago

New

Job description

Summary
The Digital Banking Manager is responsible for leading the delivery of high quality customer service across the bank's digital banking channels, including online and mobile banking, debit and credit card services, ATM operations, and treasury management support.
This role focuses on customer experience, service quality, team performance, and issue resolution, ensuring customers receive timely, accurate, and professional support. The Digital Banking Manager oversees service workflows, monitors service level agreements (SLAs), coaches team members, and collaborates with internal partners to resolve issues that impact the customer experience.
Responsibilities
Customer Service Leadership
  • Lead and support the Digital Banking team in delivering consistent, high quality customer service across all digital banking channels.
  • Ensure customer inquiries, requests, and issues are handled professionally, efficiently, and in accordance with service standards.
  • Address escalated customer service issues and ensure timely resolution.
  • Promote a customer first mindset while balancing service quality with operational expectations.

Service Level & Performance Management
  • Monitor team performance against established service level agreements (SLAs), response times, and quality standards.
  • Identify service trends, recurring customer issues, and opportunities for improvement.
  • Implement workflow, staffing, or process adjustments to improve service delivery.
  • Review service metrics and provide performance updates to leadership as needed.

Team Management & Development
  • Supervise, coach, and develop Digital Banking staff.
  • Set clear expectations for service behavior, productivity, and quality.
  • Support onboarding, training, and ongoing skill development.
  • Provide regular feedback and address performance issues promptly and constructively.

Issue Resolution & Escalation Management
  • Serve as a primary escalation point for complex or sensitive customer service matters.
  • Coordinate with Operations, IT, Fraud, Risk, and vendors to resolve customer impacting issues.
  • Ensure issues and escalations follow documented processes.
  • Maintain clear documentation of issues, resolutions, and follow up actions.

Policies, Procedures & Quality Assurance
  • Ensure customer service procedures and workflows are followed consistently.
  • Assist in updating service procedures, scripts, and job aids related to digital banking.
  • Conduct periodic quality reviews to ensure accuracy, consistency, and compliance.
  • Recommend enhancements to improve customer experience and reduce service friction.

Collaboration & Internal Coordination
  • Partner with internal teams to address service issues affecting customers.
  • Communicate customer trends, service risks, and recurring issues to leadership.
  • Support implementation of changes that impact digital banking service processes.
  • Participate in projects aimed at improving service delivery and customer satisfaction.

Other Duties
  • Perform additional duties as assigned to support Digital Banking operations.

Specifications and Requirements
Experience
  • Three (3) to five (5) years of experience in banking customer service, digital banking support, or operations management.
  • Prior supervisory or people management experience required.

Knowledge & Skills
  • Strong understanding of customer service principles within a financial services environment.
  • Experience managing service queues, escalations, and performance metrics.
  • Demonstrated ability to coach and develop staff.
  • Strong interpersonal, communication, and problem solving skills.

Education
  • High School Diploma or equivalent required.
  • Bachelor's degree in Business, Finance, or a related field preferred.

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