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At&T Call Center Jobs (NOW HIRING)

Call Center Representative - Remote

$16.50 - $20.50/hr

Overview At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is ... M 9am-3pm T-F 10am-2pm Candidates must have a pleasant speaking voice, professional mannerisms ...

Call Center

Del Valle, TX · On-site

$16/hr

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

Call Center

Del Valle, TX · On-site

$16/hr

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

Call Center Manager

Montgomery, AL · On-site

$111K - $150K/yr

Call Center, Call Center Management, Call Center Operations Certifications: None Experience: 5 + ... MEANINGFUL WORK AND PERSONAL IMPACT As a Customer Service Sr Manager, the work you'll do at GDIT ...

Call Center Representative

Bothell, WA · On-site

$150K - $200K/yr

We're growing our call center and looking for driven representatives to help convert inbound ... t just applying for a job; you are being fast-tracked to the decision-makers at the leading ...

Apply Early

To lead, direct, and optimize a team of telesales representatives in a consumer call center ... AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

This isn't just a "call center job" -- this is a performance-driven role where your hustle and ... A positive, empowering culture at a company that actually cares about its people i. The chance to ...

Apply Early

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

This isn't just a "call center job" - this is a performance-driven role where your hustle and ... A positive, empowering culture at a company that actually cares about its people i. The chance to ...

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

This isn't just a "call center job" -- this is a performance-driven role where your hustle and ... A positive, empowering culture at a company that actually cares about its people i. The chance to ...

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

This isn't just a "call center job" -- this is a performance-driven role where your hustle and ... A positive, empowering culture at a company that actually cares about its people * The chance to ...

Call Center

Marietta, GA · On-site

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday ... This role begins with 3 months of onsite training at the West Cobb location before transitioning to ...

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

This isn't just a "call center job" -- this is a performance-driven role where your hustle and ... A positive, empowering culture at a company that actually cares about its people i. The chance to ...

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At T Call Center information

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$10

$17

$25

How much do at&t call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for at&t call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the most common challenges faced by agents working in an AT&T call center, and how can they overcome them?

Agents in AT&T call centers often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new products or procedures. Successfully managing stress and maintaining a positive attitude are crucial for handling these challenges. Team leaders and supervisors typically provide ongoing training, support, and regular feedback to help agents improve their communication skills and product knowledge. Building strong teamwork and using available resources, such as knowledge bases and escalation protocols, can also make daily tasks more manageable and rewarding.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative, and why are they important?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic troubleshooting tools are important. Patience, active listening, and resilience distinguish top performers in this role. These skills ensure customer issues are resolved efficiently, leading to high satisfaction and retention in a fast-paced environment.

What is an AT&T call center?

An AT&T call center is a customer service facility where agents handle inquiries, technical support, billing issues, and sales for AT&T products and services. Employees answer phone calls, resolve customer concerns, and provide information about wireless, internet, and TV services. These centers play a vital role in ensuring customer satisfaction and maintaining AT&T's reputation for service. Working in an AT&T call center typically involves shift work, communication skills, and familiarity with AT&T's offerings.

What is the difference between At&T Call Center vs Customer Service Representative?

AspectAt&T Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, training in telecom productsHigh school diploma, customer service skills
Work EnvironmentCall center setting, inbound/outbound callsOffice or retail, direct customer interaction
Employer & IndustryTelecommunications, At&TVarious industries, retail, service sectors

At&T Call Center roles focus on handling telecom-related inquiries within a call center environment, often requiring specific product knowledge. Customer Service Representatives work across industries, providing direct support to customers in various settings. While both roles involve customer interaction, At&T Call Center positions are specialized in telecom services, whereas Customer Service Representatives have broader industry applications.

More about At T Call Center jobs
What cities are hiring for At&T Call Center jobs? Cities with the most At&T Call Center job openings:
What states have the most At&T Call Center jobs? States with the most job openings for At&T Call Center jobs include:
Infographic showing various At&T Call Center job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Remote

Call Center Remote

Remote

$16.50 - $20.50/hr

Other

Vision, Retirement, PTO

Posted 28 days ago


Job description

Overview
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values - PATIENTS.
The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing excellence in customer service.
Position is fully REMOTE. Applicants must reside in one of the following states to be considered and eligible for hire: PA, MD, VA, DC, FL, GA.
Responsibilities include but are not limited to answering new and existing patient inquiries, scheduling/rescheduling appointment requests, and completing daily administrative tasks for our growing Call Center support team.
The right candidate must have excellent interpersonal and communication skills, be detail oriented, and have a proven track record of being a team player. Additionally, candidates must have a high level of proficiency at handling customer service inquires and/or medical appointment scheduling. Experience in a health/patient care environment is desired.
Responsibilities
What You Will Do:
  • Respond to incoming calls efficiently and effectively with the highest level of quality service.
  • Handle inbound calls with the goal of increasing business through customer satisfaction and retention.
  • Answer general questions from patients with courtesy and patience.
  • Confirm, schedule, and reschedule appointments, as necessary.
  • Follow up with patients on scheduled appointments
  • Update patient demographics.
  • Collect and verify insurance information
  • Make outbound calls to patients and clinics.
  • Handle online appointment requests.
  • Handle email inquiries.
  • Task messages to clinics.
What You Will Bring:
  • Excellent customer service and communication skills
  • Knowledgeable in Microsoft Word, Outlook, and Excel as well as accuracy in data entry/typing & computerized scheduling systems (EMR/EHR)
  • Bi-lingual (English/Spanish) preferred (but not necessary)
  • Professional and confidential work ethic maintaining patient privacy by adhering to all applicable HIPAA regulations.
  • Ability to handle multiple inbound calls in a fast-paced, challenging environment.
  • Ability to multitask and navigate several systems at the same time.
  • Positive cheerful attitude.
  • Demonstration of critical thinking skills.
  • Excellent time management skills.
  • Ability to prioritize tasks.
  • Work collaboratively & courteously with all other departments to ensure a positive patient experience.
  • Perform various administrative functions and other duties/projects as assigned.
Qualifications
ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
The shift(s) we are currently hiring for:
M 9am-3pm T-F 10am-2pm
Candidates must have a pleasant speaking voice, professional mannerisms, excellent computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment.
What we offer:
  • Competitive compensation package
  • Excellent comprehensive benefits
  • 401(K)
  • Significant eye care discounts
  • Continuing education allowances
  • Career growth and development
  • PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Employees will be provided with company computer and equipment.