ZipRecruiter

Log In

1

At Lightspeed Jobs (NOW HIRING)

Lightspeed Routes LLC

Delivery Driver

Orlando, FL

Benefits of Working at Lightspeed Routes LLC as a Full Time Delivery Driver: * Competitive pay * Performance bonus opportunities * Company-provided uniforms and safety shoes at no cost * 401(k)

Lightspeed DMS

Product Owner

South Jordan, UT

The Go-To-Market and Product Development environments at Lightspeed are dynamic and fast-paced, requiring the Product group to be excellent at enrolling and motivating other teams to deliver to their ...

FUN.com, Inc.

Temporary Helpdesk Associate (KY)

Elsmere, KY

$18.25 - $24.75/hr

Description Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed! As a guardian of the scan guns, you'll make sure every piece of equipment is ready for battle ...

Funcom Inc

Temporary Helpdesk Associate (KY)

Elsmere, KY · On-site

$18.25 - $24.75/hr

Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed! As a guardian of the scan guns, you'll make sure every piece of equipment is ready for battle, cleaned to ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsAt Lightspeed Jobs

At Lightspeed information

See salary details

$31K

$161.2K

$206K

How much do at lightspeed jobs pay per year?

As of Aug 23, 2026, the average yearly pay for at lightspeed in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between At Lightspeed vs Retail Sales Associate?

AspectAt LightspeedRetail Sales Associate
Required CredentialsHigh school diploma; experience with POS systemsHigh school diploma; customer service skills
Work EnvironmentOffice setting, retail stores, or onlineRetail stores, shopping malls
Industry UsageTechnology and retail sectorsRetail and customer service sectors
Common Search/ComparisonAt Lightspeed vs Retail Sales Associate

At Lightspeed roles typically involve working with retail technology solutions, often requiring familiarity with POS systems and software. Retail Sales Associates focus on customer service and sales in physical retail environments. While both roles serve the retail industry, At Lightspeed positions are more tech-oriented, whereas Retail Sales Associates are customer-facing sales staff.

More about At Lightspeed jobs

What cities are hiring for At Lightspeed jobs?

Cities with the most At Lightspeed job openings:

What states have the most At Lightspeed jobs?

States with the most job openings for At Lightspeed jobs include:

What job categories do people searching At Lightspeed jobs look for?

The top searched job categories for At Lightspeed jobs are:

At Lightspeed jobs near you
Infographic showing various At Lightspeed job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Technical Support Specialist

Lightspeed Systems

Austin, TX • Hybrid

Full-time

Re-posted 4 days ago

Job description

At Lightspeed Systems, we help K-12 schools create safer, more effective digital learning environments. Our solutions empower IT teams, administrators, and educators to protect students, manage technology, and gain meaningful visibility into their digital ecosystems.

We're looking for a Technical Support Specialist who is passionate about technology, problem-solving, and delivering an exceptional customer experience. In this role, you'll serve as a trusted resource for customers, helping them troubleshoot issues, configure products, and maximize the value of their Lightspeed solutions.

As a Technical Support Specialist, you will provide front-line technical support across Lightspeed's product suite. You'll work directly with customers to diagnose issues, guide product configuration, and collaborate with Product and Engineering teams to resolve complex challenges.

This role combines technical troubleshooting, customer service, and cross-functional collaboration in a fast-paced SaaS environment.

NOTE: This is a hybrid role located in South Austin (near Dripping Springs). Sponsorship is not available for this position.  

ABOUT THE ROLE

  • Provide technical support to customers through phone, email, chat, and other support channels.
  • Troubleshoot software, device, networking, and configuration-related issues across Lightspeed products.
  • Communicate proactively with customers regarding issue status, solutions, and best practices.
  • Assist customers with product setup, configuration, integrations, and ongoing usage.
  • Document, prioritize, and escalate product issues when necessary.
  • Monitor support queues and ensure timely resolution of customer requests in accordance with service level agreements.
  • Collaborate with Product and Engineering teams to identify trends, recurring issues, and product improvement opportunities.
  • Maintain accurate case documentation and troubleshooting records.
  • Test and validate fixes, configurations, and product updates as needed.
  • Stay current on Lightspeed products, operating systems, networking concepts, and industry technologies.
  • Contribute to knowledge base articles and internal documentation.
  • Support team initiatives and additional projects as assigned.

ABOUT YOU

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • 6+ months of technical support, help desk, or customer support experience.
  • Strong troubleshooting and problem-solving skills.
  • Familiarity with Windows and macOS operating systems.
  • Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.
  • Excellent organizational skills and attention to detail.
  • Customer-first mindset with a passion for delivering exceptional service.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Team-oriented with a collaborative approach to problem solving.

Apply