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At Home Call Center Jobs in Santa Rosa, CA (NOW HIRING)

John Owens Services Inc

Dispatcher

Petaluma, CA · On-site

$25 - $40/hr

As a Dispatcher, you will coordinate between customers, field technicians, and the call center to ... Ensure technicians arrive at their assigned appointments on time * Coordinate with the Purchasing ...

John Owens Services

Dispatcher

Petaluma, CA · On-site

As a Dispatcher, you will coordinate between customers, field technicians, and the call center to ... Ensure technicians arrive at their assigned appointments on time * Coordinate with the Purchasing ...

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Showing results 21-40

All JobsAt Home Call Center JobsAt Home Call Center Jobs in Santa Rosa, CA

At Home Call Center information

See Santa Rosa, CA salary details

$11

$19

$27

How much do at home call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for at home call center in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

More about At Home Call Center jobs

What are the most commonly searched types of Call Center jobs in Santa Rosa, CA?

The most popular types of Call Center jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for At Home Call Center jobs?

Cities near Santa Rosa, CA with the most At Home Call Center job openings:

At Home Call Center jobs near you
Infographic showing various At Home Call Center job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Call Center Scheduler, Access, (Novato), Full-Time, Days

MarinHealth

Novato, CA • On-site

$27 - $31.50/hr

Full-time

Re-posted 23 days ago

MarinHealth rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Call Center Scheduler greets patients verbally on the phone and respond to patients in a timely manner. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$22.50 - $27.00 - $31.50
Essential Functions and Responsibilities:
  • Proficiency in typing, filing and aptitude to learn office software
  • Good verbal and writing skills and a strong sense of organization
  • Team oriented with a strong belief in customer service
  • Ability to interpret and apply relevant insurance information when scheduling appointments
  • Use EMR/EHR
  • Use scanners, copiers and other office equipment
  • Knowledge of proper telephone etiquette
  • Ability to exercise initiative decision-making and problem solving
  • Ability to manage multiple tasks in a busy clinical environment
  • Ability to prioritize tasks and manage time efficiently
  • Strong organization and verbal communication skills

Qualifications:
Education:
  • High school diploma required; post-secondary education preferred.

Experience:
  • High school diploma required; post-secondary education preferred.
  • Experience with heavy phone volume, scheduling, verifying insurance eligibility, preparing medical records preferred.
  • Previous customer service experience preferred.
  • Electronic medical records experience preferred.
  • Basic computer/keyboard knowledge.
  • One year experience in providing customer service either via phone or in person focused on patient care experience
  • Ability to type 60 wpm

Accommodation:
Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.
C.A.R.E.S. Standards:
MarinHealth seeks candidates ready to model our C.A.R.E.S. standards-Communication, Accountability, Respect, Excellence, Safety-which foster a healing, trust-based environment for patients and colleagues.
Health & Immunizations:
To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
Compensation:
The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth's compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
Equal Employment:
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

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