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At&T Call Center Jobs (NOW HIRING)

Call Center

Eau Claire, WI ยท On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Must be able to work ONSITE at the General Office in Eau Claire, WI * Must be proficient with ...

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Must be able to work ONSITE at the General Office in Eau Claire, WI * Must be proficient with ...

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

Call Center

Del Valle, TX ยท On-site

$16/hr

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

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At T Call Center information

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How much do at&t call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for at&t call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the most common challenges faced by agents working in an AT&T call center, and how can they overcome them?

Agents in AT&T call centers often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new products or procedures. Successfully managing stress and maintaining a positive attitude are crucial for handling these challenges. Team leaders and supervisors typically provide ongoing training, support, and regular feedback to help agents improve their communication skills and product knowledge. Building strong teamwork and using available resources, such as knowledge bases and escalation protocols, can also make daily tasks more manageable and rewarding.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative, and why are they important?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic troubleshooting tools are important. Patience, active listening, and resilience distinguish top performers in this role. These skills ensure customer issues are resolved efficiently, leading to high satisfaction and retention in a fast-paced environment.

What is an AT&T call center?

An AT&T call center is a customer service facility where agents handle inquiries, technical support, billing issues, and sales for AT&T products and services. Employees answer phone calls, resolve customer concerns, and provide information about wireless, internet, and TV services. These centers play a vital role in ensuring customer satisfaction and maintaining AT&T's reputation for service. Working in an AT&T call center typically involves shift work, communication skills, and familiarity with AT&T's offerings.

What is the difference between At&T Call Center vs Customer Service Representative?

AspectAt&T Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, training in telecom productsHigh school diploma, customer service skills
Work EnvironmentCall center setting, inbound/outbound callsOffice or retail, direct customer interaction
Employer & IndustryTelecommunications, At&TVarious industries, retail, service sectors

At&T Call Center roles focus on handling telecom-related inquiries within a call center environment, often requiring specific product knowledge. Customer Service Representatives work across industries, providing direct support to customers in various settings. While both roles involve customer interaction, At&T Call Center positions are specialized in telecom services, whereas Customer Service Representatives have broader industry applications.

More about At T Call Center jobs
What cities are hiring for At&T Call Center jobs? Cities with the most At&T Call Center job openings:
What states have the most At&T Call Center jobs? States with the most job openings for At&T Call Center jobs include:
Infographic showing various At&T Call Center job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

$16/hr

Full-time

Posted 4 days ago


Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)


Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.


Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.

Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.

Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.

Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.

Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.